Run by bots. Almost impossible to get help with questions / issues from live agent. Problems not addressed. Employees hated it. Very difficult to cancel service. We are still getting billed more than... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Take command is leading the charge when it comes to ICHRA. They have been such a huge help for my family. Their approach gave us access to the right coverage for the whole family, tailored exactly to... Se mer
This is for Stephanie, a Customer Support specialist, and only for Stephanie. She rocks!! She is so informative about the health insurance plans, the overall application process, and was so quick and... Se mer
Företaget har svarat
I agree with one star reviews regarding the inability to talk to anyone about issues with the function of their website, and receiving chat messages over and over again that don't resolve the problems... Se mer
Företagsinformation
- Programvaruföretag
- också i
- Företagsadministration
- Företagsförsäkring
- Försäkringsbolag
- Sjukvårdsförsäkringsbolag
Skrivet av företaget
Take Command is a SaaS platform that helps companies reimburse employees for health insurance. Offering seamless administration for Individual Coverage HRAs (ICHRAs) and Qualified Small Employer HRAs (QSEHRAs), Take Command was the first end to end ICHRA solution on the market, the first to bring a viable partnership model to brokerage firms, the only HRA administrator invited to the White House when ICHRA was announced, the only company to offer in-house, personalized enrollment support for employees, and a founder of the HRA Council. With clients in all 50 states and clients ranging from 3 to 3,000 employees, Take Command has helped more than 5,000 companies take command of their health benefits. Take Command is proud to be named a best place to work by Modern Healthcare, Builtin, and Dallas Business Journal, and has won countless awards in the startup and innovation sectors.
Kontaktuppgifter
1410 E. Renner Road, Suite 250, 75082, Richardson, USA
- (214) 866-7757
- support@takecommandhealth.com
- takecommandhealth.com
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 33 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great customer service and great…
Great customer service and great attention to detail details
I didn't know that to expect
I didn't know that to expect, I was nervous about my insurance trying to find one that was right for me. When I got the phone call from my agent it was awesome it was fast and painless. I'm very happy with my choice. Thank you again
very helpful
very helpful, guided me through the process. as well as being patient with my situation
My experience was great because the Take Command Team was patient.…
My experience was great because the Take Command Team was patient and did not rush.
Thank you
Knowledgeable
Knowledgeable and helpful with getting all the choices sorted to find the best plan for me.
I thought I'd narrowed my selection
I thought I'd narrowed my selection, but in speaking with the enrollment specialist, I found there were options I was overlooking. She was able to help me find a plan that was better suited to my and my family's needs.
very easy to navigate once the rep…
very easy to navigate once the rep explained what i was looking at
very patient and helpful
very patient and helpful in choosing medical plan that best fit my needs.
Multiple issues
We've struggled with multiple issues using TakeCommand -- reimbursement reports with errors, cancelling our account early, not notifying a teammate that their health insurance had been cancelled, slow customer service, you name it. Would not recommend.
Some kinks to work out but fine overall
It's nice to have all the options listed for you, but pretty confusing on what to choose and how to search. None of my doctors are showing up together with my prescriptions also being covered in any of the searches. They had to open a research ticket to help me find one. Im glad they at least quick help, and I really appreciate that they're looking for me to make sure my needs will be covered without something costing $400/month out of pocket. Hopefully they also fix the error at the end that tries to make you put in your own credit card info, when it should just be going thru my employer.
Eased my concerns
This was a new experience for me. I was concerned with several questions during enrollment. They answered all my questions and put my mind at ease.
Very helpful and informative
We had a few questions regarding how everything works and the customer support team was very helpful and prompt with the responses. They were honest and upfront as well.
if i can give it 0 stars I would
if i can give it 0 stars I would! it's been two weeks and I am still stuck on a GRAYED out page that won't allow me to continue with my open enrollment. I have chatted with the reps, called support, and even got emails that they said have been fixed but i am still stuck on the same page!!! just getting a work around that no one can help or solve and I am running out of time and patience. They took days to reply to emails, and the reps that you chat online with takes 10-20 minutes for a simple response. such a horrible experience. I still need my coverage!!!
Take Command Can't Onboard Late-year Hires
Take Command is unable to handle onboarding mid year hires. I have employees who have ACA plans in place for over a month but Take Command still hasn't flagged their Participation as Enrolled in HRA. For one employee it's been over 60 days.
Customer service representative was…
Customer service representative was very nice, patient, and answered my questions. I would not hesitate to call again if needed.
I felt like I really mattered
I felt like I really mattered. The rep did not treat me like I was just another call in her busy day. She held my hand and took the time to help me.
Awesome customer service …
Agent Tori was very knowledgeable and patient
Great Customer Service and website
Customer service call that walks you thru the process of deciding on a plan and enrolling is outstanding. The rep was knowledgeable and gave me insight on what to look for to maximize my coverage at the best prices. Website is clear and understandable - easy to navigate
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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