Tastily Omdömen 

285
•
TrustScore 4 av 5

3,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

I have tried ready made meals before and been disappointed with them. So its a great surprise to finally find a company who provide high quality food. The food is simple to prepare and the taste is of... Se mer

Företaget har svarat

Betygsatt 3 av 5 stjärnor

It is confusing when the wrong packaging is used for meals. I send them to my elderly parents and this week two of the meals had the wrong label on the sides. Please reduce the use of chilli in dre... Se mer

Betygsatt 4 av 5 stjärnor

A great variety of chef-designed meals, nutritionally balanced and prepared with care. Packaging is sustainable and travels well, food is chilled and lasts as long as it should. Website is efficient a... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I have used Gousto, Hello Fresh and Prep Kitchen for extended periods over the past few years but am so happy I finally found Tastily. It is in a league of its own with meals that not only look and ta... Se mer

Företaget har svarat

Företagsinformation

  1. Matleverans
  2. Fitness och näringslära
  3. Livsmedelsproducent
  4. Online-matbeställning
  5. Viktminskning

Skrivet av företaget

Tastily is a subscription-based meal delivery service showing that nutritious and sustainable food can be convenient, and delicious too.


Kontaktuppgifter

3,9

Bra

TrustScore 4 av 5

285 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,9

Alla omdömen

(285)

0 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Excellent product

I am relatively new to Tastily and can fully agree with the other 5 star reviews.

We have found the ordering / subscription service super easy to use.

The meals we have tried have all been really delicious and well balanced.

Highly recommend.

9 januari 2022
Omdöme utan inbjudan
Logotyp för Tastily

Svar från Tastily

Hi Philip!
Thanks for sharing your experience with our service, really glad to hear that you are enjoying the food - we're excited to keep cooking for you! :)
all the best,
Frankie

Betygsatt 5 av 5 stjärnor

I can only concur with an earlier…

I can only concur with an earlier review. I have thoroughly enjoyed the food. Tasty, wholesome and very filling. Such a good price too. I’m also much more regular than normal. Thank you Tastily!

7 januari 2022
Omdöme utan inbjudan
Logotyp för Tastily

Svar från Tastily

Hi Russel,

Thank you so much for sharing your Tastily experience! Taste is our top priority so very pleased to hear that you are enjoying to food and that it is improving your health!
We are looking forward to keep serving you delicious meals :)

Frankie

Betygsatt 2 av 5 stjärnor

Lack of variety, not "tastily", wasteful

Lack of variety, food not really "tastily" sometimes.

It would also be good if we can return the packaging so it can be reused.

7 januari 2022
Logotyp för Tastily

Svar från Tastily

Hi Ionela, I'm sorry to hear the food did not live up to your expectations, one of our customer care team will be in touch to see if we can get some more detailed feedback on what meals you didn't enjoy to see if there's anything we can do to redevelop them.

We do update our menu every week with 2 new dishes but we would also be keen to hear what more we can do to keep the meals varied.

At the moment our London customers are able to return their packaging with the courier we have within the M25. We are working with DPD to set up a returns scheme for all of our customers across the UK but for the time being all of our packaging can be recycled at home.

Betygsatt 1 av 5 stjärnor

I definitely do not recommend them,

I definitely do not recommend them,
their tricky subscription system is awful, basically forces you to stay with them.
You're not even aware that you're already subscribed, and another order comes and charges your bank account, what's not to like?
after that when you wrap your head around how it works it's stil extremely far from user friendly, I have no doubts that it is done on purpose, to FORCE the customers to be stuck with them.

3 januari 2022
Omdöme utan inbjudan
Logotyp för Tastily

Svar från Tastily

Hi Filip,

Happy New Year! We're very sorry to hear you've had issues with our system.

I understand our CEO has been in touch to help resolve your account as it's definitely not our aim or intention to force customers to be stuck with us through the design of our website.

We rely on the quality of our food and also if any issues do arise our Customer Service team are on hand to help!! I hope we can resolve the issues you have been having, and we look forward to hopefully cooking for you again.

Anthony

Betygsatt 5 av 5 stjärnor

The food is a lot better than the likes…10/10

The food is a lot better than the likes of muscle food which is what I use to order, they are a bit more pricey but you cannot compromise on taste and flavour

24 december 2021
Logotyp för Tastily

Svar från Tastily

Hi Aaron! Thanks for sharing, great to hear your feedback and glad to hear that you are enjoying the food!! Have a happy new year! :)
thanks,
Frankie

Betygsatt 5 av 5 stjärnor

Great food!

