The true test of any organisation is when things go wrong. My original purchase went very smoothly but there was a subsequent warranty issue and TechShack were excellent in helping me sort it. Top... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent communication and assistance when I made a duplicate order. Fantastic customer care. Delivery time was also excellent. Have not used the camera yet but looks great and will update once i... Se mer
Having contacted for an odd spare more in hope than confidence, they knew exactly what I required from my vague description and shipped it the same day. Could not have been more helpful and friendly... Se mer
I ordered a drone for my son’s birthday and it was fantastic, it was easy to fly and when we needed some technical support the team was helpful, especially Ellie. Was able to get phone support as we... Se mer
Företagsinformation
Skrivet av företaget
Discover premium brands at low prices at TechShack. Experience exclusive outlet and wholesale prices on smartphones to drones, cameras, and more, find the gadgets you need without breaking the bank. Shop now!
Kontaktuppgifter
Boundary House, Cricket Field Road, UB8 1QG, Uxbridge, Storbritannien
- 0330 133 2358
- support@tech-shack.co.uk
- tech-shack.co.uk
4,6
Utmärkt
211 omdömen
Ingen aktuell inbjudningshistorik
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Excellent customer service .
Excellent customer service .
Thank you Olivia .
3 september 2025
Omdöme utan inbjudan
Svar från TechShack
Thanks so much, Glenn — we’ll make sure Olivia sees this, she’ll be really pleased to know she made such a difference.
Great service
Great service. Keep you informed with updates about the status of your order.
6 september 2025
Omdöme utan inbjudan
Svar från TechShack
Appreciate the feedback, Steve. Glad to hear you were kept up to date and happy with the service. 😊
Good service.
4 september 2025
Omdöme utan inbjudan
Svar från TechShack
Thanks, Paul — great to know you were happy with the service. 🙏
don't expect quick delivery
ordered hoover no problem but delivery was a little uncertain owing to high demand but message from staff assured me that it would eventually arrive and it did ..no problem
8 augusti 2025
Omdöme utan inbjudan
Svar från TechShack
We really appreciate you sharing this 💙. High demand can sometimes slow things down, but I’m glad the team could keep you reassured until your hoover arrived. Enjoy your purchase!
Product arrived in perfect condition…
Product arrived in perfect condition and when expected. Lots of additional gadgets with the vaccum which works perfectly
22 augusti 2025
Omdöme utan inbjudan
Svar från TechShack
Great to hear everything arrived on time and in perfect condition. Glad the vacuum and extras are working well for you, Lisa. Thanks for taking the time to leave a review!
Svar från TechShack
Thanks Toni, we’re really glad you’re happy with both the product and the price. Appreciate you taking the time to share your feedback! ☀️
Excellent all round.
Although the item was initially out of stock and delayed by a few days, the communication was excellent. I was kept informed by Olivia, about what was happening at all times, which was much appreciated. The item arrived as ordered and working fine. Excellent all round.
26 augusti 2025
Omdöme utan inbjudan
Svar från TechShack
Thanks so much, John. We’re really pleased Olivia kept you updated and that everything arrived as expected. We appreciate your patience with the delay and are glad to hear the item’s working well for you. 😊
Arrived on time
18 augusti 2025
Omdöme utan inbjudan
Great Hoover
Great Hoover. As described, shipment is also as described. Good communication from the company.
Would recommend.
25 augusti 2025
Omdöme utan inbjudan
Svar från TechShack
Thank you so much for your kind feedback! We’re delighted to hear you’re happy with your vacuum and that everything arrived just as expected. We really appreciate your recommendation and look forward to helping you again anytime you need us. 💙
Recently bought nothing ear earbuds and…
Recently bought nothing ear earbuds and they look amazing and have very clear vocals, strong bass, and a pretty solid noise cancellation for the price. Battery life is decent, and the case is compact and stylish.
My only complaints are the touch controls being a little too sensitive and the ANC not quite matching the top brands. Still, for the design and performance, these are a great buy.
20 augusti 2025
Omdöme utan inbjudan
Svar från TechShack
Thank you for sharing such a detailed review! We’re really glad you’re enjoying the design, sound quality, and noise cancellation of your Nothing Ear earbuds. We appreciate your honest feedback about the touch controls and ANC. It’s always helpful to know where products can improve. Enjoy your new earbuds, and thank you for choosing us! 🎧✨
I had an outstanding experience with…
I had an outstanding experience with Tech Shack! The service was professional, the team was knowledgeable, and everything was handled with care from start to finish. They made the entire process smooth and stress free, and I felt confident that I was getting both quality and value. I’ll definitely be coming back and recommending Tech Shak to friends and family!
28 augusti 2025
Omdöme utan inbjudan
Svar från TechShack
Thank you so much for your wonderful feedback, Jade!
We’re thrilled to hear that you had such a smooth and stress-free experience with us. Our team takes pride in making every step as professional and helpful as possible, so it’s fantastic to know that came through. We look forward to welcoming you back anytime, and we truly appreciate your recommendations to friends and family. 💙
Incredible experiences with TechShack
Great website!
Amazing customer service!
