Ordered DIGEST tea as trying to make healthier choices and minimise coffee intact. Only used this week but feel less bloated and more relaxed. Never had any problems with your products always top qual... Se mer
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Det här tycker kunderna
Absolutely love my Gravity Tea Pot! So easy to clean and makes the perfect brew. I am also in love with the 2 teas I purchased. Serenity is exactly that! A hug in a cup. The clear glass cup... Se mer
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I was on a trip when I ordered these for a week so i expected to be able to pick it up but even with the cyclones they delivered far sooner i expected. They sent an email explaining how theyre delayed... Se mer
We ADORE our gravity tea pot! We have been using it every day in lockdown, and it is suitable for tea and coffee. The glass tea cups and saucers we ordered with the pot are also lovely. Reasonab... Se mer
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Företagsinformation
Skrivet av företaget
Tavalon offers premium-grade, gourmet loose-leaf teas, as well as tea-based products, sourced from selected tealeaf farms by the in-house tea sommelier in NYC. Tavalon takes extreme care to ensure that our teas remain attractive to tea connoisseurs as well as being approachable to tea novices. All the blends have gone through over 200 focus groups and only those scoring an 8 out of 10, or higher, are released to the market, ensuring quality and relevant taste always remains the top priority.
Kontaktuppgifter
Unit 2, 3 Enterprise Street, 4214, Molendinar, Australien
- 1300 892 703
- hello@tavalon.com.au
- tavalon.com.au
4,9
Utmärkt
534 omdömen
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Svar från Tavalon Australia
It is great to hear your feedback, thank you for sharing. Tavalon only provides premium quality products and excellent customer service at all times. We're glad to have you as our customer. Looking forward to your next purchase soon!
Excellent customer support
18 juni 2023
Svar från Tavalon Australia
Thanks for taking the time to share your feedback. We're glad to hear that you had a positive experience. We always strive to provide premium quality products and the best service possible. Looking forward to your next purchase soon!
Amazing! Get one!!
Customer service was great and i felt 'looked after'. Gravity Pot arrived really fast and it looks awesome. But it was a gift for a friend, and i want it! She said its amazing so ill order another for myself. Cheers, Syme G
21 juni 2023
Omdöme utan inbjudan
Svar från Tavalon Australia
Thank you so much for sharing your feedback, it is greatly appreciated. We take pride in providing great customer service at all times and as our valued customer we are happy that we hit that mark. We always do our best to provide the best of everything to all our customers and we only offer premium quality products. Looking forward to your next purchase soon!
Svar från Tavalon Australia
Thanks so much for taking the time to share your feedback. All of Tavalon teas are made from premium quality ingredients without any artificial flavours added, handcrafted for a sophisticated modern palate. Tavalon has a wide selection of teas you can choose from that will surely suit your taste. Looking forward to your next purchase!
I was very surprised with the quality…
I was very surprised with the quality of this product, and it just works as advertised. Love the concept and overall very happy with my purchase - great product
30 maj 2023
Svar från Tavalon Australia
Thanks Chris for sharing your feedback, we're glad to hear that you are happy with your recent purchase. Tavalon only sells premium quality products and we do our best to provide excellent customer service at all times. Looking forward to your next purchase soon!
Matthew
The fellow I spoke to, after receiving two items when I thought I had ordered one, was very pleasant. There was some mix-up when I was ordering online in that I lost the page after I got the discount code. However, in the following chat I was told that i hadn't placed an order but could start again and use the code, which I did. I was surprised to receive two and was offered a refund but the cost of postage made that untenable so I will give the other item to one of my tea-drinking granddaughters. In spte of that, the service was excellent.
25 maj 2023
Svar från Tavalon Australia
Thank you for taking the time to share your feedback. Excellent customer service is our top priority. We always make sure to resolve the issue promptly and we are happy to go out of our way to provide the best service possible. Feel free to reach out should you need further assistance. Looking forward to your next purchase soon!
It is great...so convenient to brew my…
It is great...so convenient to brew my turmeric ginger lemon brew. Use it daily.
25 maj 2023
Svar från Tavalon Australia
Thank you so much for sharing your feedback, it is greatly appreciated. The Gravity Teapot is one of our best sellers as it provides convenience when brewing a tea. It is user friendly and it is made from Tritan™, which is ECO Friendly, biodegradable, BPA-free, tough, light, clear, impact-resistant, and durable. Best paired with our loose leaf tea. Looking forward to your next purchase!
Good quality item
Good quality item. A little different item in appearance. easy to order, easy to pay, quick smooth transaction with package and posting quickly. Tracking information and updates on arrival of item. So far not to many emails. I guess in honesty if I get to many emails I would probably not purchase again. However so far I'm pleased with the service, the item and the thoughtful tracking of postage.