The food is delicious and the portions are quite enough, for me at least 😋. There are plenty variety of options for vegans like me whit a bit of fish, i can't help it 🙄. I'm happy whit it the customer service, very helpful and very fast! Every week i see is new food so that's so great. Keep the great job 👍👏
Thank you to all the chef's and staff.
Merry Christmas and Happy Holidays, everyone!

24 december 2021
Logotyp för Tastily

Svar från Tastily

Hi Razvan! Thanks for sharing your experience - we are very glad to hear that you are enjoying the food & our service in general! Happy New Year from all of us at Tastily! :)

Betygsatt 4 av 5 stjärnor

Food is great

Food is great. I look forward to coming home to a healthy meal that makes me feel better. Only downside is the delivery. The box is open on arrival because the tape is inadequate. But I would recommend the food to anyone that can afford it.

17 december 2021
Logotyp för Tastily

Svar från Tastily

Hey Lucy!

Great to hear that you are enjoying the meals, thanks for letting us know we love to hear it! :)

thanks,
Frankie

Betygsatt 5 av 5 stjärnor

For me Tastily is a God send

For me Tastily is a God send. I have fallen out of love with cooking and find that your prepacked meals are tasty, spicy and have the right amount in them.

3 december 2021
Logotyp för Tastily

Svar från Tastily

Hi Maggie,

Really pleased to hear that your enjoying our the meals and still managing to eat healthily without cooking stress!

all the best,
Frankie

Betygsatt 5 av 5 stjärnor

You cannot save time, but you can spend time differently

I personally don't enjoy standing in front of the cooker every night so tastily has been a life saver. Quality nutritious meals, ready in a flash. So many great choices for me as a vegetarian too!

25 november 2021
Omdöme utan inbjudan
Logotyp för Tastily

Svar från Tastily

Hey Jake,

I'm really glad to hear that the meals are a convenient and tasty option for you. The veggie choices are constantly growing so I hope you continue to enjoy them well into the future :)

Thanks!
Mert

Betygsatt 5 av 5 stjärnor

Tasty without foul consequences.

Game changer. As is often divulged to me by my partner, I have been known to produce rather fetid smells as a result of my IBS. These meals have enabled me to go odour-free for the first time in years, and cultivate firm, painless stools. The meals taste superb as well!

9 november 2021
Omdöme utan inbjudan
Logotyp för Tastily

Svar från Tastily

Hey Richard,

I'm glad to hear the meals have helped out with your IBS and I hope you continue to enjoy the meals!

Thanks,
Mert

Betygsatt 2 av 5 stjärnor

Most of products are expired..

Most of products are expired... unacceptable

5 november 2021
Logotyp för Tastily

Svar från Tastily

Sorry to hear you’ve had a bad experience with the meals. We have processes in place where its not possible for expired meals to br sent out so we would be keen to understand more about your complaint. As your account name isn’t visible could you could please message hello@tastily.co.uk and one of our customer service team will do everything they can to help and rectify the issue. Thanks and have a great weekend

Betygsatt 4 av 5 stjärnor

Very good service, the downside is the portion size vs price

Shipping: excellent
customer service: very good
Convenience: very high,
Food taste: Good (for a pre-made meal)
Portion size: bad
Price: average (expensive for default portion side)

4 november 2021
Omdöme utan inbjudan
Logotyp för Tastily

Svar från Tastily

Hey Oswaldo,

Thanks so much for the 4 star review! I'm glad to hear you enjoyed the food and that our service is convenient and easy to use for you!

As for the portion size - as we grow we're constantly developing and changing things to keep improving as a service and really appreciate your feedback as it helps us define issues that we can look to iron out in the future in hopes of providing the best service for our customers!

Thanks!

Mert

Betygsatt 5 av 5 stjärnor

Tasty + Healthy!!

Been ordering some frozen/prepared meals from various companies - Tastily is the best so far! My husband & I are complete foodies and we know when a proper good meal comes around. It’s a pity some people who reviewed here have had poor experiences. I will definitely be ordering again: Excellent menu with nice variety (we don’t consume beef), warm customer service, easy to order, good safe packaging, HEALTHY + TASTY! Please keep this up Tastily! Tq

15 oktober 2021
Omdöme utan inbjudan
Logotyp för Tastily

Svar från Tastily

Hey!

As a company full of foodies, we know how much it means to us when we have a good meal, so we're really glad to hear that you've had that experience with Tastily.

I hope you're enjoying the new meals on the menu and glad that you've enjoyed the service overall so far.

Thanks
Mert

Betygsatt 5 av 5 stjärnor

Good food

Good food, quick and easy. Everything is perfect.

