Teyes Omdömen 

abysmal customer service,poor quality head unit with navigation app performance totally useless unless you like yandex otherwise do not bother,I used my cc3 for 10 months when i dumped it in rubbish bin where it belongs.

son de lo pero en el servicio de envió , pagas unas pasta pro la radio te cobran 60 euros por los porte y compra en la web europea y la radio viene d china,,, que seguro que me toca pagar el IVA son unos estafadores o unos trabajaderas con pocas gana de trabajar o ningunas es la ultima vez que compro a esta gente se acabo compara barato luego te sale caro

What kind of pathetic business policy is this, teyes?
If you didn't buy the device on our website, we won't provide support.
It shouldn’t matter at all where in the world the device was purchased—it’s the same manufacturer/company. It’s pathetic that we’re locked into country-specific restrictions.
Teyes is a really good product with exactly zero support. Shame on you, Teyes.AU.. wherever that country is...
sad that i cannot rate zero stars, u deserve it really.
poor business politics!

Absolut schlechte Customer Support. Kann es nicht weiter empfehlen. Man muss sich das mal vorstellen, man bestellt bei AliExpress in dem Teyes Shop aber auf der offiziellen homepage heißt es dann, wenn nicht hier bestellt, dann wenden sie sich an den Shop wo sie es gekauft haben, dass kann man sich nicht ausdenken, habe so etwas noch nie erlebt. Wer kann denn ein besser helfen als der Hersteller...Tut euch alle einen Gefallen und kauft nicht dort.

I rarely write negative reviews, but this company truly deserves it.
I bought the Teyes Lux One for my Toyota RAV4 2023 after their sales manager (Nadya) personally assured me that the unit is fully compatible and "everything will work plug-and-play". Big mistake.
In reality:

Steering wheel buttons don’t work properly.
The original factory reverse camera doesn’t work at all (only useless parking guidelines appear).
In the CANbus settings there is no option for RAV4 2023 — the newest model available is 2022-Present, and even that doesn’t work.

I sent them multiple videos and dozens of photos showing my connections. Instead of real help, Nadya kept sending me the same useless links to old instructions for much older cars. She completely ignored the evidence and just repeated “you connected it wrong”.
In the end, I took the car to a professional car audio workshop. The guys laughed and said right away: “These Teyes harnesses are for old models.” They replaced the CANbus with an RZC version — and everything started working instantly.
The installation video they provide is an absolute joke — some guy silently messing with wires, covering everything with his hands, cutting cables, and wrapping tape with zero explanation. And they dare to call this an “instruction”?
This company mass-produces universal garbage, throws a mountain of random wires at you, and expects the customer to figure everything out by himself. Zero quality control, zero real technical support, and zero honesty.
Never again. Save your money and look for a better brand.

CC3LW for 2014 Jeep Cherokee. Installed and worked fine initially. Then lost all ability to connect to any WiFi device. After many factory resets, a firmware update from Russia and eMails with T'eyes.au, got nowhere and now I also have an expensive, useless Chinese paper weight! Buyer beware! VERY dissapointed.

Service ist eine grosse NULL,Autoradio ging nach 6 monate kaputt,und die wollen es nicht tauschen,seid mehrere wochen nur stress!

Unit was good, frame surround for Kia Cerato was terrible, large gaps all around frame when fitted. T'eyes Australia tried to help by providing a second frame but lost interest when the second frame was worse than the first. There are other frames available from different manufacturers but they decided that was the end of their commitment.

