I was bummed when I realized I got the length all wrong however customer service helped right away! I’m loving my halos (I have the 18” and the 14”) and have been getting so many compliments! I just h... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I had to exchange my beautiful hair pieces because they looked unnaturally long so customer service responded immediately and walked me through the process to get what I wanted. I got the replacement... Se mer
I have to say out of all of the sites I use to order halos or even extensions this company is the only one that actually responds immediately or even almost immediately. My hair color match was off... Se mer
Never again! The customer service is the worst one I have ever seen. The products didn’t match the color and quality was not good. I wanted to return they refuse to return process. Because package w... Se mer
Har besvarat 1 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Perfect color match
Color is absolutely on point my daughter loves it and hugs boost in confidence
Amazing quality & fast shipping!
It looks like real hair. I love that they give you both wavy and straight.
I love the hair, but when I make it smaller the little bead is at the top which makes it hard to hide.
Keep practicing!
I got mine but couldn’t figure out how to get them in using the clips. I practiced and figured it out and now I’m loving them. I am getting my hair colored to match them next week so I’m sure they’ll look great!
If you have thin hair it’s hard to hide…
If you have thin hair it’s hard to hide where the halo goes in
I originally ordered wrong color
I originally ordered wrong color. Customer service was fantastic! Great product, color, fits nicely. Complete hair color match. Replaced new color no cost to me. Highly recommend this product
Very nice and good quality as I expect.
Customer service was phenomenal!
Amazing extensions, great quality .
My whole experience with you all was great. Firstly I wasn't sure about these extensions but i did ordered and when i got the extensions and tried, i was shook because quality was so good, it blended 70% with my hair. Then I again contacted you guys by email and you guys replied back same day. I showed you my pictures where it was not 100% match and you guys emailed me back by saying, we will send you one more option and the previous one you can keep it. And you sent me one more with both the styles ( straight and wavy) . You guys really take care of your customers. And this new one matches 100% with my real hair. Not too pricey, quality best and service top notch 👍🏼 thank you. I will highly recommend for these beautiful extensions.
i love the product.the color of my hair…
i love the product.the color of my hair matches it.just one thing can i.adjust it so its not a bit loose thats the only thing otherwise its perfect and i loved it
I wanted to love this.. but it sucks.
I wanted to love this. I wanted to so bad. I held off, thinking this can’t be that great- then I watched paid influencers that convinced me otherwise… should have gone with my gut.
If I could leave negative stats, I would. You cannot try on the prouduct and then send it back. It’s extremely low quality “hair”, thin, and does not match. No matter how many times I PAY TO SHIP IT BACK, this product sucks and so does customer service. DO NOT BUY!
Excellent quality and timing all around!
The extensions are beautiful, natural looking, and huge time saver! I love the straight and wavy depending on the occasion!
This is my second pair I bought 18…
This is my second pair I bought 18 length and then I bought 24th length is amazing. We love it. Me and my daughter are trying them out. They are so comfortable light easier to wear. The delivery was fast.
Best customer service + extensions
Perfect color match!!! I’ve since learned to adjust the bead for the band fit with the needle nose pliers but what happened initially with me was I adjusted it so much that was stuck clamped shut. Maria in customer service td me to keep the extension that I had as they don’t sell the adjustment beads separately & let me choose any color & length I wanted to replace the one I had. Best & easiest customer service I’ve had!!! You don’t come across that much these days. In response to one of the customer reviews who said the band doesn’t fit & is loose & bumpy, adjust the band so it’s smaller put the wire at the middle of the top of your head & fit the band just a couple inches down from the back of your head & you won’t have any bunching + it will be high enough above your ears. You won’t feel it at all!
Thank you again ThatHair. You are the best❤️
The color is a match yeah!
The color is a match yeah!! The only thing I have a problem with is it showing through in the back because it is so bumpy from the fold. I’ve had it laying under a book. It hasn’t helped
The customer service representatives…
The customer service representatives were a pleasure to deal with. They answered my questions and made the exchange process easy and quick. They were very professional and polite in the email exchanges too.
Even though I’ve had issues with both…
Even though I’ve had issues with both orders, the customer service has been impeccable!
Love the color and how shiny it is!
Love the color and how shiny it is!! It’s matches perfectly. I get a ton of compliments now on my and how good it looks. I would like some tips on how to keep it from being frizzy though. I love it so much other than that!
It stayed put all day
It stayed put all day, even with my coat on and off. Usually things shift when I change outfits.
It doesn’t slip even when I’m moving…
It doesn’t slip even when I’m moving around. I was chasing my niece and it stayed put.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