Very happy with TechShack, they’ve got you covered with everything!
25 augusti 2025
Omdöme utan inbjudan
Svar från TechShack
Thank you for your kind words! We’re so happy to hear you had such a positive experience with TechShack. We’ll always be here to keep you covered! 🙌💙
Your chat customer support was amazing
Your chat customer support was amazing! Hannah is the best and a life saver. She just knew exactly what i wanted. She deserves a salary raise. Thanks Kevin!
27 augusti 2025
Omdöme utan inbjudan
Svar från TechShack
Thank you, Kevin! We’re so glad to hear that Hannah was able to help you so well. We’ll be sure to share your lovely feedback with her, it will mean a lot. 💙 Providing amazing support is what we strive for, and it’s wonderful to know we hit the mark for you!
Total scam
Total scam. Be warned. They sent a faulty hoover. I sent multiple videos of it not working. They told me I can get a refund so I sent it back. I spent £175 and they decided to give me £138 back. Compleat scam. Hoover was rubbish felt cheap never worked at all SCAMMERS
18 augusti 2025
Omdöme utan inbjudan
Svar från TechShack
Hi Karen
Let’s clear this up:
The vacuum was tested on video and works perfectly, picking up dust and debris as intended. We are happy to share this video with any customer who has doubts about our products, off the back of this false review.
Your “evidence” was it not picking up dried paint. It should be fairly obvious that a domestic vacuum will not be suitable for cleaning dried paint. You should use an industrial cleaner. If you truly believe this is a “scam,” you’re welcome to approach your bank. We’ll be more than happy to provide them with the emails you sent us, including where you wrote “the vacuum isn’t picking up the dried paint from your dog jumping up to open the door” alongside our test video showing that being the only issue.
You returned it filthy, with damaged packaging covered in eBay tape, missing manuals.
You received £138 back - The full amount minus the cost of putting your used, dirty vacuum back into resaleable condition (£29 professional cleaning and sterilisation + £6.80 return postage).
Calling us scammers doesn’t change the facts. The truth is simple: you returned a working vacuum in poor condition and didn’t get a free ride. The decision is final.
Regards
Olivia Taylor
Great company to deal with
Great company to deal with. Customer services answered my queries promptly and efficiently. Unfortunately I had to return the item as recipient wasn't impressed with the unbranded item. Olivier sorted all this out for me with a return label and refund was issued quickly. Thanks to Olivier for being so helpful ☺️. I would definitely recommend this company and would use again.
15 juli 2025
Omdöme utan inbjudan
Svar från TechShack
Thank you so much for your kind words! 🌟 We’re really glad we could help and make the return process smooth and stress-free. We really appreciate the recommendation and would love to welcome you back anytime.
Great customer service !
Bought a portable speaker with case , case came a few days later , customer service was superb! Speaker and case fabulous, good quality sound , great price , fast postage , would highly recommend this company ❤️
25 juli 2025
Omdöme utan inbjudan
Svar från TechShack
Thank you so much for your lovely review! 💫 We’re delighted to hear you’re happy with the speaker and case, and that everything arrived smoothly. Really appreciate the recommendation - enjoy the music! ❤️
I received a product from another.
I received a product from another company that did not come with a manual on how to set it up. This company sold this product and when I asked for a manual on this product they sent it to me. Even though I didn’t buy it from them. Now that is customer service! I would recommend this company for their willingness to help all.
10 augusti 2025
Omdöme utan inbjudan
Svar från TechShack
Thank you so much for taking the time to share this! 🌟 We’re always happy to help, whether you purchased from us or not - so it’s lovely to hear our support made a difference. Really appreciate your recommendation, it means a lot. 💙
Dubious but now Delighted!
I was a little dubious, having not heard of this company or Hoover before. However the reviews and price won me over. A fantastic piece of kit. Cleans like a dream, and the light on hardwood flooring is godsend. Their customer service is phenomenally professional and helpful. I had a concern about my Hoover cutting out on Max after a few seconds and was advised a blockage was causing this. Hubby cleaned out then
Machine, found a large blockage and now works perfectly again. Very very happy.
4 augusti 2025
Omdöme utan inbjudan
Svar från TechShack
Thank you for such a thoughtful review! 💫 We know it can feel a bit uncertain trying a new company, so it’s wonderful to hear you’re delighted with both the hoover and our support team. We’re glad the blockage advice solved the issue - here’s to many more dream cleans ahead! ✨
Svar från TechShack
Thanks, Elaine ❤️
The camera is rubbish, waterproof case not waterproof
The camera I bought is rubbish, as the waterproof cover is not waterproof, took camera on holiday snorkeling and the waterproof case let water in and ruined the camera £60 down and missed capturing some awesome memories with my children snorkeling. Don't waste your money. Gutted and £60 down.
10 juni 2025
Svar från TechShack
Dear Wendy
We are truly sorry to hear that the waterproof case for your action camera was faulty, especially as you needed it to capture memories of your children on holiday - I appreciate how disappointing that must be.
A team member will contact you soon to discuss your experience.
Best wishes
Liam
Detta är Trustpilot
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