Taskrabbit Delivery (formally Dolly) Omdömen 

4 712
•
TrustScore 4 av 5

4,0

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The taskers reached out the morning of my move and confirmed the exact time to arrive. They arrived right on time and quickly got to work. I have 4 flights of stairs and had plenty of heavy dressers,... Se mer

Betygsatt 2 av 5 stjärnor

It took two requests and a phone call to customer service to actually get my task broadcast. That put me 16 hours behind schedule. The first thing the helper did upon arriving was to get out of his tr... Se mer

Företaget har svarat

Betygsatt 3 av 5 stjärnor

The crew could not have been nicer. They were prompt and professional. However, it is obvious they are not seasoned movers. Several items were so damaged from removing them from the apartment building... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

They did an outstanding job removing out Tread. They arrived on time, communicated clearly from start to finish, and handled the equipment and my home with real care — including getting it up to the... Se mer

Företagsinformation

  1. Leveranstjänst
  2. också i
  3. Flyttfirma
  4. Leveransservice

Om Taskrabbit Delivery (formally Dolly)

Skrivet av företaget

Taskrabbit Delivery (formerly Dolly) re-imagined big-and-bulky moving and logistics services to major retailers and consumers alike. With nationwide operations and millions of moves and deliveries completed, the platform accommodates specialized hauling and specific delivery types—including Room of Choice delivery for retail partners, final-mile store fulfillment, small business inventory transfers, and transport for oversized retail purchases.

How it works:

  1. Choose a service: Tell us when, where, and what you need help with—from just muscle to full moves and delivery.
  2. Get an upfront price: Skip the surprises and hidden fees. Feel confident knowing exactly what you're paying!
  3. Sit back & relax! Chat with your Helper and know exactly where your task is with real-time tracking.

For more information on Taskrabbit Delivery, or to book your next big-and-bulky move alongside your everyday household projects, visit www.taskrabbit.com/delivery or download the Taskrabbit and Taskrabbit Delivery app on iOS or book directly without download over the web app at book-delivery.taskrabbit.com.


Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

5 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,0

Alla omdömen

(4 712)

2 318 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great Service

The gentlemen that assisted me were fantastic. They were efficient and kind and took great care of my items.

23 oktober 2026
Betygsatt 4 av 5 stjärnor

The team came in and disputed the…

The team came in and disputed the number of flights.
They declined assisting in taking down two small items “not in the contract”.
Brought in the couch and asked for a tip.
I told them I want to put it in the app but they never sent the link.

25 oktober 2026
Betygsatt 5 av 5 stjärnor

Careful and Considerate

Careful, considerate movers. Pleasant to work with. They went above and beyond to move things where I wanted. Well done!

25 oktober 2026
Betygsatt 3 av 5 stjärnor

Make it more clear how to determine if you should choose studio or 2bedroom, is it based off the apt you move from or the one you move into?

I moved from a 473 sqft studio to a 2 bedroom, and so I picked the studio moving option on task rabbit/dolly since my belongings currently fit in a studio. I had a modular couch, a queen bed, a dining table, lightweight rolling desk, and then stuff from a walk in closet and 2 hallway closets and a kitchen (which I had packed it all up into boxes ready to to, various sizes, some really small and some larger. Oh also, i had taken photos of the apt interior before i packed it up and shared it on dolly/taskrabbit to be shared with the movers. As soon as the movers came in, he looked around and told me it was too much stuff. And that it wouldn’t all fit in their cargo van. I specifically picked the “truck” option to save money even though it said it will take longer with multiple trips which I was fine with. I told the movers all this, and he argued with me saying i need to contact dolly qnd change it to a 2 bedroom which I refused to do because i chose studio because i currently live in a studio and have a normal amount of stuff for a studio, and not for a 2 bedroom. My partner is planning on moving his things in separetly from his one bedroom apt to the 2bed apt. I also told him I had posted photos which he said he didn’t see and I showed him how all the stuff I had nicely fit in my studio, and I was really frustrated that i was being argued about this, and then was asked if i would agree to pay $100 extra. I agreed because i was planning to tip $100 anyway for good service, but at that point I needed my stuff moved and didn’t want to argue more so i agreed. But i gave the $100 not because of a tip for good service. Also, because mine took longer (2 trips) they asked after thr first trip if they could do another task and come back to finish mine, which I agreed to even though I didn’t have to. I was thinking it would be just 2-3 hours max and it ended up being 5.5 hours when they came back, they left around 12pm and didn’t come back till 5:30pm. Overall they were fine and moved everything in, but it was a frustrating experience honestly, would not recommend.

