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Tap-Spares Omdömen 

161
•
TrustScore 4.5 av 5

4,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

A very helpful lady talked me through how to order items from your website as there were numerous similar taps displayed. All items arrived on time as stated.

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I ordered a part that was very urgent on a Friday morning. I emailed the late afternoon on the day before when they were closed with photographs and details of the part in an attempt to confirm pa... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

This purchase was strictly fuctional. The original spout was wearing and leaking thru worn gaskets, so I'd bought a replacement in January 2025. I decided that now, in July 2026, to fit that 'new' one... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

This was the first time that I have interaction with the Abode kitchen tap company. I am pleased to say the experience was great. They were kind, respectful and most importantly of all efficient. I... Se mer

Företaget har svarat

Företagsinformation

  1. Butik med kökstillbehör
  2. också i
  3. Gör-det-självbutik
  4. Heminredningsbutik
  5. Köksrenovering
  6. Leverantör av reservdelar för vitvaror och hushållsapparater

Skrivet av företaget

Tap‑Spares.com is a UK-based specialist supplier of replacement parts, spare components and aftercare support for kitchen taps and boiling water tap systems. We help homeowners, installers, retailers and trade professionals maintain, repair and extend the life of their products with genuine replacement parts and expert technical guidance. We supply a wide range of genuine spare parts, including cartridges, hoses, valves, handles, aerators, spray heads, filters and boiling water tap components. Whether you're carrying out routine maintenance, resolving a fault or replacing a worn part, our aim is to make finding the right solution as simple as possible. As the original supplier of many of the products we support, we provide genuine replacement parts manufactured to the same specification as those fitted in the original tap. Combined with expert product knowledge and responsive customer service, we help customers identify the right part quickly and keep their products performing as intended. At Tap‑Spares.com, we believe repairing products where possible is often a practical and cost-effective alternative to full replacement. Customer feedback plays an important role in helping us continually improve our service, product information and technical support, ensuring we can provide the assistance customers need to keep their kitchen products performing at their best.

Our promise to you

Skrivet av företaget

Helping you find the right part
Fast delivery, genuine parts and friendly support to help you get your kitchen tap back up and running.

Genuine Spare Parts Guaranteed

Parts you can trust

We supply genuine replacement parts designed to fit compatible products correctly. If you're unsure which part you need, our friendly and experienced team is here to help you find the right solution. Use our parts finder at www.tap-spares.com and if you cant find your part just email us a photo of your tap and or the part needed using our simple contact form.

Kontaktuppgifter

Don't Replace It. Repair It.

Find genuine replacement parts for kitchen taps and boiling water taps

4,6

Utmärkt

TrustScore 4.5 av 5

161 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(161)

87 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

This purchase was strictly fuctional

This purchase was strictly fuctional. The original spout was wearing and leaking thru worn gaskets, so I'd bought a replacement in January 2025. I decided that now, in July 2026, to fit that 'new' one. To do so, I ordered two more taps as spares/cover although I really doubt I'll ever use them

23 september 2026
Logotyp för Tap-Spares

Svar från Tap-Spares

Hi Ron,

Thank you for taking the time to leave a review. It's great to hear that you've chosen to keep a few spares on hand for added peace of mind.We really appreciate your support and feedback.

Betygsatt 5 av 5 stjärnor

5 stars all round

5 stars all round, helpful and easy to use website Spares arrived quickly, Well done !🙂

25 september 2026
Logotyp för Tap-Spares

Svar från Tap-Spares

Hi,

Thank you for the great review!

Betygsatt 5 av 5 stjärnor

A very helpful lady talked me through…

A very helpful lady talked me through how to order items from your website as there were numerous similar taps displayed. All items arrived on time as stated.

23 september 2026
Logotyp för Tap-Spares

Svar från Tap-Spares

Hi Michael,

Thank you for taking the time to leave a great review!

Betygsatt 4 av 5 stjärnor

Good source of tap spares

Tap Spares are a reliable source of ... tap spares.
I have always found them very helpful and ready to answer queries.
They are able to supply spares I have difficulty sourcing elsewhere.
Why only 4 stars?
When I used them a year or two ago for a replacement ceramic disc capsule for my kitchen tap there was no indication on the ordering site that my particular tap uses a 'hot' capsule on the cold side and vice versa, resulting in the need to return my order and suffer a delay. Fair enough. At least they refunded my postage without argument.
BUT when the other capsule failed recently I found that there had still been no warning added to the website despite my pointing this out. This time I wasn't caught out, but only because of experience.
They need to act on feedback.
However I do strongly recommend them.

23 september 2026
Logotyp för Tap-Spares

Svar från Tap-Spares

Hi Richard,

Thank you for your continued support and recommendation. We're delighted to hear that you've found us helpful and have been able to source parts that were difficult to find elsewhere.

We do apologise that there was no clearer indication that your tap required the opposite hot and cold discs, particularly after you had previously brought this to our attention. We appreciate your feedback and are sorry that this issue was not addressed sooner.

Improving the clarity of our product information is something we are actively reviewing, and following your comments, we are looking at ways to make this information visible on our website. Thank you for taking the time to share your experience and help us improve our service. We truly appreciate your feedback and your continued recommendation of Tap Spares.

Betygsatt 5 av 5 stjärnor

Lots of spares

Lots of spares, easily findable. Quick turnaround.

