It's a horrible experience. Their link had popped up in another side and I wasn't paying attention because I thought that I was donating money to my friends Dog's rescue service. Now I am stuck with a... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Good ideal, really poor execution. Most things in life you usually end up needing support, or repair, I understand that. Your car, your house, computer, software, it happens. What is not acceptable i... Se mer
Avoid this company like the plague. Thee worst experience of any company I have ever had to deal with. Terrible service, terrible customer service, seriously they must be trained to be so incompetent,... Se mer
Using this on a Mac, the application is called Callbar yet open a window with title Talkdesk.. It would be good to agree on one name and update the whole interface. No way to select a specific headse... Se mer
Företagsinformation
Skrivet av företaget
Talkdesk® is a global customer experience leader for customer-obsessed companies. Our contact center solution provides a better way for businesses and customers to engage with one another. Our speed of innovation and global footprint reflect our commitment to ensure businesses everywhere can deliver better customer experiences through any channel, resulting in higher customer satisfaction, cost savings and profitability. Talkdesk CX Cloud™ is an end-to-end customer experience solution that combines enterprise scale with consumer simplicity. Over 1,800 innovative companies around the world, including IBM, Acxiom, Trivago, and Fujitsu partner with Talkdesk to deliver a better way to great customer experience. Learn more and request a demo at www.talkdesk.com.
Kontaktuppgifter
535 Mission Street, 12th floor, 94105, San Francisco, USA
- marketing@talkdesk.com
- talkdesk.com
1,5
Mycket dålig
871 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great tool
Great tool
I'm available everywhere. My customers cannot identify if I'm working from the office or from home
1 augusti 2020
Omdöme utan inbjudan
Great product
We’ve been using Talkdesk for about 5 years now. It has a been a vital part of our business as we’ve transitioned to remote work and began utilizing Autoreach. New features and reporting recently have made ease of use even greater. Looking forward to what’s to come in the future.
1 augusti 2020
Omdöme utan inbjudan
very good product
Interesting, since it has can have 24/7 service, quick configurations, detailed analysis of each call, can have global solutions, wide configurations fast and simple. You can record flames instantly.
1 augusti 2020
Omdöme utan inbjudan
I have used Talkdesk for the past year…
I have used Talkdesk for the past year and I really like it. I really like the fact that all of ours calls are recorded. I can go back and listen to verify what was actually said to a customer or a vendor. It also seems to stand up pretty good when we have bad weather. I was a little concerned about working from home and how the talk desk would be affected when we have inclement weather. I have had some issues, but not very many.
31 juli 2020
Omdöme utan inbjudan
Talkdesk has great features to manage…
Talkdesk has great features to manage agent profiles for different queues as well as comprehensive reporting features that provide any details needed that can be scheduled to be sent via email. - Timothy Reyna
31 juli 2020
Omdöme utan inbjudan
Review Talkdesk
It is a really good application because it is faster and easier than the old ones, I could recommend this service to everyone
31 juli 2020
Omdöme utan inbjudan
The perfect school
A very easy school to understand I have felt very comfortable and the teachers are for you all year long
31 juli 2020
Omdöme utan inbjudan
talk desk helped me make calls to help…
talk desk helped me make calls to help pros know about the house call pro app and it changed their lives ..
31 juli 2020
Omdöme utan inbjudan
Efficient, Effective, and Easy
First and foremost, the ease of use is unmatched. It was a breeze to setup and onboard new agents. The learning curve was minimal and cause little to no disruption in our daily operations.
I would highly recommend this tool for anybody looking at a enterprise cloud contact center solution.
31 juli 2020
Omdöme utan inbjudan
Awesome Peoduct
It has been an impressive product has helped me a lot day by day, trying some different ones has been the most efficient
31 juli 2020
Omdöme utan inbjudan
Great solution for teleworking
Great solution for teleworking, especially remotely.
31 juli 2020
Omdöme utan inbjudan
Excellent product, easy to configure
I implemented TalkDesk for one of my enterprise-level customers. TalkDesk was very intuitive and easy to set up and configure. When I had questions, I contacted TalkDesk Support and received very prompt, helpful answers. The rep provided me with a test phone number I could use to test functionality. This was helpful to me as I configured TalkDesk to meet the customer's requirements.
31 juli 2020
Omdöme utan inbjudan
Reporting and other areas need some…
Reporting and other areas need some work.
31 juli 2020
Omdöme utan inbjudan
TalkDesk is above the rest!
TalkDesk has been reliable and above the rest. The ease of use is the best. As long as you have an established internet connection, you can use TalkDesk anywhere!
31 juli 2020
Omdöme utan inbjudan
Excellent product support
Excellent product support. The features on the product are really good. A big plus is that Talkdesk integrates with ServiceNow
31 juli 2020
Omdöme utan inbjudan
TalkDesk has proven to be a great tool…
TalkDesk has proven to be a great tool for our Customer Relations Team. Had it not been for TalkDesk, our Advocates would not have had the ability to work from home as they did. Phone calls would not have been answered and it would have been detrimental to our business. I really like everything about TalkDesk. If there is a functionality that we need, that is currently not available, most of the time they are able to accommodate us and find a solution. I am very happy with their services.
31 juli 2020
Omdöme utan inbjudan
Good System
Overall it is a good system. Has a lot of features and capabilities to be flexible. This has been a good system for us since we had to start working at home more.
31 juli 2020
Omdöme utan inbjudan
User friendly and great reporting tool
TalkDesk is a great system to utilize and most importantly organize your calls and reporting.
The user friendly interface and easy to follow reporting details has been a great asset in evaluating my team's progress.
31 juli 2020
Omdöme utan inbjudan
Excellent tool
Excellent tool, this software facilitates me to accomplish tasks efficiently and with high quality. It is reliable for our team and is accessible from anywhere.
31 juli 2020
Omdöme utan inbjudan
Serves its purpose
TalkDesk is a pretty good tool but is nothing to brag about. It does its job. I am sure there are better alternatives, some of which don't have as many technical issues such as dropped calls or call timeouts due to software glitches.
The thing I like the most about TalkDesk is its minimalistic aspect via the use of its Callbar app. It makes it really easy to use and also being able to monitor all calls via the Dashboard is a great utility for helping manage department-wide call responsiveness.
31 juli 2020
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.