Very fast delivery
13 oktober 2021
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Företagsinformation
Kontaktuppgifter
20 Duke street, TA6 3TG, Bridgwater, Storbritannien
- 07867929505
- tcgaccess.store@gmail.com
- tcgaccess.co.uk
3,6
Medel
8 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Have not received my order
1 oktober 2021
Svar från tcgaccess.co.uk
Hi Jamie
Sorry to hear you haven't receive your pacakage, we have investigated the cause and we can say that issue isn't with us as the package had been sent via Royal Mail on the day of purchase as receipts of the package being sent on the 19th of September have been found.
We greatly apologise for the issue and would like to offer a full refund if you wish.
Please don't hesitate to contact us through our site, phone or email at any time.
We hope to resolve this with you soon.
TCG Access
Customer Service Team
Great prices, delivery and very kind customer service!
Very impressive service and hope to see them grow. While they didn't have the highest variety of items for sale I think they have enough and id like to see more in the future. What I did get came quickly and was packaged excellently, the staff I was in contact with were also incredibly kind and sound very sincere about their service.
Pricewise they're very fair and from what I've seen so far they're very open to discounts too. Very pleased to order from them and will again in the hopes they keep growing and providing an excellent service.
7 september 2021
Tcg access is the site to buy from in the UK.
Upon placing my order, it arrived within a few days (as I live nearby) but still shipping is in a reasonable state for sure. Quality of products are high and excellent being durable sucj as their deck boxes, excellent pricing and a site I will continue to purchase from in future
25 augusti 2021
Although it's not been an awful…
Although it's not been an awful experience, it's by no means been a good one.
This company was close to not even having stock despite it saying otherwise on their site.
They were not very informative with regards to shipping and i was expecting a pre release order to be ready to go and not have to wait nearly a week for my order. If i could do it again... Amazon all the way
24 juli 2021
Svar från tcgaccess.co.uk
Hi Adam,
Thank you for your feedback. We are very sorry you feel this way about your experience with us. We will try our best to improve.
The pre-order you had made was to be released on the 23rd, this is also mentioned on the product pages sorry if we didn't make this clear. This is the same day we had recieved stock from distributors and has already been dispatched on the same day.
In regards to stock, our allocations had been skewed as our distributor failed to meet demand of their clients. We wanted to give full transparency on the situation, hence the emails explaining the situation.
We greatly apologise for the experience you've had, please contact us further through tcgaccess.service@gmail.com. If you would like to talk more on anyway we can help rectify this experience.
Best regards
Customer Service Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.