Received a t-bone bed extender today in the mail. These things are not cheap. The product was clearly used, repackaged, and then sent without all the parts; those included were scratched and damaged.... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I ordered an 85l Dakine split roller from Backpacker on 12th December and it arrived the next day. Great design easy to spot at the luggage reclaim. It splits into internal zipped sections and is pe... Se mer
Ordering was straightforward; backpack was dispatched same day and arrived the next day. Lots of emails updating me on the status of the order and delivery. Excellent service. The backpack was also ex... Se mer
Amazing service, fast delivery and instant customer service reply on a bank holiday. I ordered too many bags in error and I emailed, got an instant response and my order cancelled. Ordered the correct... Se mer
Företagsinformation
Skrivet av företaget
Based in the South East of England, The Backpacker supplies branded backpacks, travel accessories and more. Whether it’s a school bag, a trusty holdall for a weekend escape or a functional commuter backpack, you are sure to find exactly what you need.
Kontaktuppgifter
Unit 2064, Kent Space Ashford, Letraset Building, Wotton Road, TN23 6LN, Ashford, Storbritannien
- 01580 392122
- hello@thebackpacker.co.uk
- thebackpacker.co.uk
4,3
Utmärkt
362 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Amazing 85l Dakine split roller
I ordered an 85l Dakine split roller from Backpacker on 12th December and it arrived the next day. Great design easy to spot at the luggage reclaim. It splits into internal zipped sections and is perfect for ski holidays. I’ve been looking for one at a competitive price and from a trusted source for ages.
12 december 2023
Omdöme utan inbjudan
The package arrived promptly
The package arrived promptly, box was a bit battered but the bag itself was unscathed. Lovely colour and plenty of space. As someone else had said, the zips are a bit sticky around the corners, but seems robust and well made
25 december 2023
Omdöme utan inbjudan
Good website
Good website
Ordered 10days before Christmas and it arrived within 4 days, well packed and in good condition
26 december 2023
Omdöme utan inbjudan
Excellent product
Excellent product. First class customer service. Very speedy delivery.
24 december 2023
Omdöme utan inbjudan
Super quick delivery
Very quick delivery and better price than others, will use again.
20 november 2023
Omdöme utan inbjudan
Great bag
Great bag, looks good and was very reasonably priced. Would buy again from this company.
8 december 2023
Omdöme utan inbjudan
Dakine bag
Great communication and delivery. Bag as described . Perfect thanks
8 december 2023
Omdöme utan inbjudan
I used this company for the first time…
I used this company for the first time to buy Xmas presents. They arrived very quick and were well wrapped.
4 december 2023
Omdöme utan inbjudan
Great bag - recommend brand for reliability
Second time used this company for great priced Dakine backpacks. Delivered speedily. Can’t go wrong with this quality brand. I’ve had my previous one for over 20 years and zip only just failed. Recommend company and product.
7 december 2023
Omdöme utan inbjudan
very helpful customer service
1 december 2023
Omdöme utan inbjudan
Great customer service when I…
Great customer service when I accidentally inputted wrong delivery address. Rectified straight away and delivered really quickly. As described.
1 december 2023
Omdöme utan inbjudan
customer service and delivery time
i ordered a couple rains duffle bags 10 days ago and still haven't arrived. The courier apc is chaotic as well the backpacker company. No one answers the phone. I called 5 times and left message. They only reply to emails and it takes 24 hrs for one reply. I paid £ 304 for bags and it is very bad customer service. I am shocked with my experience so far. If they wont resolve by this weekend I have put the transactions as dispute and i would never buy from them. It is absolute joke
22 november 2023
Omdöme utan inbjudan
Customer service issue
Bag arrived quickly however it’s the customer service, or lack of that I have issue with. Bag significantly reduced 24 hours after purchasing. Asked for the difference refunded. They want me to send it back at my expense for a refund and rebuy but the bag has now mysteriously disappeared off the website leaving me no option but to keep it at the higher price. Just feel massively ripped off.
24 november 2023
Omdöme utan inbjudan
Fast and efficient service
Fast and efficient service. Item was well described on the site, which is why I bought it from Backpacker. Well packaged, very happy with my new cabin bag.
16 november 2023
Omdöme utan inbjudan
No problems with service
No problems with service, came when expected and no damage.
The backpack is a Christmas present so can't comment on its use yet. However, I have purchased two Dakine backpacks in the past, one for myself, the other as a gift and they still look as good as new after years of use.
13 november 2023
Omdöme utan inbjudan
Bought a Dakine split roller suitcase…
Bought a Dakine split roller suitcase which is very good quality and price. It was very easy to order, and delivered quickly, efficiently and I was kept informed of when it would be delivered within a 2 hr frame on the day. Ordered free delivery Friday, delivered Monday! Would high recommend this company!
12 november 2023
Omdöme utan inbjudan
Great bags at great prices and good…
Great bags at great prices and good service too.
1 november 2023
Omdöme utan inbjudan
Quality product at great price.
Quality product at great price.
Delivery as promised
Whats not to like 👍
27 oktober 2023
Omdöme utan inbjudan
Highly recommended
An excellent product correctly described on the website, with a competitive price tag and speedy delivery
25 oktober 2023
Omdöme utan inbjudan
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