My car was with Tates Peugeot in Crawley for 5 weeks. Although the issue was eventually resolved, I am not happy with the lack of communication. I had a week and half where there was no update and had... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Had a light telling me the car was overheating. I was told by Tait's to not use it, the car was then booked in for repair two and a half weeks later. Car delivered to Tait's, by RAC as arranged they... Se mer
Företaget har svarat
In May 2023, I purchased a DS7 from Tates Garage with an extended warranty. However, I have since encountered several issues with the vehicle, including frequent faults with the Automatic Braking Sy... Se mer
Had a good experience no problems pleased with car and the help we received
Företagsinformation
Informationen kommer från olika externa källor
For nearly 100 years, Tates Cars have been at the forefront of the motoring industry. Customers across Crawley, Brighton, Gatwick, Pyecombe and Redhill have been coming back to us time and time again to buy their new cars, vans and for aftersales services
Kontaktuppgifter
Fleming Way, RH109JY, Crawley, England, Storbritannien
- 01293214935
3,2
Medel
4 omdömen
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
My car was with Tates Peugeot in…
My car was with Tates Peugeot in Crawley for 5 weeks. Although the issue was eventually resolved, I am not happy with the lack of communication. I had a week and half where there was no update and had to leave a message on voice mail! Can do better!!
30 oktober 2025
Omdöme utan inbjudan
Tates the worst garage ever
In May 2023, I purchased a DS7 from Tates Garage with an extended warranty. However, I have since encountered several issues with the vehicle, including frequent faults with the Automatic Braking System and Cruise Control. I reported these issues to Tates Garage, but they have been unable to repair the vehicle on multiple occasions. As a result, the matter is currently under review by the Ombudsman, as I have exhausted all other options.
Glenn, Operations Director, has stated that Tates Garage does not have a legal obligation to repair the vehicle. This has left me deeply disappointed with the service I have received from the start. It has been over 14 months since I first reported the issues, and despite my efforts, Glenn has advised me to take the vehicle to a local dealer, promising not to contribute to any costs incurred.
I urge customers to be aware of this situation and to consider alternative garages if they are dissatisfied with the service they receive.
12 december 2024
Omdöme utan inbjudan
Excellent service and good car
Had a good experience no problems pleased with car and the help we received
30 augusti 2024
Omdöme utan inbjudan
Five weeks to fix a Water Pump!!!!
Had a light telling me the car was overheating. I was told by Tait's to not use it, the car was then booked in for repair two and a half weeks later. Car delivered to Tait's, by RAC as arranged they then a further 19 days in the workshop, to fix an actuator on the Water Pump. Without doubt the worst experience I have ever encountered from any dealership. A Near 50K car that has been off the road for five weeks to repair a water pump. There were other issues but I couldn't be bothered to follow up as Tait's had already broken me. Really at a loss to understand how this company is in business, utter disgrace.
P.S. Cant believe I have to give one star!
8 april 2024
Omdöme utan inbjudan
Svar från Tates - DS
Thank you for taking the time to review. I’m so sorry to hear you haven’t had a positive experience; I can assure you that this isn’t the customer service we do aim to provide. If there are any outstanding issues you have that you need addressed, please contact me on marketing@tatescars.co.uk Regards Janine
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.