TenTrade Omdömen 1 067

I am experiencing the impossibility of withdrawing my funds from TenTrade. I have sent repeated formal requests via email to support@.... and compliance@..... to receive clarifications and documentation regarding the suspicious activities on my account, but I have not yet received comprehensive answers. I was asked to fill out and send a consent form with my identity, which I did, but the issue persists. I would like to point out that I have not received detailed reasons for the withdrawal block, and I fear that the APIs for making withdrawals via app are no longer operational. I continue to request transparency and the release of my funds, reserving the right to involve the relevant authorities if the issue is not resolved as soon as possible.

Am very happy to be among, it's my first time i wish I get what other got. I will be honest to the company

Withdrawals are fast and swift
Your charges are low which is important
So yeah
You deserve a 5 start

The fast payment and the way they attend to their customers quickly and politely is something else Ten trade is just a good broker I recommend it and thanks to fxmedia28 for referring me to this broker

A few days ago, I wrote a comment on Trustpilot about my experience with the company.

The Egypt office contacted me to delete the comments and promised to resolve the issues. After I deleted them, no one contacted me again. I sent multiple tickets, but still no response. I even sent three emails to the person who contacted me, but they still haven't replied.

My problems with the broker are related to the slashing, the large spreads, and the trick they use with the spreads that only I notice at the Egypt office, according to them.

I know the management will see this comment. Please know that I'm not insulting the company, but rather complaining about the poor treatment and the failure to resolve acknowledged problems. The response was always, "Don't work with us, or we'll close your account." They promised to resolve the issues, but this promise was never fulfilled.

When the company contacts me again, they only have my account manager, Hajar Khaled, communicate with me. She's the best person at the Egypt office; she's kind, easy to deal with, helps resolve problems, listens attentively, and informs me about the solutions. I request compensation for the damages caused by these problems.

Thank you very much. ❤️

When it comes to support team that is responsive or funders account tailore3d for traders sucess, TenTrade is the go to .

Used to trade with Tentrade last year but this year got distracted by cheap firms that denied my payouts.

Getting back to Tentrade and in less than 2 weeks I have a withdrawal and bonus account also funded.

This is the best firm I'm even emotionally.

Thanks Ken for always being quick to respond to any question.

I'm back home

انا مستغرب من بعض التعليقات السلبية على الشركة انا سجلت معهم كمبتدء و تعلمت التداول من مديرة حسابي نهال بدات بالف دولار اعطوني الف دولار
تداولت و اودعت فيزا و سحبت و اموري تمام
رقم حسابي بالشركة 364250

فريق الدعم كثير ساعدوني، و السبريدات جدا مناسبة، عمليات السحب و الإيداع جدا سهلة و سريعة، و بالمحصلة تجربة تداول مميزة

موقع جدا رائع وخدمة عملاء ولا افضل وأقل سبريد بالسوق الايداعات والسحوبات فورية أنصح الجميع بالتجربة 👍🏼

In response to TenTrade's evasive response, what hurts me most is not just having lost money, but the way TenTrade is handling this situation. You keep talking about "third parties" and "clarifications already provided," when in reality you've never truly answered my questions. Not once. And this is profoundly unfair. I invested that money with trust. They weren't numbers on a screen: they were sacrifices, work, real savings. I made profits, yet you didn't return either my capital or my profits. You didn't provide an explanation, you showed no humanity, you showed no respect for a customer who believed in you. It's sad to see how a company can so easily turn its back on those who trusted you. Referring everything to a "third party" doesn't erase the reality: my funds were with you, and it is with you that they disappeared. I'm writing this review not just for myself, but for anyone thinking of entrusting their savings to you: I truly hope no one has to experience the same sense of helplessness and disappointment I'm feeling.

So amazing and reliable

Would say they're good just that I personally don't like some limits on funded accounts

Trusted Forex Broker

Fast withdrawal
Fast response
Account manager quick response

An amazing experience through and through

Great & fast withdrawal and customer support

They’re great

Flexibility