Logotyp för T-mex Express
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T-mex Express Omdömen 

270
•
TrustScore 4.5 av 5

4,7

Leverantör av bevattningsutrustning
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Excellent service, if they haven’t got something in stock they have called to let me know and it has been a very quick turnaround to get my parts which were required. Their communication is brilliant.... Se mer

Betygsatt 5 av 5 stjärnor

Had trouble using the website, so not a good start, at least they have a phone number which is a plus point, rang them and was dealt with by a very helpful young lady, the order then arrived next day.... Se mer

Betygsatt 5 av 5 stjärnor

All items delivered promptly, some items were sent directly from the warehouse, it would have been useful to be informed of this in advance, as when the first package was opened there appeared to be s... Se mer

Betygsatt 5 av 5 stjärnor

Morning. I ordered a 2 1/2 inch plug. Received 3 inch. Unable to call, telephone does not exist, e-mailed but no reply. Awaiting. I spoke to Marcus who explained situation of male and female si... Se mer

Företaget har svarat

Företagsinformation

  1. Leverantör av bevattningsutrustning
  2. Byggnadsmaterial
  3. Leverantör av slangar
  4. Rörleverantör
  5. Butik för VVS-artiklar
  6. Leverantör av utrustning för vattenreningsverk

Om T-mex Express

Skrivet av företaget

At T-mex Express, we are more than just a business; we are a family united by a common passion for engineering and a dedication to providing top of the range engineering & irrigation products. Founded with the goal of delivering quality products at great prices and with lightning-fast delivery times. T-mex is a proud family-owned and operated business. Our journey began with a shared dream to create a one-stop shop for engineering and irrigation products that are reliable, affordable, and readily accessible. Drawing upon our combined expertise in engineering and agriculture, we set out to offer you the best solutions available on the market. Our mission is simple yet profound: To empower individuals, and business by providing them with the essential tools and equipment they need for engineering & irrigation projects. We believe that access to high-quality products should not come at a premium, and we are committed to making these resources accessible to everyone.


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Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

270 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 33 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(270)

52 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer
Betygsatt 5 av 5 stjärnor

Excellent product

Excellent product. They had the widest range, so I got exactly what I needed. Reasonable price too. Prompt delivery, although I did have to pay for it...

7 juli 2025
Betygsatt 5 av 5 stjärnor

Met expectations every time

Have ordered a few times and so far everything has arrived as per order and promptly. Thank you.

9 juni 2025
Logotyp för T-mex Express

Svar från T-mex Express

Thanks for using us! We love returning customers!

Betygsatt 5 av 5 stjärnor

T-mex were very efficient

T-mex were very efficient. I ordered and they delivered quickly and when they sent a wrong product I emailed and they replaced in less than ,48hrs. I will use them again

9 juni 2025
Logotyp för T-mex Express

Svar från T-mex Express

Thanks Wayne! We love to hear positive feedback!

Betygsatt 5 av 5 stjärnor

The T Mex experience

Excellent range of products, easy to order on their website , simply choose , pay and receive very swiftly …

29 maj 2025
Logotyp för T-mex Express

Svar från T-mex Express

Great - Thank you!

Betygsatt 5 av 5 stjärnor

Fantastic service

Fantastic service, knowledgeable staff and swift delivery, I’ll definitely be using them again!!

5 juni 2025
Logotyp för T-mex Express

Svar från T-mex Express

Thank you for the feedback!

Betygsatt 4 av 5 stjärnor

Customer service did liase when the…

Customer service did liase when the order took longer than than normal. The manhole cover although it was OK for where it went it was not the one in the photo so didn't fit flat instead it's raised but as said it works fine because it's in a border not in a foot path and what it is is good quality.

6 maj 2025
Betygsatt 5 av 5 stjärnor

I placed what must be a very small…

I placed what must be a very small order for T Mex but for me was hugely important and I was replacing much of the pipework for my Koi pond into a new shed. Not to be missing an elbow / socket part will be crucial on the day.
The whole team went above and beyond in helping me. If this is the service provided to an individual then I can only imagine to any Company it must be truly amazing. Lovely people, great compnay.

12 maj 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Poor customer service

So the courier allegedly delivered the parcel to the wrong address which also was an empty property for sale even though it displayed the house number clearly. Not T-mex fault however the customer service from T-mex was awful, I had to ask for a call by a manager and made a formal complaint which never happened and finally took a week to receive a refund. I appreciate they have policy’s and procedures but 1hr after not receiving the delivery that showed delivered the courier had provided a photo of the incorrect property and location but still I had to wait for T-mex to wait for the courier to investigate. Doesn’t help me when waiting on the fittings and having to pay out for replacements whilst trying to get a refund for the original. No apologies for my time wasted which was over 2hrs sourcing other fittings and chasing Tmex. Very disappointing

1 maj 2025
Logotyp för T-mex Express

Svar från T-mex Express

As you’re aware, this order was delivered directly from Plasson via DHL. In cases like this, we’re required to follow standard procedures when working with national couriers, and the time it takes, we appreciate your understanding in that regard.

We’re genuinely sorry to hear that you felt your time was wasted. I did speak with you at length over the phone, during which I explained the steps we were taking, why those were necessary, and confirmed that a full refund had already been processed.
I also took the time to acknowledge your frustration and offered a sincere apology for the inconvenience caused.

Betygsatt 1 av 5 stjärnor

Poor customer service and poor business ethics

Wanted a large amount of a certain item (32-20mm reducer) item stated 217 in stock at 58p each. Called them up to check they had the stock in and to cross reference them from our current supplier, was advised someone would check and call me back - they never did and I went back online to order them and they'd put the price upto 70p each. Poor customer service and poor business ethics. Have taken my business elsewhere which is a shame as we buy circa 10,000 a year.

9 maj 2025
Omdöme utan inbjudan
Logotyp för T-mex Express

Svar från T-mex Express

Thank you for taking the time to share your experience, and we’re truly sorry to hear you feel this way.

To clarify, our website displays the standard list price, which can fluctuate due to supplier costs and stock levels. That said, any discounted or trade pricing you received stayed the same.

We also sincerely apologise for the lack of follow-up after your call. This is not the level of service we aim to provide, and we’re reviewing this internally to ensure it doesn’t happen again.

Betygsatt 5 av 5 stjärnor

Easy to order online

Easy to order online, delivery very prompt, price competitive. Technical help was informative and helpful.

2 maj 2025
Logotyp för T-mex Express

Svar från T-mex Express

Thank you for the review!

Betygsatt 5 av 5 stjärnor

Very helpful company to deal with

Very helpful company to deal with, order process fast and easy

8 april 2025
Logotyp för T-mex Express

Svar från T-mex Express

Thanks so much for the great review! We’re glad you found the process fast and easy, always happy to help.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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