Avoid TEYES. I paid roughly €500 in total (€350 for the CC3 unit plus €160 customs), waited about 2.5 months for delivery, and the screen never turned on from day one. The unit showed only partial signs of life (radio/Bluetooth/steering buttons), then—after following TEYES’ own instructions step-by-step, including multiple hard resets, a CANBUS swap, and a USB “force-flash” with their firmware—it became completely unresponsive: no display, no audio, no UI. For three months I’ve been bounced between their WhatsApp “engineer,” the Russian team, and the Chinese team, each sending me back to the other. I provided everything they requested: order details, serial/UUID, clear videos and photos, wiring checks, fuse checks, recordings of every test. Still no solution, no working replacement, and no full refund. All I’m asking for is a functioning unit—a simple replacement—but after three months there is still nothing. It’s outrageous. TEYES sold me a faulty unit, wasted my time and money, and keeps stalling. Buy from a brand that honors its warranty and actually supports customers.

Ich habe das CC2 Spro Radio im Juli 2024 geholt und habe Laufe der Monate gemerkt das die Version von 2022 war. Ich wollte ein Update machen, war auf der Seite von Teyes und habe mir die "passende" Firmware draufziehen wollen. Das Problem: Radio war nicht zu gebrauchen. Alles quer und keine Apps sind erschienen. Ich den Support/Techniker angeschrieben
(von 4 Nummern schreibt einer zurück), außerdem sehr spät. Die Firmware passt nicht so wie sie vorgestellt ist, ich sollte eine Nummer in einer Datei ändern oder nicht alle Dateien auf den USB Stick ziehen usw.
Mittlerweile haben wir den 12. Juni 2025 und das Radio ist seit ca. Einen Monat wieder normal gedreht, Apps sind auch alle da, aber es funktionieren einige nicht. Support meldet sich seit den 23.05.2025 nicht mehr. Lasst die Finger da weg.
Man gibt über 250€ aus um sowas zu bekommen. Ich hätte mehr erwartet.

P.s. Support schreibt auf English.

Having read many reviews of the Teyes Android system, and already owning a Teyes for a VW, August 2023 I purchased the specific dedicated unit for my 2012 IS200d. My car needed the fibre optic version because of the aircon. The unit arrived and all good. UNTIL RECENTLY! I noticed that the area around the Passenger warning light had become disfigured from over-heating, and then I noticed that the whole facia unit had come away from the rear. I have emailed repeatedly to Teyes Support but NIL response. So my message is, BEWARE!

If I could I would give them a ZERO rating. I ordered a Teyes CC2 Plus with the kit for my 2012 Volvo C70. The product arrived after waiting 3 plus weeks for it. The product appeared to be of good quality and all adapters and wiring appeared to be included. Overall nice looking product.
NOT one piece of literature or instructions included. I spent hours and hours and a good deal of money finding the information to assist in installation. I contacted TEYES via email, text message, phone and WhatsApp ( their request) and NEVER recieved any response. Not one! The unit would start up, but the car would not recognize it through the CAN BUS system, non of the controls operated at all. Their on-line literature had absolutely nothing relevant to the Volvo C-70 for installation , trouble shooting, CAN BUS configuration or ANYTHING ELSE…..yet they advertised the unit for this model.

Unit never turned on. Months of back and forth emails. Even a new unit was sent, didn't work. The CanBus protocol box is defective and i was told its "too expensive" to replace from their "supplier". I was told to order a new canbus myself and deal with the canbus vendor I HAD TO RESEARCH and find. They have stopped responding to emails(DAN), so now I have a $660 paper weight. I do not recommend. And for anyone needing proof, i have dozens of emails to send as proof of this horrible experience.

I've ordered and received Teyes CC3 for my car a couple of months ago. Unfortunately, the delivery company wasn't careful enough and broke one of the parts in the package (the frame of the device), and the Teyes support was kind enough to send another frame immediately with much better and safer packing to ensure that id1ots in delivery company will not break it again. Along with the delivery, the support team of Teyes was in touch with me via emails helping me to install and set up the head unit properly.

I've tested the Teyes CC3 already in my long roadtrip in July'22 (~5000 km), mostly using the multimedia functions (music from mp3 and spotify) and navigation (including cached offline maps in Google Maps) and so far everything works good. I have some remarks to the default music player (like absence of some functions), which I'm currently communicating with the support team, and hoping to see these issues to be solved soon.