Tates Omdömen 

The salesman Conor was so helpful he went out of his way to explain everything. Even called me out of business hours.
The car was in a fantastic condition following the pre sale work.
I would certainly recommend this garage and if you can try and get Conor to deal with your enquiries. He has been at the garage for about ten years which speaks volumes.

Wouldnt buy anything from this Garage. Totally ignored. Took a lot to get there and walked around the showroom past 3 salesmen and looked at various cars. After 10 minutes and not even one hello. No smile. No "how can i help you". Nothing!

I then asked one of them if they sell cars. He said "of course". He was the Sales Controller. He said he hadnt't seen me.. then backtracking said "I thought you were here for the Service Department" ... so he had seen me!!!

People buy from people. Being made to feel ignored and not seen and ignored made me walk out. The cheek of it, the Sales Controller came and stood in front of my car and asked if they could do anything. If im spending up to 30K and blocked my exit. Asked if he could sort something.

I would much rather go to somewhere welcoming and valued as a customer... and he was meant to be a Sales Controller. I would be putting them on a performance plan. Shocking.. then i read other reviews about their customer service and wish i hadn't bothered getting all the way out to Pycombe

Sol Blakey has handled
my Motability application from start to finish, has been flexible &
helpful throughout & tool time to show me all the features of my new adapted C3 Aircross with advice on charging & keeping the battery healthy. I am very happy with the service; thank you Sol

Sol was helpful and informative. Made the whole experience stress free

When we went to the garage I was sceptical about electric vehicles, the logistics of long journeys and that having been a driver for 40 odd years I had never used an automatic vehicle.
After a long and straightforward conversation our questions were answered and we felt confident to take a test drive and ultimately purchase a Peugeot Rifter

We’ve had our new car 13 months -
Our contact with Peugeot, Sol,was excellent.
Thorough, explained everything and well considering we hadn’t owned an all electric car before.
Polite and helpful, answered emails when we had questions

when we arrived at the dealership we were met by Sol who was very pleasant and showed us round the car we were interested in, he took us for a test drive and left us to go over the car. We were very happy with the car and he wasn't pushy at all so we went ahead with the purchase.

The service and guidance I received whilst purchasing my new car was excellent. The sales executive (Sol) was very attentive and knowledgeable whilst purchasing my new car. His service didn't stop there, he even contacted me a few days after I had collected my car to see if I had any questions or needed any additional support.

Sol, the salesperson whose excellent communication guided me through the trade in of my old car and the purchase of my new car was very helpful and accommodating of my needs. I’m very happy with the service I received from him.

The salesman, Sol, was so helpful. He sorted everything and made it easy for me to drive the car away!
The car was spotless and was in a good condition. I have had the car for almost 4 months and Sol has e-mailed me to see how I am enjoying the car. That's great after service.
I would definitely return if ever I buy another car.

I would like to say that Tates has responded swiftly and I am pleased with the service I received
Caroline and James in particularly were very helpful

i tried to talk to a service person regarding a possible issue with my speed limit detector on my Vauxhall Corsa, i was transferred to a salesperson who within a minute of me trying to discuss the problem disconnected me. sounds like he'd rather be selling cars and getting a commission than helping people

Absolute rip off, quoted £700 for first service on a vauxhall vivaro. Rang two other vauxhall dealers in the area and was quoted under £300. The women on reception was friendly but obviously doesn't know what she is doing, as she said the service wasn't due till 32k, even though I said the book says 25k and my dashboard is saying 25k, her answer was it's been set up wrong at the factory. I won't ever use them. If someone from Tate's wants to contact me, please do as I have the quote ect in writing.

We bought a fully electric e-NIRO from Tates Pyecombe and pretty shortly after the purchase we started having issues charging the car. Sometimes it worked, most of the time it didn't. This has been going on for approximately 18-22 months now. Tates have inspected the car three times in the meantime but was unable to find the issue. I have since worked out that the issue is not with the car but with the charging cable. In lots of ways a relief, but it is extremely frustrating that the dealership was not able to find the problem in all this time. I had even asked if it could be the cable and was told 'no'. I was not offered to take a spare cable and test it. We have not been able to use our car without worrying excessively about running out of charge somewhere and not being to charge it up. What's more is that every time I rang up about this, I was met with a 'not this guy again' attitude on the phone. The dealership has not been helpful or flexible. I would have wished for a friendlier and more helpful tone. When I finally worked out the issue, I informed Tates of this. I enquired whether the cable was covered under my 7 year warranty. I was told that they would look into it and give a call back. This was one month and two days ago !! Never again will I buy a car from this company.

Just got anew car from these guys. Craig was superb and as I was buying from a distance he helped every step of the way. If you need a Kia talk to these guys first.

Absolute fantastic customer service from start to finish with the purchase of our car. Great communication and knowledge when we had any concerns or questions. Would highly recommend to anyone looking to purchase a new or used car. Thank you Sol.

Had a issue with my 3008 ,booked in into pergeout in hove .fault was found quickly and I was kept up to date constantly with Salina / Connor on progress .can't recommend this branch enough super helpfull and having the online chat to access 24/7 it was stressful free and there was no waiting for Any Replies. 5*****

Purchased four Kia cars from Pyecombe over the years from 2016 to 2025
Sadly the service is not as good as it used to be.
Won't be returning that's for sure.

I rarely see such good quality for a fair price, uniqueness and quality in one

They never, ever answer the phone.
You leave a message on the answer phone but never get back to you.