Excellent holiday and very well organised
Kvalitet: 5
Värde för pengarna: 5
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Choices of location & hotel excellent. Travel made very simple just follow the itinerary.
Kvalitet: 5
Värde för pengarna: 5
Brilliant service. Very professional staff. Trains booked perfect. Hotels better than expected. Would use again
Kvalitet: 5
Värde för pengarna: 5
Simply brilliant
Kvalitet: 5
Värde för pengarna: 5
Thoughtful planning Great hotels Exciting recommendations
Kvalitet: 5
Värde för pengarna: 5
A great holiday with Zac who was a great escort. My only criticism would be a lack of information before the trip. As a first time customer I was worried that my friend and I would have to navigate strange cities to find our hotel from and back to the stations not realising that Zac would show us. I wasn’t informed that my train ticket from home to London was first class or that it included the return journey as the interrail pass seemed to allow far fewer journeys than I was taking. This ticket certainly is not easy to complete with the threat that completing it wrongly would invalidate journeys, needing Zac to show us what to do.
Kvalitet: 5
Värde för pengarna: 5
Good customer service
Kvalitet: 5
Värde för pengarna: 5
Well planned and organised rail trio.
Kvalitet: 5
Värde för pengarna: 5
Very well organised, excellent advice and good choice of hotels
Kvalitet: 5
Värde för pengarna: 5
It was a complicated itineracy which they sorted out well, even booking seats on a backup train in case we missed a tight connection
Kvalitet: 5
Värde för pengarna: 4
A truly exceptional experience- first class customer service, great value for money and a holiday that met the brief exactly. If you are looking for a really good travel agent, look no further than Tailor Made Rail - they really could not have been any better And a special thanks to Clara who organised it all - thank you so much
Kvalitet: 5
Värde för pengarna: 5
Took all the hassle of booking myself and worked out cheaper than I could do with better seats and accommodation. Obvious winner!
Kvalitet: 5
Värde för pengarna: 5
Great hotels- good quality, good locations. It might help to offer 1st class travel on some trains.
Kvalitet: 5
Värde för pengarna: 5
We've now enjoyed four superb holidays with Tailor Made Rail, and thoroughly recommend them.
Kvalitet: 5
Värde för pengarna: 5
For me, the product that Tailor Made Rail sells is their knowledge of what's available regarding rail lines and hotels and outings; and then working out what you as the customer want. In my case, that worked very well. We had a few discussions, and then an itinerary was made. They sent us the paperwork so we had a hard copy. All the details went smoothly. Thanks for a great trip.
Kvalitet: 5
Värde för pengarna: 5
Excellent organisation made our rail journey round Switzerland pleasurable and relaxing
Kvalitet: 5
Värde för pengarna: 5
Very well planned. Travel worked like clockwork, hotels were great. Superb sights and experiences
Kvalitet: 5
Värde för pengarna: 5
Pleased that the company were flexible in meeting our wishes which helped to make a great holiday. Good to know that they were there to help if experienced any difficulties. All hotels of good standard.
Kvalitet: 5
Värde för pengarna: 5
Great service, itinerary tailored to our needs, clear instructions, immediate help when one train was cancelled. Not the cheapest, but worth the expense; it's difficult to fault the product
Kvalitet: 5
Värde för pengarna: 4
A great holiday with a wonderful tour operator.
Kvalitet: 5
Värde för pengarna: 5