Switcheroo Omdömen 

454
•
TrustScore 4 av 5

4,0

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I was contacted by Kai from Chadwell who has found me a contract with my present supplier, ee, with unlimited data, minutes and texts and for use in EU for £6 less than my current contract and for 2... Se mer

Betygsatt 1 av 5 stjärnor

Terrible experience. Company called Chadwell offered me an excellent mobile deal with Three only to tell me after I’d signed the contract that they couldn't actually do the deal at the price quoted.... Se mer

Betygsatt 5 av 5 stjärnor

Really impressed with this company. I was looking to move my broadband and made initial enquiry and was contacted exceptionally quickly by a staff member who was extremely knowledgeable and helpful an... Se mer

Betygsatt 5 av 5 stjärnor

I'm 75 and not good at technology, especially mobile phones, but one phone call to Switcheroo saved me half of what I was paying for my sim only deal .However it took the huge patience of one of your... Se mer

Företagsinformation

  1. Prisjämförelsesajt

Skrivet av företaget

The smarter way to save on all of your home bills. No longer do you need to trawl the internet to find the very best energy, broadband and mobile deals, we have them all under one roof! Save hundreds per year by comparing our deals today.


Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

454 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 88 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,0

Alla omdömen

(454)

88 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Quick and easy

Quick and easy

8 augusti 2025
Omdöme utan inbjudan
Logotyp för Switcheroo

Svar från Switcheroo

Hi Wayne,

Thank you for your review! We’re happy to hear everything was quick and easy for you.

Kind regards,
The Switcheroo Team

Betygsatt 1 av 5 stjärnor

Do Not Believe what you read.

Do Not Believe what you read.
I left a factual review on Trust Pilot that Switcheroo did not like as it confirmed with actual evidence that there claim to save me money was untrue. Yesterday out of the blue I get a WhatsApp message from Beau who claimed to be their founder advising me as follows:
That said, I can see that your experience didn’t meet your expectations, and for that we sincerely apologise. We’d like to offer you a £25 gift card as a gesture of goodwill if you’d consider removing or updating your review.
Well I have updated my review. I bet I don't get my gift card.
This makes a total mockery of all, like me who genuinely post reviews both good and bad to assist others

8 augusti 2025
Omdöme utan inbjudan
Logotyp för Switcheroo

Svar från Switcheroo

Hi there,
That message was genuine, Beau really is our founder, and he reached out as a gesture of goodwill. We sometimes offer a small thank-you when we’ve clearly not met expectations, not to buy reviews, but to show we’re genuinely sorry you didn’t have the experience we aim for.
We’re sorry it came across the wrong way, that’s on us for not explaining it better. We appreciate you updating your review and we hope you give us the chance to make things right, even if it caused a bit more drama than intended 😅
Please reach out to info@switcheroo..co.uk
The Switcheroo Team

Betygsatt 1 av 5 stjärnor

Deliberately get you to sign up as I…

Deliberately get you to sign up as I applied for a quote on Gas and Electric,and never got a quote. AVOID.

4 augusti 2025
Omdöme utan inbjudan
Logotyp för Switcheroo

Svar från Switcheroo

Hi there,
That definitely shouldn’t have happened you should’ve had your quote through. Usually when that doesn’t come through it’s one of a few culprits: a mistyped phone number, an email gremlin, someone on the Do Not Call register, or the classic… not hitting the “Get Quote” button (we’ve all been there 😅).
Either way, we’re happy to sort it. Just drop us a quick note at info@switcheroo.co.uk and we’ll get your quote over properly. No tricks, no drama just the info you were after.
The Switcheroo Team

Betygsatt 5 av 5 stjärnor

Brilliant sitw

3 augusti 2025
Omdöme utan inbjudan
Logotyp för Switcheroo

Svar från Switcheroo

Hello Amy,

Thank you for your review! We’re glad you enjoyed using Switcheroo.

Kind regards,
The Switcheroo Team

Betygsatt 1 av 5 stjärnor

Time wasters

Same experience as the other one star reviewers. Can’t get quotes, loads of questions to harvest as much personal information about you and then nothing. No quotes, no emails, no follow up calls. Thankfully there’s a one click link to get unsubscribed. Muppets!