24 maj 2023
Svar från Tavalon Australia
Your feedback is greatly appreciated, thank you so much for sharing. We value all our customers and we always do our best to provide excellent customer service. We are glad that you had a great experience. We will continue to provide the best of service at all times. We're looking forward to your next purchase soon!
Svar från Tavalon Australia
Thank you for taking the time to share your feedback. We are delighted that you received your order in a timely manner. Excellent customer service is our top priority at all times. Looking forward to your next purchase soon!
Good to get samples
Very quick delivery. Was great to receive some sample tea bags. Packed well and arrived in great condition
18 maj 2023
Svar från Tavalon Australia
Thank for your feedback, we are glad to hear that you had a great experience with your most recent purchase. Our only goal is to provide excellent customer service and premium quality products at all times and we're glad we've hit that mark. Looking forward for your next purchase soon!
Cheap looking
16 april 2023
Svar från Tavalon Australia
Thank you for sharing your feedback. The Gravity Teapot is made from Tritan™ material that is ECO-Friendly, biodegradable, BPA-free, tough, light, transparent, impact-resistant, and durable. It is stated on the product page and is very safe for any hot drinks. We always strive to provide the best products and the best service possible, please feel free to reach out should you need any assistance.
Best Tea and tea pot ever
Excellent service prompt delivery, product as in pictures and arrived in perfect condtion, tea tastes wonderful , easy to use pot
20 april 2023
Omdöme utan inbjudan
Svar från Tavalon Australia
We're glad to hear that you had a positive experience with your most recent purchase. We always prioritise our customers and we strive to provide the best products and the best service possible. Looking forward to your next purchase soon!
The product arrive securely packaged so…
The product arrive securely packaged so no breakages , it was a speedy easy transaction from start to finish
3 april 2023
Svar från Tavalon Australia
Thank you so much for sharing your feedback, it is very much appreciated. Our priority is customer service and we are ecstatic that we met that mark. Kind folks like you make our job a pleasure. Looking forward to your next purchase soon!
I absolutely LOVE my new gravity…
I absolutely LOVE my new gravity teapot! I haven’t spilled a single precious drop yet. Looking forward to trying more tea blends
26 mars 2023
Svar från Tavalon Australia
Thanks for sharing your feedback, it is highly appreciated. The Gravity teapot is one of our best sellers, we're glad that you love it. We do have a lot of different tea flavours to choose from that will surely fit your needs. And all of our teas are made from premium quality ingredients without any artificial flavours added. Looking forward to your next purchase soon!
Svar från Tavalon Australia
Thanks for sharing your feedback, we are glad that you love what you purchased. We always strive to provide the best and premium quality products. Looking forward to your next purchase soon!
you only need one really good teapot
The gravity teapot is high quality and easy to use. I have been looking for glass one for a while and I am glad I found it . Customer service are beyond expectation, very friendly and easy to communicate, some people may think it's a bit expensive but the good quality one can last for long long time. You won't regret it.
2 april 2023
Svar från Tavalon Australia
Thank you for sharing your feedback. We always strive to provide excellent customer service and the best products possible at all times. We are looking forward to your next purchase soon!
Great product, plate under pot could be something more substantial
Great product. Wonder if the plate under the teapot could be more substantial and not plastic.
16 mars 2023
Svar från Tavalon Australia
Thank you for sharing your feedback. The Gravity teapot is made of Tritan™, which is ECO Friendly, biodegradable, BPA-free, tough, light, clear, impact-resistant, and durable. We understand your concern, we always do our best to provide a more durable option and glass would be very delicate considering the design of the teapot. We highly value your feedback and we will use it to better improve our product. Feel free to reach out should you need any further assistance, I am always happy to help.
great experience all round
simple online process, quick delivery and unique creations very nice tea, all round experience is very good
15 mars 2023
Svar från Tavalon Australia
Thanks for the great feedback, it is highly appreciated. We always prioritise excellent customer service and we do the best we can to provide one. We are looking forward to your next purchase soon!
The product was delivered promptly and…
The product was delivered promptly and the packaging was in good condition .I appreciated the two additional ‘tasters’ enclosed.
An earlier phone enquiry was helpful with efficient follow up .
Importantly the tea is delicious .
24 mars 2023
Omdöme utan inbjudan
Svar från Tavalon Australia
Thanks for taking the time to share your feedback, we are glad that you had a positive experience. We take pride in providing the best customer service at all times. We value all of our customers and we always make sure to do the best we can to provide an ecstatic service. Looking forward to your next purchase soon with our premium quality teas!
IChambord teapot
I received my Chambord teapot and my mug and I am very pleased thank you Tavlon..
Great customer service.
20 mars 2023
Omdöme utan inbjudan
Svar från Tavalon Australia
Thank you for taking the time to share your feedback. We are glad that you like the teapot. We always strive to provide premium quality products and excellent customer service. Looking forward to your next purchase!
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