It's the second year running that I have used Taxfix to complete my self-assessment. I wouldn't dare try to fill in the form myself! I like having the peace of mind brought by knowing that it has been... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I personally Experienced - turn around time in processing returns is above average, that returns are processed over weekends goes above and beyond what is expected. Thank you Asif from Taxfix.. I am... Se mer
This is the second year I have utilised TAXFIX and I can't praise them enough. On both occasions HMRC owed tax returns back to me. I would never have been able to complete the tax returns myself.... Se mer
Working with Bryan gives me complete peace of mind. Everything is clear, transparent, and trustworthy. I highly recommend Taxfix and couldn't be happier with their service. I wouldn't want to work wit... Se mer
Företagsinformation
Skrivet av företaget
Taxfix (formerly TaxScouts) is the UK’s leading financial platform for digital tax solutions. We are transforming one of life’s most complex and stressful tasks – filing taxes – into a simple, secure, and personalised experience by combining AI technology with access to qualified accountants.
Kontaktuppgifter
Storbritannien
- support@taxfix.com
- taxfix.com/en-uk
4,8
Utmärkt
7 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
First experience of self assessment- smooth process
My first experience of self assessment - very clear and easy to navigate process. Alongside a general support team, having a dedicated and named accountant that you can message with individual queries is invaluable.
21 juli 2026
The service seems to be getting…
The service seems to be getting worse...and the cost seems to keep going up! I am finding each year I'm doing more and more of the leg work to file the return, checking for obvious errors etc. Will likely look elsewhere next year
21 juli 2026
Svar från Taxfix UK (formerly TaxScouts)
Hi Hannah,
Thank you for taking the time to share your feedback as a returning customer. We’re truly sorry to hear that your recent experience with our service has been disappointing.
We sincerely apologise that you feel the value and quality of our service have declined. Our goal is to make tax filing as simple as possible, so we are concerned to learn that you're finding you have to do more of the legwork and check for errors. This is certainly not the seamless experience we aim to provide for our customers.
We take feedback like yours very seriously as it is crucial for our improvement. We would appreciate the opportunity to look into your specific case. If you're open to it, please contact us at support@taxfix.com using your registered email address, and a member of our team can follow up with you.
Once again, we apologise for your frustrating experience and appreciate you bringing this to our attention.
Best regards,
Taxfix
Clear instructions and regular…
Clear instructions and regular communication makes the process so simple. Thanks.
21 juli 2026
Quick and accurate response every time
Quick and accurate response every time. Also great value for money.
17 juli 2026
Quick and efficient
Quick, easy and efficient service. I was already well prepared with what I needed and my tax situation is simple. I got the impression that there would have been support if I'd needed it, but I have no actual experience of this.
29 juni 2026
Appalling communication
I decided to use Taxfix for my tax return based on their great TrustPilot reviews, notably for their efficiency and quick turnaround. I submitted all the documents needed on 17/05 and received a notification that the tax return was started on 18/05. Having no news, I chased the accountant assigned to my case on 09/06 and received the response that the tax return would be ready "soon". I chased again on 02/07, and this time, no reply, but my tax return was made available on 03/07. I went back the same day and asked questions to the accountant and have not received an answer to this day, 18/07. Instead, I have received 3 automated reminders that my tax return is ready to approve. Based on the reviews, I never expected to have such a poor experience in terms of communication especially with a subject as sensitive as taxes. Very disappointing.
18 juli 2026
Omdöme utan inbjudan
Svar från Taxfix UK (formerly TaxScouts)
Hi Camille,
Thank you for taking the time to share your feedback. We're really sorry to hear about your experience and appreciate you bringing it to our attention.
We understand how important clear and timely communication is, especially when dealing with tax matters. We're sorry that you experienced delays in receiving responses to your questions. We also understand how frustrating it must have been to receive automated reminders while you were still waiting for support. This isn't the level of service we aim to provide.
We'd like the opportunity to look into this for you and make sure your concerns are properly addressed. Please email us at support@taxfix.com using your registered email address, and a member of our team will personally review your case and get back to you as soon as possible.
We're sorry again for the inconvenience, and we genuinely appreciate you sharing your experience.
We look forward to hearing from you.
Kind regards,
The Taxfix Team
Tax Scouts Review
The accountant completed my tax return very quickly with a minimum of queries.
Also, the price was very reasonable.
18 juli 2026
Great service
Great service, swift reliable fast response great knowledgeable accountant
15 juli 2026
Accountant was very responsive to…
Accountant was very responsive to messages and got my return filed quickly and easily!
16 juli 2026
Thorough diligence without the dragging…
Thorough diligence without the dragging or back and forth. One hour to prep & submit elements.. a few one off set up question and it is done, and done well.
16 juli 2026
Overall quick and efficient
Overall quick and efficient - platform log in and double sign off less so
8 juli 2026
Paul Brash was great!
Paul was great. Fast turnaround on my self assessment tax return and answered all questions I had very clearly and quickly. Many thanks!
13 juli 2026
Great company for tax returns
have been using this company for years to do my tax return. Its easy to fill out all the sections. Their support team is amazing and always there to help. I can contact the accountant and he always responds quickly and answers all my questions. Highly recommend.
14 juli 2026
Quick and simple service.
Very easy to navigate and simple steps, with a very quick service from Mylien.
10 juli 2026
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.