Beware! Using this company in the uk will mean you pay an additional unexpected VAT/import duty bill which they will not tell you about
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The correspondence is a little confusing. I paid for early shipping. Then I made another order a couple of days after. Then I was informed both orders would be sent on the 15th of April. When I questi... Se mer
Great and quick communication, awesome design skills and super fast shipping. Product looks exactly as expected and I know are good quality as have socks from 5 years ago that are still going strong.... Se mer
Great communication fast responces and products were beter that i expected. Really pleased . So many people commentes and asked who made them i have allready refered a handfull of people. Thankyou i... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
The only custom socks built to handle the demands of modern teams, both on and off the field. We're on a mission to take custom socks to the next level. Join the team.
Kontaktuppgifter
281A Hargreaves St, 3550, Bendigo, Australien
- 1300 540 285
- socks@teamfeet.com
- teamfeet.com
3,6
Medel
179 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Are too long for a CrossFit sock and…
Are too long for a CrossFit sock and when pulled up printing doesn’t sit great unfortunately
17 september 2023
Svar från Team Feet
Thanks for your feedback Kristy. While we can adjust for foot size, legs themselves come in all shapes and sizes. Our sizing and product overview pages include total height measurements for every base we offer. Being an elastic product, it's easy for our socks to be stretched beyond their intended resting height. This can of course lead to the applied artwork being stretched along with the sock itself. We recommend our Mid base as great alternative to our Crew for those with shorter legs.
From start to finish my experience with…
From start to finish my experience with Team Feet has been great, their team has been amazing to deal with and made the process easy and my socks look awesome. Will be purchasing through them again.
10 september 2023
Great customer service from the design…
Great customer service from the design process to the end product. Fast and efficient service
22 augusti 2023
Svar från Team Feet
Thanks Dirranie, enjoy your socks!
Great experience
The communications from across the team at Team Feet was excellent. Also the quality of the socks is exceptional.
Many thanks
30 maj 2023
Svar från Team Feet
Many thanks Carl.
Repeat Customer - Spec or Quality isnt the same
Firstly, really happy with the communication and speed of the ordering process, HOWEVER we were a repeat customer and were told the socks were the same spec as the previous order "just upgrades only" to find the size of the socks are completely different to the original order, from the height of the leg of the foot of the sock.
No real resolution provided by Team Feet other than a discount on re-ordering, when i have to deal with a number of unhappy customers at my end. Their reasoning, they had to change suppliers due to higher MOQ's.
Unfortunately, we will not be returning any further business to Team Feet. Be careful if you are a returning customer. The new spec isnt as good as the original either in terms of quality.
19 juni 2023
Svar från Team Feet
Thanks for your feedback Gina. My understanding is that we're still in the process of addressing your concern, so this review seems premature, especially as you've acknowledged our team's efforts to support you.
All features of our latest bases have been communicated with our customers and are specified on our website. The socks are made from the exact same raw materials as our previous models, however we did use this transition process to make some improvements to ensure the socks were more comfortable for a wider range of customers. I reject the comment that these changes have lead to a decrease in quality. We've thoroughly tested all base upgrades to ensure consistency in both quality, comfort and durability.
In addition, we've taken the time to explain these changes with every existing customer who is transitioning with us. We've also shipped numerous samples to our customers who have requested to sample the updated bases in person.
These changes have not only been an opportunity for improvement, but have also been a necessity to continue to offer this level of customisation at low minimums to our customers. Our average order size is a little over 50 pairs, so we've spent an immense amount of time and energy over the past 6 months transitioning our supply chain to ensure previous customers have the chance to continue sourcing their own branded socks without having to 10x their minimums.
Great communication
Great communication, socks came out really nice and got a great wholesale price!
28 juni 2023
Svar från Team Feet
Cheers Ken! Looking forward to making more socks for you!
Svar från Team Feet
Thanks Justin, much appreciated.
Club socks
An experienced team made it easy for us to order club socks and personalise them.
20 juni 2023
Svar från Team Feet
Thanks Emma, pleasure doing business with you.
Amazing service
Amazing service, so pleased with the quality of the socks, and they were delivered so fast! Massive thank you to Arren and Edu who were so helpful and patient throughout.
1 juni 2023
Omdöme utan inbjudan
Svar från Team Feet
Thanks for the fantastic feedback Ross, I've passed this on to the team (they say you were great to work with too 😊)
Super customer service.
30 maj 2023
Tim and his team are bloody awesome
7 maj 2023
Svar från Team Feet
Thanks Alf, always a pleasure doing business with you mate 👍
Design confirmation 4 weeks after…
Design confirmation 4 weeks after payment made.
Nothing on the packaging to denote which are Hex & which are Mid.
4 maj 2023
Great prompt service!
9 februari 2023
Quality is very good.
Quality is very good.
Custom logo is exactly what I wanted. Couldn't recommend enough. Very happy
25 mars 2023
Still haven’t got the order
Still haven’t got the order. It’s almost April and we ordered in January.
23 mars 2023
Svar från Team Feet
Hi Joey,
Please note that any extension to the pre-production approval process (revisions or delay in PPS customer feedback) will push out our overall turnaround time. We prefer to wait until we have full customer consent on the end product before going into full production.
Unfortunately this coincided with our late Feb/Early March production backlog which was communicated with all impacted customers.
We apologise and appreciate that this made it a double-whammy for your order. We're installing additional knit machines at the moment to prevent future backlogs like this one.
ETA for your order looks to be in two days time.
Don’t expect to get your order on time
Don’t expect to get your order on time!!!
Then get feed aload of rubbish that they have taken on more orders so will have to delay yours!! Instead of offering a discount, next time you order you will then get the discount.
After paying for the items (socks) it took 48days to arrive.
The pictures look better than in real. Waste of money!!!!
And also you have to pay an additional import fee!!!!!!!!!!!!
Absolutely disgusting- hopefully teamfeet do the right thing and refund charge🤷🏻♂️
14 mars 2023
Svar från Team Feet
Nothing like a 1-star review to grab my attention!
I can appreciate the frustration with the delay Chris. Unfortunately it was a consequence of us pushing too much unexpected volume through the factory in a
limited timeframe. It's the sign of things going well, but it can be a surprise for the factory if they're not expecting it.
As soon as they determined the likely impact they let us know and we got in touch with all customers whose orders were likely to take a little longer. We prioritised all orders with specific deadlines and were able to meet those successfully. We continued providing updates until all impacted orders were shipped.
On the plus side we now have additional knitting machines being installed this month which will better cope with demand fluctuations and ensure any larger-than-normal orders don't slow things down.
As for the socks themselves, if there are any noticeable differences between the pre-production sample you approved and the socks you received we need to be informed directly so we have a chance to address concerns.
Quick and Accurate
The rep was quick and efficient. Design came our exactly how I wanted. Just waiting on the delivery now. I am looking forward tonit
15 februari 2023
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