Run by bots. Almost impossible to get help with questions / issues from live agent. Problems not addressed. Employees hated it. Very difficult to cancel service. We are still getting billed more than... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Take command is leading the charge when it comes to ICHRA. They have been such a huge help for my family. Their approach gave us access to the right coverage for the whole family, tailored exactly to... Se mer
This is for Stephanie, a Customer Support specialist, and only for Stephanie. She rocks!! She is so informative about the health insurance plans, the overall application process, and was so quick and... Se mer
Företaget har svarat
I agree with one star reviews regarding the inability to talk to anyone about issues with the function of their website, and receiving chat messages over and over again that don't resolve the problems... Se mer
Företagsinformation
- Programvaruföretag
- också i
- Företagsadministration
- Företagsförsäkring
- Försäkringsbolag
- Sjukvårdsförsäkringsbolag
Skrivet av företaget
Take Command is a SaaS platform that helps companies reimburse employees for health insurance. Offering seamless administration for Individual Coverage HRAs (ICHRAs) and Qualified Small Employer HRAs (QSEHRAs), Take Command was the first end to end ICHRA solution on the market, the first to bring a viable partnership model to brokerage firms, the only HRA administrator invited to the White House when ICHRA was announced, the only company to offer in-house, personalized enrollment support for employees, and a founder of the HRA Council. With clients in all 50 states and clients ranging from 3 to 3,000 employees, Take Command has helped more than 5,000 companies take command of their health benefits. Take Command is proud to be named a best place to work by Modern Healthcare, Builtin, and Dallas Business Journal, and has won countless awards in the startup and innovation sectors.
Kontaktuppgifter
1410 E. Renner Road, Suite 250, 75082, Richardson, USA
- (214) 866-7757
- support@takecommandhealth.com
- takecommandhealth.com
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 33 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Support was so knowledgeable and…
Support was so knowledgeable and patient with me and helped me to understand each plan and how it worked before I made my final decision.I was very indecisive but I was not rushed and all of my questions were answered.
TakeCommand refuses to honor enrollment period
TakeCommand refused to honor the extended open enrollment period that they advertised on their website and their customer service staff refuse to acknowledge that they advertise this extended open enrollment period on their website. The staff are required to use faux-supportive language, but seem unable or unwilling to provide effective customer support.
This was my first time speaking with a…
This was my first time speaking with a support rep and I was just added as an administrator on the account. The rep did not quite seem to know the product very well.
Brittany was a great help and very…
Brittany was a great help and very knowledegable!
I am new to Take Command and looking…
I am new to Take Command and looking for healthcare. They helped me understand my selections and confirmed the answers to my questions. She was so Plesant and caring and the screen share mode made it so easy to communicate with her.
Thank you, Take Command!
Had some serious confusing issues and…
Had some serious confusing issues and the rep was very courteous and helpful!
I am impressed by each person I've…
I am impressed by each person I've spoken with at Take Command. They are thoughtful and have provided helpful resources.
The UI for my situation, existing coverage, was confusing which is why I needed to speak with someone because it wasn't clear what needed to be done to allow me to move forward. While on the phone with support we figured it out. A small UI highlight of some sort for required fields could have resolved the issue without the need for a call.
I was surprised to see lower rates on some provider pages. Do your due diligence and check provider sites before selecting a plan in Take Command as you might save some money and get the same plan available in Take Command.
Support Response
They contacted me when they said they would, was very helpful, detailed and friendly.
The represtative was very friendly
The represtative was very friendly. She was very knowledgable of the insurance and HSA accts. She was able to answer all my questions.
Great Customer Service
I received a call-back from customer service and the person was so nice!! She walked me through the re-enrollment process and answered all of my questions thoughtfully and patiently.
Super fast and helpful
The insurance specialist was extremely knowledgeable and friendly.
Ease of Use
Take Command provides in-depth explanations of healthcare options. Once a decision is made the process for the employer and employee to sign up/on board is easy.
Helpful and Informational Call
They were very patient with me and polite. Worked with me to pick the plan that will most meet my needs. I learned a lot about how to choose a plan that best fits me now. I had no idea what I was doing before the call. Was immensely helpful!
Great Customer Service
I reached out to an enrollment specialist who was so patient with me as we talked through which plans might fit my specific needs. She asked around to sort out a timing issue I was facing and gave me a great work-around, within the 20-minute call. I really appreciated her thoroughness and compassion during our call.
My company switched to an ICRA plan…
My company switched to an ICRA plan last year, and I have been very pleased with the change. The Take Command website makes it easy to shop for plans, and I love that I have so many options to pick from unlike the traditional plans we used to have. The Take Command team has been very helpful with any questions I have had.
Yesterday I had a call with them to confirm that the hospital closest to me is in fact in-network. They were able to quickly reach out to the hospital and confirm that thet are in network. Easy, quick, and helpful!
The team was knowledgeable
The team was knowledgeable, helpful, and nice. Though when searching for a plan online and then enrolling there was a deductible listed that was no on the Take Command site.
Amanda Roberts and Rayven Hawkins were…
Amanda Roberts and Rayven Hawkins were extremely helpful, knowledgeable, and patient. This was a very stressful and difficult decision and they both assisted me brilliantly. Thank you very much.
Good experience
The navigation to schedule an appointment was easy, and the Take Command site is user friendly
Super helpful staff!
Spoke to 2 Take Command staffers as I worked to set up my account and choose a plan. Both women were super helpful and reassuring. I waited on hold for quite a while but that was my preference vs getting a call back. Very satisfied with the result!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