1 augusti 2025
Omdöme utan inbjudan
Logotyp för Switcheroo

Svar från Switcheroo

Hi there,
Ouch, “muppets” is a new one for us 😅 but fair enough, sounds like your experience wasn’t great.
We only ask for details so we can pull accurate quotes (energy pricing’s a bit of a minefield). If you didn’t get any follow-up, it’s usually down to missing info, a mistyped email, or being on the Do Not Call register,not some secret data-harvesting plot, promise.
If you fancy giving it another go, drop us a quick message at info@switcheroo.co.uk and we’ll send proper quotes your way this time, no muppetry involved.
The Switcheroo Team

Betygsatt 1 av 5 stjärnor

Sneaky way of getting me to sign up

Sneaky way of getting me to sign up, offer a quote which doesnt appear instead I get a call from an energy supplier I've not chosen. No options or ideas of whats out there like other comparison sites.
Once registered then try to quote again and have to refill all the details again to get a quote but no quote forthcoming. Will go back to using more reputable sites that offer comparisons for me to decide who I want to engage with.

31 juli 2025
Omdöme utan inbjudan
Logotyp för Switcheroo

Svar från Switcheroo

Hi there,
Totally get why that felt sneaky. it’s not meant to be! We do things a bit differently to the usual comparison sites. Instead of throwing a long list of logos at you, we connect you straight to a rep from the cheapest available supplier. That way you can ask questions, get your options explained, and actually get set up in one call rather than ten forms later.
Sorry if that wasn’t clear or if it felt like you didn’t get the quote you expected. We’ll take that feedback on board, no one likes surprises (unless it’s cheaper bills).
If you’d like us to double-check your quote, drop a note to info@switcheroo.co.uk and we’ll sort it personally.
The Switcheroo Team

Betygsatt 1 av 5 stjärnor

Tried setting up gas and electricity…

Tried setting up gas and electricity had to call up 4 different times. They told me everything had been sorted each time. I never received any email confirmation from them and had to chase whether they actually did it. Complete waste of time don’t call up, the guys working the phones can’t do the basic task. Terrible communication and service

30 juli 2025
Omdöme utan inbjudan
Logotyp för Switcheroo

Svar från Switcheroo

Hi there,
That sounds really frustrating and we’re sorry you had to chase things up so many times. From what you’ve described, it sounds like the issue may have been on the supplier’s end rather than ours, as they handle the actual setup and confirmation emails once we’ve submitted your switch.
We do our best to make sure everything’s processed smoothly, but sometimes their systems move a little slower than we’d like too.
If you email us at info@switcheroo.co.uk, we can double-check the status and make sure it’s all properly sorted for you. We’ll do the chasing this time 😉
The Switcheroo Team

Betygsatt 1 av 5 stjärnor

DODGY SCAMMERS

DODGY SCAM - entered details got a dodgy call from foreign scammers very dangerous

23 juli 2025
Omdöme utan inbjudan
Logotyp för Switcheroo

Svar från Switcheroo

Hi there,
We promise, we’re not scammers, dodgy or otherwise. Switcheroo’s a UK-registered company and everything we do is regulated and GDPR-compliant. When you enter your details, we connect you with approved energy partners to discuss genuine quotes, but sometimes those calls can come from UK-based verification centres that sound overseas.
We totally get how that can feel off, but there’s nothing shady going on. If you’d like us to check exactly who called you, please drop us a note at info@switcheroo.co.uk, we’ll confirm it was legitimate.
No scams here, just cheaper bills and the occasional accent confusion 😅
The Switcheroo Team

Betygsatt 5 av 5 stjärnor

New starter

Very simple and straightforward to use
Just what we need

22 juli 2025
Omdöme utan inbjudan
Logotyp för Switcheroo

Svar från Switcheroo

Hello Suzanne,

Thanks for sharing your experience! We’re glad you found the platform easy to navigate and exactly what you were looking for.

We appreciate your feedback and are happy to have helped!

Best regards,
The Switcheroo Team

Betygsatt 5 av 5 stjärnor

Review

Review

Actually this is pretty awesome to use loved it there is nothing better

16 juli 2025
Omdöme utan inbjudan
Logotyp för Switcheroo

Svar från Switcheroo

Hey there, Louise!

Wow — thank you for the fantastic review! 🎉 We’re so glad you enjoyed using Switcheroo and found it awesome.

We really appreciate your support!

Warm regards,
The Switcheroo Team

Betygsatt 1 av 5 stjärnor

SCAM Alert!!!!!!!

I just put my number and address for energy comparison on Switcheroo website. After 2 minutes, so called Scottish Power scammer called me. 0333 344 2894. I gave my address, hopefully I won’t be attacked now with my data. SCAM SCAM SCAM!

