The Laser Boutique Omdömen 

I ordered a personalised gift for my grandma from this company, it arrived in time and was great quality.

The service and communication was great. Would definitely recommend and will certainly buy again.

Absolutely perfect! Fast shipping, seller is really lovely and very helpful. The product I ordered and received was really high quality and just as I imagined. Thank you!

This company’s customer service is truly dreadful

They mislabelled my parcel and delivered it to the wrong address and then delayed so long after they got it back that it I finally got it three and a half weeks after I ordered it and far too late for the birthday it was intended for

No apology, no offer of compensation

I asked for a refund and they initially agreed, then didn’t reply to my email requesting details of the return and refunds procedure

And they’ve been ignoring me ever since, which I see from other reviews is par for the course when they’re asked for a refund

So I’m stuck with a tin I can’t use because I bought something else for the birthday

And the printing on it’s poor quality anyway and not worth the money

Avoid, they’re an unpleasant and unhelpful company

I have just recieved my planter as a gift to my mum. I am so pleased with it, it’s good quality sturdy and looks perfect. The personiliation is just an added bonus. It’s a beautiful looking planter. I would highly recommend buying one xx

Absolutely lovely lovely set of personalised cutlery. Quick to deliver and really really nice

Absolutely beautiful! It's gift for my friend and I know she will love it.
Really well made and delivered in a short time.
Would definitely recommend.

Fantastic product and delivery was even earlier than expected! A great service all round, thank you!

I ordered two spoons with a personalised message and they arrived just as described, in very good time and are very good quality. I’m very pleased with my purchase, thank you!

Perfect. Really good quality. Looks really nice work. Great purchase. Would recommend and will definitely use them again. Many thanks

Beautiful item, exactly as requested and delivered promptly

The team were extremely responsive, helpful and the gifts I ordered for my groomsmen looked fantastic.

Fantastic service and prompt delivery! Definitely recommend. The product is great quality and made for an amazing gift!

Easy to order and instructions clear as to how to engrave the picture frame. A lovely gift.

Edit: 3 August 2026.After contacting Philip about these issues, I was given a full refund. So whilst I wasn't happy with the quality of what I received, their customer service is very good. I have therefore changed from 1 star to 3 stars.

I paid extra for a presentation box. I expected this to be a box that displayed the glass. Instead, I received the glass rolling around in a basic gift box with some tissue paper. The glass was absolutely filthy and covered in greasy finger prints. The engraving is very poor quality and so faint it is barely legible. As this was supposed to be a gift, it is extremely disappointing.

Such a beautiful gift, I made a mistake on my order but I contacted Laser Boutique and it was quickly resolved.
I cannot wait to give this gift and I know he’s going to love it

Fabulous service, arrived quickly, lovely gift for a colleague, thank you 😊

I’ve ordered a couple of the tea and biscuits trays now and they make lovely gifts. Delivery is quick and Abbey is proactive in clarifying any personalisation etc. Thanks Abbey

I bought these as a gift for a young man, the son of my gardener, who for past 2 years has come with his Dad to do my garden; I have watched him mature and he is about to set out on a training course with local council. due to his experience and training in my garden! I wanted to get him something special and these personalised hand tools are just that. Both him and his Dad are thrilled with them and he is proud to have his own tools. they are good quality. and were delivered safely packaged

A great little business with a huge range of products.
Fantastic communication- when there was an issue with the shipping (no fault of the company) the team resolved the matter within 24hrs and we received our product. Very happy.

The final product was really beautiful, very well made with a lovely finish on it, very happy!