23 september 2026
Logotyp för Tap-Spares

Svar från Tap-Spares

Hi James,

Thank you for taking the time to leave us a great review!

Betygsatt 5 av 5 stjärnor

Excellent company

Dealt with very knowledgeable helpful people

23 september 2026
Logotyp för Tap-Spares

Svar från Tap-Spares

Hi Patricia,

Thank you for the great review!

Betygsatt 1 av 5 stjärnor

Parts didn’t fit despite sending…

Parts didn’t fit despite sending photographs of current valves

23 september 2026
Logotyp för Tap-Spares

Svar från Tap-Spares

Hi Hilary,

We are very sorry to hear that the parts supplied didn't fit, especially after you had taken the time to send photographs of your existing valves to help identify the correct replacements.

Since receiving your feedback, we contacted you directly to try and resolve the issue and provide further assistance. However, we understand that by this point you had already replaced the tap with an alternative.

We are sorry that the incorrect parts were supplied and for the inconvenience and frustration this caused. While we always strive to identify and provide the correct parts, we're disappointed that we were unable to resolve this matter for you before a replacement was required.

Thank you for bringing this to our attention. We appreciate your feedback and are sorry that your experience didn't meet the standards we aim to deliver. Your comments have been noted and will help us improve our service going forward.

Thank you
The Abode Team

Betygsatt 1 av 5 stjärnor

Poor

Took 3 attempts to actually send correct parts in the order. Which massively delayed the job!

23 september 2026
Logotyp för Tap-Spares

Svar från Tap-Spares

Hi Antony,

We’re very sorry to hear that you’ve had this experience with your recent order, T000001148 (placed through tap-spares.com).

We tried calling you this morning to discuss the issue and would welcome the opportunity to speak with you further to find a resolution.

Please call us on 01226 283434 (Option 2) at your convenience.

Thank you.

Betygsatt 4 av 5 stjärnor

Quick delivery

Quick delivery, good product and easy to install.

23 september 2026
Logotyp för Tap-Spares

Svar från Tap-Spares

Hi William,

Thank you for the great review!

Betygsatt 5 av 5 stjärnor

Helpful staff

Helpful staff, enabling simple order process and prompt delivery. Thanks.

23 september 2026
Logotyp för Tap-Spares

Svar från Tap-Spares

Hi Jack,

Thank you for the brilliant review!

Betygsatt 3 av 5 stjärnor

Should not need to be purchasing £34…

Should not need to be purchasing £34 cartridges - my shower unit has been in 3x longer without hassle.
Tap was expensive to start with and have now had two cartridges - 1 for hot and one for cold/filtered, plus 2 lots of Spout Sealing Kits, one initially under g’tee.

23 september 2026
Logotyp för Tap-Spares

Svar från Tap-Spares

Hi Stuart,

We apologise for the inconvenience caused. We can only see one order under your name on Tap-spares.com, so we're unable to verify the additional cartridge purchases you've mentioned. If you'd like to discuss this further or provide any additional order details, please give us a call on 01226283434 and we'll be happy to look into this for you.

Betygsatt 1 av 5 stjärnor

Delivered to the wrong address

Delivered to the wrong address, in spite of being in at the appointed delivery time.

23 september 2026
Logotyp för Tap-Spares

Svar från Tap-Spares

Hi Will,

We apologise for the inconvenience caused. Unfortunately, this was outside of our control as the delivery was handled by DPD. We understand the parcel was delivered to the wrong address despite someone being available at the property during the scheduled delivery time. We are so sorry for the frustration this has caused.

Betygsatt 5 av 5 stjärnor

Perfect replacement tap spout.

Pleased to find a replacement spout for my Howdens tap. 7 days order to delivery. Spout including sealing O rings fitted perfectly. No leaks, no wobble!

17 augusti 2026
Logotyp för Tap-Spares

Svar från Tap-Spares

Hi Colin,

Thank you for the great review!

Betygsatt 5 av 5 stjärnor

This was the first time that I have…The Abode company

This was the first time that I have interaction with the Abode kitchen tap company. I am pleased to say the experience was great. They were kind, respectful and most importantly of all efficient.
I received my replacement valves within two days. The delivery driver left my goods in a safe.

21 september 2026
Logotyp för Tap-Spares

Svar från Tap-Spares

Hi Lynne,

Thank you for your wonderful feedback! We're delighted your first experience with us was such a positive one. It's great to hear our team could help quickly and efficiently, and that your replacement valves arrived safely. We really appreciate your support!

Betygsatt 5 av 5 stjärnor

I ordered a part that was very urgent…

I ordered a part that was very urgent on a Friday morning. I emailed the late afternoon on the day before when they were closed with photographs and details of the part in an attempt to confirm part and availability.

I phoned twice on Friday and spoke to two Yorkshire accented ladies, who were really lovely and understanding. I was unable to use my kitchen sink until I had the part.

I received the correct part on Sunday, amazing service, thank you so much!

25 september 2026
Omdöme utan inbjudan
Logotyp för Tap-Spares

Svar från Tap-Spares

Hi Richard,

Thank you so much for taking the time to leave such a wonderful review! We're delighted to hear that our team were able to help with your urgent request and that the correct part arrived so quickly. We understand how inconvenient it must have been to be without your kitchen sink, so we're especially pleased we could get everything sorted for you as promptly as possible. If we can help with anything in the future, please don't hesitate to get in touch.

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