I ordered mixed bags of sherbet bombs as a gift for my elderly mother. I got 4 bags of lemon lifesaver bombs??? I can buy them in my local supermarket!! I paid $40 including postage for that!!! My ord... Se mer
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Det här tycker kunderna
Easy to order from the Tastebuds website even though we are in the UK. Hamper was delivered in good time. Very happy with this part of the experience. Unfortunately the gift card was not included so... Se mer
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Ordered both the self care pamper hamper and the zilzie hamper. Both arrived on time and luxuriously packaged in 2 lovely boxes. Presentation was awsome. Goods were excellent. My daughter loved it. Co... Se mer
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Gorgeously presented box, great mix of products exactly as per order however the bacon bits packet was open, after I guess being popped by the weight of the glass alcohol bottle in transit. Two of... Se mer
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Företagsinformation
Om Tastebuds
Skrivet av företaget
Delivering Chocolate Smiles Australia Wide
Share some smiles with your loved ones by discovering our incredible range of a Chocolate Bouquets and edible Gift Hampers, crafted with a range of quality handpicked items.
Whether a loved one has a Birthday coming, celebrating an Anniversary, Housewarming, New Baby, or any Occasion, our wide range of edible gift hampers are designed to delight and surprise! Choose from our wide range of fine wines, gourmet foods, indulgent chocolates, beer and cider, whisky, our vegan, gluten free and organic items and many other exciting products, with free next day delivery Australia-wide.
At Tastebuds Australia we specialise in the art of gifting, which is why being innovative is at the heart of everything we do. From personalised gifts to creating your own custom hamper, we let you hand-pick your favourite items to add that an extra personal touch.
Make sure you ride the polar express to our Christmas Gifts section dedicated to helping you spread joy amongst your loved ones in new fun and exciting ways. Or if you’re looking to thank your employees and clients to show them their cherished, stop by our Corporate Gifting section!
Shop through our range of Christmas Gifts, Chocolate Bouquets, Gifts for Him, Gifts for Her, Gift Hampers and Corporate Gift boxes.
Take a look through our online store and discover new ways of gifting!
Kontaktuppgifter
28 Volt Circuit, 3175, Dandenong South, Australien
- 1300 733 968
- customerservice@tastebuds.com.au
- tastebuds.com.au
3,6
Medel
3 tn omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Poor quality - expensive
It was pretty underwhelming quality for an $80 gift. I will not be purchasing from here again. I was pleased there was an ice-pack in the box to keep the chocolates cool on a hot day but really wishing I had found the time to make the gift myself. What I got was not $80 value, even with time saving considered.
10 februari 2025
Svar från Tastebuds
Thank you for your feedback. We're sorry to hear that the hamper didn't meet your expectations, and we truly appreciate your insights. We strive to offer high-quality products, and we will take your comments into consideration to improve our offerings. If you’d like to discuss your experience further, please don’t hesitate to reach out. We value your input and hope to have the opportunity to serve you better in the future.
Didn't receive it on time and by the…
Didn't receive it on time and by the time I received it all we melted.
10 februari 2025
Svar från Tastebuds
We're sorry to hear that your order was delayed and arrived in poor condition. Could you please send us some images of the melted items? This will help us investigate the issue and provide a suitable resolution.
Availability and quality of goods…
Availability and quality of goods finally delivery of goods can't get much better
Well done
10 februari 2025
Svar från Tastebuds
Thank you for your wonderful feedback! We're delighted to hear that you were happy with the availability, quality, and delivery of our products.
We appreciate your support!
Svar från Tastebuds
Thank you for your review! We're happy to hear that the delivery was on time and the packaging met your expectations. We appreciate your feedback!
Good product and delivery on time
6 februari 2025
Svar från Tastebuds
Thank you for your feedback! We're glad to hear that you were satisfied with the product and the timely delivery. We appreciate your support!
Did like the Products .Delivery good…
Did like the Products .Delivery good Just Disappointing that wasn't the order I picked .
25 januari 2025
Svar från Tastebuds
Thank you for your feedback. We sincerely apologise for the mix-up with your order. We understand how disappointing this can be. Could you please share more details so we can look into this further and ensure the correct order is delivered to you? We appreciate your understanding and will work to resolve the issue.
Svar från Tastebuds
Thank you so much for your kind words! We're thrilled to hear that you were happy with our service, product, and communication. We appreciate your support!
Absolutely lovely product reqliable
Absolutely lovely product reqliqble, next day delivery, good product
23 januari 2025
Svar från Tastebuds
Thank you for your lovely feedback! We're so pleased to hear that you were happy with the product and our next-day delivery service.
We appreciate your support and look forward to serving you again!
Svar från Tastebuds
Thank you for your kind feedback! We're so glad to hear you had a great experience with us.
We appreciate your support and look forward to assisting you again in the future!
Quality product
Quality product, delivered very quickly and put big smile on her face.thankyou.
