Ordered DIGEST tea as trying to make healthier choices and minimise coffee intact. Only used this week but feel less bloated and more relaxed. Never had any problems with your products always top qual... Se mer
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Det här tycker kunderna
Absolutely love my Gravity Tea Pot! So easy to clean and makes the perfect brew. I am also in love with the 2 teas I purchased. Serenity is exactly that! A hug in a cup. The clear glass cup... Se mer
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I was on a trip when I ordered these for a week so i expected to be able to pick it up but even with the cyclones they delivered far sooner i expected. They sent an email explaining how theyre delayed... Se mer
We ADORE our gravity tea pot! We have been using it every day in lockdown, and it is suitable for tea and coffee. The glass tea cups and saucers we ordered with the pot are also lovely. Reasonab... Se mer
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Företagsinformation
Skrivet av företaget
Tavalon offers premium-grade, gourmet loose-leaf teas, as well as tea-based products, sourced from selected tealeaf farms by the in-house tea sommelier in NYC. Tavalon takes extreme care to ensure that our teas remain attractive to tea connoisseurs as well as being approachable to tea novices. All the blends have gone through over 200 focus groups and only those scoring an 8 out of 10, or higher, are released to the market, ensuring quality and relevant taste always remains the top priority.
Kontaktuppgifter
Unit 2, 3 Enterprise Street, 4214, Molendinar, Australien
- 1300 892 703
- hello@tavalon.com.au
- tavalon.com.au
4,9
Utmärkt
534 omdömen
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Svar från Tavalon Australia
Dear Anastasia,
Thank you so much for your wonderful review of our Jasmine Tea & Genmaicha! We're absolutely thrilled that you find both delicious and of great quality. It truly means a lot to us when our customers appreciate the care and dedication that goes into creating each blend.
Knowing you're enjoying our tea encourages us to keep exploring and crafting unique flavours for everyone's taste buds. We hope you continue to explore other offerings from our selection! Thanks again for sharing your love and support, and looking forward to serving you again soon.
The tropical Caribbean flavour has…
The tropical Caribbean flavour has great ,mellow undertones of ripe fruitiness ,some teas make your mouth dry this was perfect to share with a close friend I recommend it it’s great for ice teas and garnish it how you like
12 februari 2024
Svar från Tavalon Australia
Dear Matthew, thank you so much for your wonderful review of our Caribbean Cocktail flavour! We're delighted to hear you enjoyed the mellow notes of ripe fruitiness and that it doesn't leave your mouth feeling dry, a common issue with some teas. We're happy you shared it with a close friend, and we love that you recommend it for ice teas and creative garnishes.
We appreciate your feedback and hope you continue to explore our wide selection of delicious teas!
The products are very good
The products are very good, and ordering is a simple process with fast standard delivery. If you do need to contact the Tavalon Customer Support Team, they respond very quick with a solution.
5 februari 2024
Svar från Tavalon Australia
Thank you so much for taking the time to leave us a 5-star review! We're incredibly grateful to hear that you're enjoying our products and appreciate the speed and efficiency of our delivery and customer service.
Your kind words motivate us to keep striving to offer the best possible experience for our customers. We're so glad you're part of the Tavalon family! Looking forward to serving you again soon.
Svar från Tavalon Australia
Dear Jane, thank you for your kind review! We're thrilled to hear you find our Earl Grey Pyramid Teabag "Great" and appreciate your mention of our efficient delivery. It means a lot to us that you're happy with your Tavalon experience. Thanks again for sharing your love and support, and looking forward to serving you again very soon.
Svar från Tavalon Australia
Thank you for taking the time to share your feedback, we are glad you love what you purchased. Providing premium quality products and exceptional customer service is our top priority. Looking forward to your next purchase soon!
It’s bloody plastic
It’s bloody plastic! Absolute rip off for a plastic teapot! Not only is it not sturdy for the price but plastic isn’t good to be putting food or bring in.
Thought I was buying a well made, appropriately priced glass teapot.
Not at all impressed.
5 december 2023
Svar från Tavalon Australia
Thank you for taking the time to share your feedback, it is greatly appreciated. The Gravity Teapot is made of Tritan™, which is ECO Friendly, biodegradable, BPA-free, tough, light, clear, impact-resistant, and durable. It is stated on the product page and is very safe for any hot drinks. Glass would be very delicate considering the design of the Gravity teapot, and would not be durable. We value your input and we will use this to better improve our product. Feel free to get in touch if you need any further assistance. Thank you!
Svar från Tavalon Australia
Thank you for taking the time to share your feedback, we are honoured to hear that you had a great experience. We do our best to provide exceptional customer service at all times. Looking forward to your next purchase soon!
Fast efficient delivery
25 september 2023
Svar från Tavalon Australia
Thanks for taking the time to share your feedback, it is greatly appreciated. We always strive to provide premium quality products and exceptional customer service. We make sure to monitor every order to ensure on-time delivery. Looking forward to your next purchase soon!
Extremely easy to deal with very quick…
Extremely easy to deal with very quick to receive goods.
