Ordered a Turf Stove set. Upon receipt of my original delivery I had a question about my order. A genuine reply later (Eddie) and everything was handled. Cool product with some amazing... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Must of touched a nerve as my HONEST review has been flagged for speaking the truth so I’ve been asked to amend it. I would NOT purchase again as Tenfire is no longer owned by the original founder wh... Se mer
I bought the little stove and turf incense during a little wave of homesickness. When it arrived my American husband came into the living room and said ‘why does it smell just like your parents house... Se mer
Företaget har svarat
From the ordering process to the delivery, everything was great! When placing the order the descriptions are very helpful. Everything I received was very well packaged as well. I purchased the stove/w... Se mer
Företaget har svarat
4,3
Utmärkt
95 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 80 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
It was a pleasure!
Easy ordering, arrived so quickly from Ireland. And great scented products!
3 november 2025
Omdöme utan inbjudan
Svar från Tenfire
Thank you so much for your lovely review. I’m really glad your order arrived quickly and that you’re enjoying the scents. It means a lot that you chose Tenfire.
Warm regards,
Dawn
Quality and Service Abound
The candles are potently aromatic and the service is impeccable. They arrived so quickly I couldn’t believe it. I’d recommend this company and will order again.
24 oktober 2025
Omdöme utan inbjudan
Svar från Tenfire
Thank you so much for your lovely review! I’m delighted to hear you’re enjoying the scents and that your order arrived quickly. Your recommendation means a lot to us. Looking forward to making something for you again soon.
Warm regards,
Dawn
Turf Incense - Must Buy!
I purchased the turf incense and it smells EXACTLY like my grandparents' kitchen. The smell is a core memory and you will love it. Dawn provided excellent customer service.
3 november 2025
Omdöme utan inbjudan
Svar från Tenfire
Thank you so much for sharing this. Love hearing when the turf brings someone right back to those memories - that’s exactly why we make it - Thank you again for the support.
Warm regards,
Dawn
Great products with unique scents
Great products with unique scents. I like all three scents for different reasons. Delivery was excellent and tracking info was spot on. Highly recommend products. Thx
28 oktober 2025
Omdöme utan inbjudan
Svar från Tenfire
Thank you so much! Delighted you’re enjoying all three scents and that everything arrived smoothly. Really appreciate your kind words and recommendation.
Warm regards,
Dawn
A piece of Ireland
We just returned from Ireland and truly miss it. When I saw these candles online I knew I had to have them! Shipping was quick and the candles arrived safely. I can’t wait to use them.
27 oktober 2025
Omdöme utan inbjudan
Svar från Tenfire
Thank you so much for your lovely review. It means a lot to hear that the candles help keep that connection to Ireland alive for you - especially after being here and having to leave. I’m really glad they arrived safely and quickly, and I hope they bring a little piece of Ireland back into your home whenever you light them.
Warm regards,
Dawn
Beautiful candles
Such a great experience ordering these candles. They arrived on time, in perfect condition and packaged with care. I’ve yet to burn them (saving them for the holidays), but opening the canisters and smelling them just made me feel like I was across the pond! All three smell heavenly. Thank you!!
27 oktober 2025
Omdöme utan inbjudan
Svar från Tenfire
Thank you so much for this wonderful review! I’m really glad the candles arrived safely and that you could already enjoy the fragrances just by opening them - that line about feeling “across the pond” just made my day. I hope when you burn them over the holidays they bring even more of that feeling with them.
Thank you again for choosing Tenfire, it means a lot.
Warm regards,
Dawn
Exactly as expected
Exactly as expected. Nice packaging and it smells like a peat fire.
20 oktober 2025
Omdöme utan inbjudan
Svar från Tenfire
Thank you for taking the time to leave a review - I’m glad to hear everything arrived as expected and that the scent hit the mark for you. The peat-fire note is exactly what we hoped to capture!
Warm regards,
Dawn
Absolutely lovely
Absolutely lovely. I bought the large in the tin and it smells amazing. Long lasting clean burning. So happy! I just wish I had bought 2!
26 oktober 2025
Omdöme utan inbjudan
Svar från Tenfire
Thank you so much for such a lovely review. I’m delighted you’re enjoying the big candle - long, clean burns and super scent are exactly what I'm aiming for, so it’s great to hear it landed well!
And the “I wish I’d bought two” line genuinely made me smile.
Warm regards,
Dawn
My experience purchasing from Tenfire…
My experience purchasing from Tenfire was excellent from beginning to end. Communication was exceptional - responses to my questions came back very quickly, and were clear and helpful. The website was straightforward and made it very easy to place my order. My items were sent quickly and arrived in perfect condition, having been carefully, meticulously packaged. Most importantly, my purchases delighted me. The mini stove looks even better in real life, and the mini peat and the wax melts both work perfectly, and scent my home beautifully.
I won’t hesitate to place another order. I strongly recommend this small business and its products.
19 oktober 2025
Omdöme utan inbjudan
Svar från Tenfire
Thank you so much for your thoughtful review - we’re thrilled to hear you loved everything from the service to the scents. It means the world to us that you took the time to share your experience and that the little stove has found a happy home. We truly appreciate your support!