12 oktober 2021
Logotyp för Tastily

Svar från Tastily

Hey!

Thanks so much for your kind words, it really means a lot :)

I hope you continue to enjoy our meals and stay with us as we grow, hopefully we can be better than perfect. That's the aim!

Thanks,
Mert

Betygsatt 5 av 5 stjärnor

Excellent flexible service and fast…

Excellent flexible service and fast delivery to accommodate our last minute needs. Well balanced meals and my 16 year old totally enjoyed them. Will definitely order again!

11 oktober 2021
Omdöme utan inbjudan
Logotyp för Tastily

Svar från Tastily

Hey Tanya,

So happy to hear that the service is working out for you and your 16 year old, having good food at short notice isn't always as easy as it needs to be and I'm glad we're helping out where we can!

Thanks,
Mert

Betygsatt 5 av 5 stjärnor

Great

Great, tasty food and really great customer service! Would definitely recommend!

8 oktober 2021
Omdöme utan inbjudan
Logotyp för Tastily

Svar från Tastily

Hey Sanaya,

It's great to hear you enjoyed the food and that our customer service was up to scratch! We're always aiming to provide the best service for our customers so your feedback is greatly appreciated.

Thanks,
Mert

Betygsatt 5 av 5 stjärnor

Your new nutritionally balanced fridge staple!

Erm hello, this food is awesome!

I have tried many prepared food companies and this one I ordered rather expecting food jammed with carbs to fill the plate, hardly any veg like all the others. It was quite the contrary! These are my first thoughts:

Big regular portion 370g (I divide into 2)
Good balance of veg meat and carbs
Taste delicious
Nutrition values easy to process
Would buy again in a heartbeat!

I had bariatric surgery 9 months ago so it’s really important I have access to a balanced meal as cooking can be a chore for one. I was getting lazy and opting for easier low nutrition foods when I was busy and couldn’t cook. Now I have a go to fridge staple I can rely on to keep me full but nutritiously balanced.

So glad I took the plunge. I will be ordering again soon. Thanks Tastily!

7 oktober 2021
Omdöme utan inbjudan
Logotyp för Tastily

Svar från Tastily

Hi Hayley,

Thanks so much for your kind words on Tastily, I'll be sure to let the kitchen know! I hope you recovered well from the surgery and it's really great to hear that the meals helped you maintain good nutrition throughout the process, which I'm sure wasn't an easy one by any means.

Thanks again!
Mert

Betygsatt 1 av 5 stjärnor

Really poor experience.

Really poor experience.

First order arrived fine with no problems.

One week later, our 2nd order sent the wrong meals, I exchanged emails with Will, he refunded the mistake and committed to sending the right order.

Sadly the replacement order was not the correct number of meals, I paused my account and tried to get hold of Will with no reply.

I cancelled my subscription on Wednesday and another box was billed and arrived in Saturday after cancellation? Most of the food now not with a shelf life that will last for the available days to eat them. The meals are now in the bin.

I have chased Will for a resolution and been repeatedly ignored.

Avoid this service unless you want the wrong meals and issue upon issues with delivery!

6 oktober 2021
Logotyp för Tastily

Svar från Tastily

Hi Carl, we are incredibly sorry about your experience and the issues faced. I have got back to you by email explaining how this happened through a mix up our end with communications and accidental use of personal email rather than the customer service account. I hope we can rectify the situation for you, a refund has already been processed.

Apologies again.

Betygsatt 5 av 5 stjärnor

Amazing quality product and the service…

Amazing quality product and the service has been phenomenal. I've tried many other boxes and this is by far my favourite for ready made food

5 oktober 2021
Omdöme utan inbjudan
Logotyp för Tastily

Svar från Tastily

Hi Nathan,

Thanks so much for leaving a review and for your really nice comments!

Thanks,
Mert

Betygsatt 4 av 5 stjärnor

The website is user friendly

The website is user friendly, with a good selection of recipes for different tastes.
The deliveries come on time and are packaged well although I would like to know that the food trays are recyclable as this isn’t marked anywhere.
The food is tasty but I’ve deducted a star as seems to be inconsistent. Some portions seem smaller and of a poorer quality for the same recipe one week to the next.
Am continuing with the subscription although hope to find the portion sizes do not decrease overall in time.

5 oktober 2021
Logotyp för Tastily

Svar från Tastily

Hi Faye,

I've sent you an email from the address 'hello@tastily.co.uk'. I would like to get some more information on which meals you had issues with if that's okay?

Other than that, it's great to hear you found our website easy to use and the food trays and cardboard sleeves are 100% recyclable!

Thanks,
Mert

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