21 september 2023
Svar från Tavalon Australia
We are glad to hear you had a great experience with your recent purchase. We are always happy to provide excellent customer service and premium-quality products. We monitor the progress of each order to ensure delivery in a timely manner. Looking forward to your next purchase soon!
Product arrived promptly in perfect…
Product arrived promptly in perfect condition and I made a delicious cuppa this morning
21 september 2023
Svar från Tavalon Australia
Thanks for the wonderful feedback regarding your recent purchase from Tavalon. We value your input and it is greatly appreciated. We always strive to provide premium quality products and exceptional customer service. Looking forward to your next purchase soon!
Terrific and unique product
19 september 2023
Svar från Tavalon Australia
Thank you for taking the time to share your feedback, it is greatly appreciated. The Gravity Teapot is made of Tritan™, which is ECO-Friendly, biodegradable, BPA-free, tough, light, clear, impact-resistant, durable, and very safe to use. Tavalon only provides premium quality products and exceptional customer service at all times. Looking forward to your next purchase soon!
Great service and wonderful product…
Great service and wonderful product hubby loves it, arrived very quickly in cute container, which is reusable
24 augusti 2023
Svar från Tavalon Australia
We are glad to hear you had a great experience. Thank you for sharing your feedback. Tavalon's teas are made of the highest-quality ingredients. We always strive to provide only the best products and services to all our customers. Looking forward to your next purchase soon!
Excellent service
Excellent service, delivered fast and great tasting tea. Love the packaging especially if using it for a gift and getting sent directly to the recipient. Thank you
24 augusti 2023
Svar från Tavalon Australia
Thank you for taking the time to share your feedback, it is greatly appreciated. Tavalon delivers an artfully crafted tea of the highest quality ingredients embodying pleasure, wellness, and opulence. We only want the best for our customers and we always strive to provide excellent customer service. Looking forward to your next purchase soon!
A great quality product making life…
A great quality product making life easier! Prompt delivery and packaging too! Can’t wait to give it to my wife this XMas!
24 augusti 2023
Svar från Tavalon Australia
Awe, that is so sweet of you. We hope your wife likes it. Thank you for sharing your feedback. The Gravity teapot is designed to give convenience and comfort to tea drinkers, making it easy to prepare a cup of tea, best paired with our premium quality loose-leaf teas. Looking forward to your next purchase soon!
Ordering was easy and it came quickly
Ordering was easy and it came quickly. packed well and I love it.
5 september 2023
Svar från Tavalon Australia
Thank you for sharing your feedback, it is greatly appreciated. Exceptional customer service is our top priority and we're happy we hit that mark. We always aim to provide premium quality products and excellent customer service. Looking forward to your next purchase soon!
Svar från Tavalon Australia
Thank you for the wonderful feedback, we are greatful to have you as our customer. We always do our best to provide excellent customer service and premium quality products. Looking forward to your next purchase soon!
Herbal Tea time
The teapot and cup n saucer arrived safely. Very well presented.
Easy to work out how to use too.
I thought it was all glass but very heavy duty plastic teapot. Works really well with most herbs and the coaster is a life saver lol.
Overall I was very happy with my purchase. Thank you Tavalon 😊
23 juli 2023
Svar från Tavalon Australia
Thank you for taking the time to share your feedback, it is greatly appreciated. The Gravity teapot is made of Tritan™, which is ECO Friendly, biodegradable, BPA-free, tough, light, clear, impact-resistant, and durable. It is designed to give convenience and comfort to tea drinkers, making it so easy to prepare a cup of tea. Looking forward to your next purchase soon!
The product is incredible
The product is incredible. The packaging is simply perfect, ordering was easy and delivery quick.
23 juli 2023
Svar från Tavalon Australia
Thanks for your feedback, we are glad to hear that you had a positive experience with your recent purchase. We have a high-quality standards for our products and we only sell premium quality products at all times. Excellent customer servicce is our top priority and we're happy we've hit that mark. Looking forward to your next purchase soon!
The tea was bought as a thank you gift…
The tea was bought as a thank you gift for a friend who loves herbal teas. I thought that the outside packaging should include the description and ingredient list as per your web site to help the recipient understand the different flavors chosen. I ended up creating a list for them.
25 juni 2023
Svar från Tavalon Australia
Thank you for taking the time to share your feedback. All of the Tavalon tea boxes are labeled as seen on the website. The flavour is indicated in the label together with the ingredients and the steeping suggestions. Please do not hesitate to reach out to us should you have further concerns regarding your recent purchase, we are always happy to provide any assistance.
Top notch quality
Ordered DIGEST tea as trying to make healthier choices and minimise coffee intact. Only used this week but feel less bloated and more relaxed. Never had any problems with your products always top quality.
21 juni 2023
Svar från Tavalon Australia
Thanks for sharing your feedback. All of Tavalon teas are made from premium quality ingredients without any articial flavours added. Digest is caffeine- free and not only it is delicious but it is also packed with amazing health benefits. Looking forward to your next purchase soon!
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