25 oktober 2026
Betygsatt 1 av 5 stjärnor

Absolutely abhorrent service

Absolutely abhorrent service. I never received my package delivery, and Task Rabbit marked it complete anyway even though they knew it was not delivered. I called the store that my task rabbit was supposed to pick up my package from, and they said the item had not arrived yet. Rather than delaying the arrival date, the task rabbit marked it as “delivered” and solicited a gratuity for the service! When I called task rabbit support they corroborated this story and said there was nothing they could do once it had been marked delivered. TL;DR Task Rabbit knowingly lied to me about completing the delivery and refused to do anything about it.

22 oktober 2026
Betygsatt 4 av 5 stjärnor

Prompt task fulfillment

Was able to get my task fulfilled within the same day. There was some clarity that needed to be established but calling customer service twice resolved that. Reaching a customer service agent occurred within minutes. People involved in the delivery service were prompt,pleasant and easy to communicate with.

24 oktober 2026
Betygsatt 5 av 5 stjärnor

The desk was very heavy

The desk was very heavy. Brought up to the 2nd floor. Removed the doors and the steel on the bottom of the desk, otherwise it would not fit through the door way. It was team work throughout the difficulty. They were professionals and I was very very satisfied.

24 oktober 2026
Betygsatt 5 av 5 stjärnor

They did an outstanding job removing…

They did an outstanding job removing out Tread. They arrived on time, communicated clearly from start to finish, and handled the equipment and my home with real care — including getting it up to the second floor without a scratch on anything.
Both of them were friendly, courteous, and extremely professional throughout. They took the time to make sure the Tread was properly removed, answered all of my questions, and cleaned up the packaging and work area completely.
I would not hesitate to hire them again and recommend him without reservation. Five stars.

25 oktober 2026
Betygsatt 1 av 5 stjärnor

It was

I was very disappointed!!’ They scratched the wall. Did not protect the couch and got it dirty. Never using you again

24 oktober 2026
Logotyp för Taskrabbit Delivery (formally Dolly)

Svar från Taskrabbit Delivery (formally Dolly)

Hi,

We’re so sorry for this experience, your thoughts are extremely valuable to us as we continue to develop and improve our product. We'll be sure to pass on your feedback to our Product Team. If you need any assistance, please contact our team by navigating to help.tr.co and clicking "Contact Us".

Betygsatt 1 av 5 stjärnor

Repeated Delivery Delays and Premature Tip Requests

For a delivery service, the most important thing to me is ensuring that the product arrives on time. Unfortunately, my delivery was rescheduled multiple times. What made the experience even more frustrating was that I kept receiving text messages asking for tips before I had even received my order. I find this ridiculous. Why should customers be asked to tip before the service has even been completed? The focus should be on providing reliable, timely delivery rather than repeatedly requesting tips.

20 oktober 2026
Logotyp för Taskrabbit Delivery (formally Dolly)

Svar från Taskrabbit Delivery (formally Dolly)

Hi Jessica, 

We’re so sorry for this experience, your thoughts are extremely valuable to us as we continue to develop and improve our product. We'll be sure to pass on your feedback to our Product Team. If you need any assistance, please contact our team by navigating to help.tr.co and clicking "Contact Us".

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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