Taskrabbit Delivery (formally Dolly) Omdömen 

Amazing service, guy was very kind and did the job well, he dropped some of my boxes but otherwise everything was fine!

The delivery was correct and on time.

I am submitting feedback regarding a highly frustrating, stressful, and unprofessional experience with a moving Tasker team. To clarify and be entirely fair, I was responsible for packing my own belongings, and the Taskers were only hired to load and transport the items. However, their execution, handling, and total lack of organization were completely unacceptable for the $600 rate I paid. It felt as though they were moving heavy palette boxes for a factory or a warehouse, rather than handling a client's personal belongings.
Initially, the lead mover was just nonchalant, so I assumed it was his personality. Because they arrived in a very large truck and I was still finishing up smaller items, I asked if they could load the large furniture first. The lead mover pushed back on taking the larger items first, claiming they had a "process" and needed to take the smaller boxes instead. Unfortunately, his "process" resulted in complete chaos. My anxiety grew when I saw how recklessly things were crammed into the elevator (can provide a photo). When they opened the truck at the storage unit (can provide a photo), I was extremely upset. They had not utilized any basic loading logic, and they immediately tried to shove boxes into the unit before unloading the heavy furniture.
The execution of this move showed a complete lack of professionalism and standard moving protocols. It quickly became clear that the helper had absolutely no moving experience, and while he showed effort and kindness, he simply did not know what he was doing, which left the lead mover doing most of the heavy lifting alone. Because he was working by himself, the lead mover insisted on moving my heavy sofa and TV entirely alone. Instead of guiding his helper or placing my furniture onto a dolly, he was setting my items directly onto the dirty ground on their sides and backs. When I asked how the sofa should be stored, they claimed flipping it completely on its side and end was the best way (can provide photos).
When I finally spoke up and asked the lead mover to please use caution and get help, his reaction was completely out of line. He became defensive, scrunched up his face, and combatively stated, "Why do I have to get help if I can carry it myself? I didn't break anything." The entire point of paying for a professional service is to use caution so that things do not get broken in the first place. Defending careless handling by saying nothing has broken yet is entirely unprofessional.
While the items were physically moved, the quality of service fell drastically below TaskRabbit’s professional standards. I paid a premium rate for a skilled, two-man moving team. Instead, I received one completely untrained helper and one combative lead mover who treated my personal property like warehouse freight and refused to use standard safety protocols. Because of this severe lack of quality and professionalism, I am formally requesting a partial refund for this task. Thank you, and I look forward to your response regarding this matter.

I am willing provide pictures as well.

Excellent Mover - Arrived at time and did a great job of loading and unloading Items. Will hire again and recommend to everyone.

The men who moved my couch were exemplary in every way. They were intelligent and resourceful. They were strong. They were polite and friendly and on time. The transaction was perfect and a reminder that there are good men in the world.

He wasn’t professional and reminded me he wasn’t getting paid enough. I had to help him and he refused to do all of the tasks. He brought his entire family with him and felt it wasn’t worth his time. I made a mistake and put 20 flat boxes. I was just estimating at the time. I ended up having 6 full boxes. He didn’t want to pick those up. And coincidentally didn’t want to pull out his dolly. So it wasn’t a pleasant experience. I actually had to call a friend to help with the rest. The request for a tip was laughable.

Worse ever unprofessional and not helpful at all. Had to return the item because they broke it and do not know if my money will be returned or not yet.

Fast & thorough. I would Definitely recommend.

Able to change the appt w/o too much trouble.
People were prompt, polite, and very competent. Would use again.

Our movers were great! Arrived on time, moved everything with care. Very polite and friendly.

The movers were fantastic. They worked extremely hard and even worked in the rain. They were efficient, kind, and very hard working. They showed up when they said they would and worked until the job was done.

Those guys were lifesavers. Will highly recommend this service to everyone

Intelligent, personable, kind person.

The people doing the work. Oscar and Anderson were first rate, on time, efficient, and Professional.

Good service, prompt and freindly

He was here on time and did a fabulous job by unboxing for me

Andi and son were great
professional,respectful and very efficient with delivery and set up

Notifications were timely and accurate!
Driver was extremely polite!!
Very respectful of materials.

Well first of all the appliance bought was dropped in my yard which dented the draw of stove which was concealed by the plastic that was on it. Then I asked about why the top of control panel why was it lifting up was told it was suppose to be like that for cleaning. It wasn't like that when I bought it. Had to go to store and get another drawer since this one was messed up. I was really upset. You need to have more than one person to deliver. The delivery person looked like it was his daughter which she couldn't help him very well at all. I have complained to store.