Warm regards,
Dawn
Ordering was easy
Ordering was easy, shipping was fast and we love the candles.
15 oktober 2025
Omdöme utan inbjudan
Svar från Tenfire
Thank you so much for your lovely review - we’re delighted you’re enjoying your candles and really appreciate your support.
Warm regards,
Dawn
An Irish treasure
Always prompt with orders. And their fragrances are very different than any other candle maker. Very earthy. I’m taken back to Ireland whenever I smell them.
14 juli 2025
Svar från Tenfire
Thank you so much for your kind words. We’re honoured our scents bring you back to Ireland - that’s exactly what we hope for every time someone lights one. Your support means a lot to us!
Warm regards,
Dawn
Very Poor Quality
Unfortunately the item received is not a luxury product as led to believe. The Incense burner is of very poor quality, details of which i have notified the supplier of. They have failed to reply or address the issue. I am very disappointed.
24 september 2025
Omdöme utan inbjudan
Svar från Tenfire
Hi again Eilo,
I'm sorry to see you haven't replied to the message below. It's very concerning that you wouldn't want to resolve this by way of replacement or refund. I do note however that your reviews are almost universally 1-star. My business is everything to me so it is very distressing to a) have issues and b) not have the opportunity to resolve them. The offer below of course still stands and I hope you will give me the opportunity to resolve it. Dawn.
--
Hello Eilo. Thank you for the review. I have searched our emails and social channels for any correspondence under your name but I can't find anything. Please could you send me your order number? While defective items do occur, we pride ourselves in resolving any customer issues promptly and satisfactorily so I am deeply concerned if your issue has not been responded to. Thanks in advance, Dawn
Fantastic gifts
I bought these as a gift. The scents when I opened the candles were great!. My friend loved them. They are a bit pricey. I hope to order again for the holidays.
16 juni 2025
Svar från Tenfire
Thank you so much for your order Alice! We did have to raise our prices a little with the tariffs in mind which I appreciate has had impact on our customers. We do our best to offer regular discounts when we can - drop me an email and I'll see what I can do for you. Warm regards,
Dawn
This product is awesome it takes me…
This product is awesome it takes me back to the days I lived with my grandparents. We didn’t have money then but the love was abundant, now I have money but the love is not the same. I will be ordering more very soon the sticks are the best.
16 juni 2025
Svar från Tenfire
That's such an amazing comment Tim, thank you! I'm glad the scent of turf takes you back to your younger days and I really appreciate your support for my small business.
Warm regards,
Dawn
Svar från Tenfire
Thank you so much for your kind words! I’m so glad we could get everything sorted for you - your support really means a lot to us. 💚
Warm regards,
Dawn
Great Online shopping
I ordered online and received my candle in a very prompt manner. Candle is exactly as described. I ordered the Irish Turf and it brought me back memories of my grandparent’s house when we sat in the kitchen around their wood burning stove.
1 september 2025
Omdöme utan inbjudan
Svar från Tenfire
Thank you so much for your lovely review. I’m delighted to hear the Irish Turf candle arrived quickly and that it brought back such special memories of your grandparents’ home. That’s exactly why I make these fragrances – to capture those moments and bring them to life again. I’m so glad it found its place with you.
Warm regards,
Dawn
A wonderful product with excellent…
A wonderful product with excellent service. Thank you Dawn
9 september 2025
Omdöme utan inbjudan
Svar från Tenfire
Thank you so much for your kind words. I’m delighted you’re enjoying your Tenfire experience, and it means a lot that you took the time to share this. Hope we can bring a little more Ireland to your home again soon!
Warm regards,
Dawn
Too many favorites!
I'm blessed with the "gift" of a strong sense of smell and have very discerning taste when it comes to candles. Most of the mall shops' candles are overpowering and have tacky scents, giving me a headache. Tenfire's fragrances are on a different level of quality. Each is handcrafted and unique, and the fragrances can truly evoke a sense of nostalgia. I came across Tenfire candles in person while visiting Ireland and will be a fan for life! My favorites are The Oaks, Wildgorse, White Thorne, Irish Coastal Mist...you really can't go wrong.
6 september 2025
Omdöme utan inbjudan
Svar från Tenfire
Thank you so much for sharing this - it means the world to hear how much you connect with our fragrances. We put a lot of love into making sure each scent feels authentic and uplifting, so knowing they’ve found a special place with you is just wonderful.
Warm regards,
Dawn
Excellent customer service
There was a slight problem with shipping but Dawn made sure the issue was addressed promptly and fixed. She was so kind and really helpful. Definitely will order in the future!
2 september 2025
Svar från Tenfire
Thank you for your lovely review! I’m glad we could get everything sorted and I look forward to sending a little bit of Ireland your way in the future.
Warm regards,
Dawn
Svar från Tenfire
Thank you for taking the time to leave your feedback. We’re sorry to hear you felt the candles weren’t the right value for you. Each one is hand-poured here in Ireland using natural soy wax and carefully chosen fragrance oils, which does make them more costly to produce. We do our best to make sure the size and weight of every item is clearly displayed on the product pages before purchase.
We’d really love the chance to make this up to you - if you could get in touch with us at info@tenfire.ie, we’ll do our best to ensure your next experience feels worth it.
Warm regards,
Dawn
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.