Techless Omdömen 

I really wanted to believe in the mission behind Techless, and at first, the Wisephone seemed like a great way to be more present with my five kids.
But the reality? Frustrating and disappointing.

They refused to allow Android Auto—even just for maps—meaning you’re stuck looking down at your phone while driving. Horribly unsafe.

The phone itself is sluggish, constantly freezes, and never feels reliable. Then after only six months of light use, it completely stopped working.

What’s worse is the customer service. Instead of standing behind their product, they’ve made the repair/replacement process difficult every step of the way.
For a company built around “intentional living,” the product feels unfinished and the support feels indifferent.

Save yourself the frustration and money—just lock down your current smartphone and skip this entirely.

Tina spent so much time with me on multiple phone calls to solve dilemma I had and she was clear, went at my pace, and followed up exactly when she said she would. We ran out of time and she made an appointment for next week. I love working with this company!

Returned a phone I used for a day and was docked $45 and the restocking fee of $55. Totally get the restocking fee, but the surcharge for damage is ridiculous.

UPDATE:
They refunded me after I filed a claim with my credit card company.

My emails were between Jay, Anthony, and Zazi.

Zazi ended the dispute.

Also, the customer service representative by the name of Anthony, during the "support," sent me a link to the song Saturn by SZA. Not sure why?

I really like this concept and purchased based on what was advertised but it wasn't entirely honest IMO. We were told we could get apps that are just tools through a vetting process that has been haulted for who knows how long (indefinitely?). I have tried to get an answer from their customer service but nobody seems to know. Why not just be transparent about why it's paused and what you're working on if anything? We're on your side, why leave us in the dark?
Anyway, the concept of having a smart phone with no browser, no socail media, etc.. but still having the needed tools like banking, and various others is a gem. Hopefully they can execute on that sometime soon.

It took a bit of time to setup, but Tina was very patient walking me through the set up of my new phone and we got it done.

Tina was extremely helpful in setting up the phone. I would not have been able to set the phone up without her help. She was extremely patient and kind. Great customer service which is difficult to find these days!

Both Tina and Yolani were very helpful and very knowledgeable leading me through the activation process of my husband’s new Wisephone. They were extremely patient and kind. I will definitely recommend Wisephone!

I was having trouble setting up the phone but Yolani was a great help.

Yolaní was the most calm and helpful customer service assistance I’ve ever had. I was confused about how to download the apps I needed and she calmly reassured me that I didn’t need to pay more money and slowly walked me through how to get them. It took less than 4 minutes. Im looking forward to having my wise phone and it is so comforting to not be on hold and talk to a person who actually deals with and issue!

Yolani was absolutely wonderful. Coming into the call, I was a bit frustrated by the setup process. She was extremely patience and professional. She spent 45 minutes on the phone with me to ensure that the phone was working properly.

Zazi was great! Thanks you!

I purchased 4 Wisephones, 2 of which had to have numbers ported over. I called customer support to help walk me through the setup process. Tina stayed on the phone with me and walked me through all of the processes and stayed with me until everything was complete. I asked a lot of questions and she answered every one of them. Great customer support and I am truly grateful. Thank you.

The set up was a bit tricky, I think partly because I was setting up the phone with an existing cellular account (T-Mobile) but the agent I spoke to, Tina, was super helpful and got me through the entire process and now the phone is up and running.

Anthony was very helpful! kind and responsive.

It was great ! Yolani walked me through all the steps with kindness and was very helpful !!

Love the phone for my two teens and had great customer service with Tina who helped us walk through some of the challenges we were facing.

They were able to get the PUK code I needed within 24 hours

Great assistance from Tina. My daughter's phone is up and working.

We appreciate what wisephone offers. We ordered a phone for our son last fall; it has been fantastic for him. We just ordered and received two more. We did have a glitch at setup and had to make a couple calls into customer service. Everyone was friendly, and Zazi especially worked quickly to expedite a resolution. Our boys were nervous to take the leap but have been happy with using wisephones and we love seeing them reclaim themselves as they break free from screens.