3 februari 2025
Svar från Tastebuds
Thank you for your kind words! We're delighted to hear that the gift was well received and brought a big smile to her face.
We appreciate your support and look forward to serving you again in the future!
I did have a problem with putting the…
I did have a problem with putting the postcode in as it wouldn’t respond to it, but you were helpful k& made it easy for me as I am older person.. but thank you soo much .. u delivered yesterday no issues at all will definitely go through u again…👍
4 februari 2025
Svar från Tastebuds
Thank you for your feedback! I'm so glad we could assist you, and I truly appreciate your understanding. It's wonderful to hear that your order was delivered without any issues. We look forward to serving you again in the future! 😊👍
Baby hampers
Tastebuds had a great range of baby hampers to chose from and the process to order was easy. Delivery was fast and the recipient was very happy!
3 februari 2025
Svar från Tastebuds
Thank you for your lovely feedback! We're so pleased to hear that you found the ordering process easy and that the baby hamper was well received. We appreciate your support and look forward to serving you again! 💙
This was actually a gift to all the…
This was actually a gift to all the hospital staff from myself. Having spent months and months there, this is a little thank you for all they did for me.
22 januari 2025
Svar från Tastebuds
That is such a thoughtful and generous gesture! We're honoured to have been part of your gift to the hospital staff. Wishing you all the best, and thank you for sharing your experience with us! 💙
Fantastic service & quality of product
21 januari 2025
Svar från Tastebuds
Thank you for your kind words! We're delighted to hear you were happy with our service and the quality of our product. We look forward to serving you again! 😊
Product has not arrived
18 januari 2025
Svar från Tastebuds
We sincerely apologise for the delay. Could you please provide your order number so we can investigate this for you?
We appreciate your patience and look forward to resolving this as soon as possible.
A good gift for a sympathy present for…
A good gift for a sympathy present for a male. Easy to select, order and pay. Arrived on the nominated day and the recipient was very pleased
20 januari 2025
Svar från Tastebuds
Thank you for your feedback! We're so glad to hear that the sympathy gift was well received and that the process was easy for you. We truly appreciate you choosing us for such an important occasion, and we're happy the recipient was pleased with the gift.
Failure to Deliver Item
My order was placed 2 months in advance as I would be overseas at the time I wanted it delivered on the 20 Jan 2025 for my MIL 80th birthday. On the 16th Jan, an email was received stating the item had been sent from Tastebuds to Star Track Express (STE). 21 Jan I emailed TB for an update on delivery to which they replied that they would contact STE for an update and let me know. 23 Jan I emailed TB again as i had not received a reply and item still had not been delivered. 27th Jan I received an email asking if I still needed assistance. I replied on the 28th asking for a full refund as the item still had not been delivered. Very disappointed that the item did not get delivered and for the time it took to resolve the matter.
12 november 2024
Svar från Tastebuds
We sincerely apologise for the delay and the inconvenience this has caused, especially for such a special occasion. We understand your frustration and disappointment, and we regret that the delivery did not meet your expectations.
As per your request, we will proceed with the refund. We appreciate your patience and will continue to work on improving our processes to prevent such issues in the future. Please let us know if there’s anything else we can do for you.
I have been sending Tastebuds hampers…
I have been sending Tastebuds hampers and chocolate arrangements to family and friends for many years. I would not hesitate to recommend them to anyone. The quality is always fantastic and the delivery service has never let me down. I plan on ordering with them for the foreseeable future. Keep up the good work. Regards and many thanks. Judy.
19 januari 2025
Svar från Tastebuds
Thank you so much for your kind words and continued support over the years! We're delighted to hear that you’ve had such positive experiences with Tastebuds hampers and chocolate arrangements. Your feedback means a lot to us, and we’ll continue working hard to maintain the quality and service you’ve come to expect.
We look forward to serving you for many more occasions in the future.
Not happy with delivery.
I paid for next day delivery and when ordering the delivery date was indicated as 1 Feb 2025 however a check of the tracking information subsequently indicated that the item was not being delivered until 3 Feb.
Not happy!
1 februari 2025
Svar från Tastebuds
We sincerely apologise for the delay in your delivery. We understand how frustrating this must be, especially after selecting next-day delivery. Unfortunately, once dispatched, delivery times can be impacted by the courier’s schedule.
We truly appreciate your patience, and if there’s anything we can do to assist further, please let us know.
Did not receive an order confirmation…
Did not receive an order confirmation or tracking number, followed up with a call to request but it is still not come through so I have no actual confirmation that the order has been delivered despite being charged and then receiving a follow up email requesting feedback on the service
30 januari 2025
Svar från Tastebuds
Thank you for reaching out. I’m sorry to hear that you haven’t received your order confirmation or tracking details.
I’ll look into this for you and provide an update as soon as possible. In the meantime, could you kindly share your order number or the email address used to place the order? This will help us locate the details quickly.
We appreciate your patience and will get back to you shortly.
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