15 juli 2025
Omdöme utan inbjudan
Logotyp för Switcheroo

Svar från Switcheroo

We understand why that felt alarming, but that call wasn’t from scammers. The number you mentioned (0333 344 2894) actually belongs to Scottish Power’s official outbound team, who call customers that request a quote through Switcheroo.
When you submit your details, we securely pass them to the supplier you selected (in this case, Scottish Power) so they can confirm your quote and finish setting up the switch. No one else gets your data we’re fully GDPR-compliant and UK-based.
So no need to worry,your details are safe, and no one’s turning up at your door. If you’d like us to double-check your submission or confirm who called, just drop us a quick note at info@switcheroo.co.uk.
The Switcheroo Team

Betygsatt 5 av 5 stjärnor

Excellent experience

Excellent experience

11 juli 2025
Omdöme utan inbjudan
Logotyp för Switcheroo

Svar från Switcheroo

Hi Claire,

We really appreciate your feedback! It’s great to know everything went smoothly and you had a positive experience.

Thanks for choosing Switcheroo!

Kind regards,
The Switcheroo Team

Betygsatt 1 av 5 stjärnor

Genuinely Dodgy

I received a text suggesting 1/3 off energy. I followed the link and filled in questions on the website. Very soon I was called by ‘British Gas’. A patient lady called Elizabeth gave me a quote. I didn’t go ahead yet.

On checking the quote I found the rates were similar to what I’m already paying but I would be locked in for 15 months.

I got another call today but it rang off after two rings. I didn’t have a chance to answer.
I searched the 01482293827 phone number online and it has a negative rating and is classed as an energy scam.

I checked with British Gas and they confirmed that this was a genuine number.

I would suggest that Switcheroo and British Gas review the scammy nature of what they have created. This episode has been a waste of my time.
1. Not a third off as suggested
2. Automated dialler cut off call after two rings. This is abuse. If you call someone have the decency to wait for it to be picked up or leave a voicemail.
3. Using telephone numbers that are reported widely as scam numbers. There is no smoke without fire. Something dodgy is going on here.

11 juli 2025
Omdöme utan inbjudan
Logotyp för Switcheroo

Svar från Switcheroo

Hi there,
Thanks for taking the time to explain what happened, that’s really fair feedback. We completely get why it felt “dodgy” from the outside, especially with so many scam calls going around. But just to be clear: the call and number you mentioned (01482 293827) are genuine British Gas outbound lines. They handle quotes for customers who come through Switcheroo.
The “third off” text is based on the average saving we’ve seen when people switch from standard variable rates, but that can vary depending on usage and region, so it’s not always exact for everyone.
We also agree that automated diallers hanging up too quickly are frustrating, we’ve raised that with the suppliers before, because it’s not a great experience for anyone.
Appreciate you flagging this so clearly, we’ll share your comments with British Gas to keep improving how these calls feel.
Promise there’s no smoke here, just a few too many robots making the phone ring 😅
The Switcheroo Team

Betygsatt 5 av 5 stjärnor

Efficient

Very efficient in making sure I have the best deals.

11 juli 2025
Omdöme utan inbjudan
Logotyp för Switcheroo

Svar från Switcheroo

Hi Shabana,

We really appreciate your feedback! It’s great to know that everything was handled quickly and that you found the right deals.

Thanks for choosing Switcheroo!

Kind regards,
The Switcheroo Team

Betygsatt 5 av 5 stjärnor

Epic savings on essential services via…

Epic savings on essential services via an easy to use app.

11 juli 2025
Omdöme utan inbjudan
Logotyp för Switcheroo

Svar från Switcheroo

Hi Jonathan,

Thanks for the awesome review! 🚀 We love hearing that you found big savings on essential services and enjoyed using the app.

We’re glad we could make things easier and more affordable for you!

Warm regards,
The Switcheroo Team

Betygsatt 1 av 5 stjärnor

Thanks for wasting my time

Filled in a bunch of info, all I get is ads. No clear and thorough comparison. Tried many times, was directed into activating an account that led to no comparison being done again, just rubbish, just do the damn comparison.

10 juli 2025
Omdöme utan inbjudan
Logotyp för Switcheroo

Svar från Switcheroo

Hi there,
Sorry this felt like a waste of time. You should’ve been able to get your comparison without jumping through hoops. It sounds like something didn’t load properly or your details didn’t go through, which can happen if a form times out or a browser blocks the quote screen.
We don’t show ads for the sake of it or hide comparisons behind signups. The goal’s to give real prices, not more buttons to click.
If you email info@switcheroo.co.uk, we’ll get your quote done properly so you can actually see what your options are. No fluff, no filler, just the damn comparison.
The Switcheroo Team

Betygsatt 1 av 5 stjärnor

Trying to unsubscribe from their…

Trying to unsubscribe from their messages - I haven't succeeded. Sign up elsewhere, if I were you. Ofcom, if you read this, investigate them.

9 juli 2025
Omdöme utan inbjudan
Logotyp för Switcheroo

Svar från Switcheroo

Hi there,
Oh no, the dreaded unsubscribe button that refuses to unsubscribe. That one is on us. It should work every time, no secret tricks.
If you send a quick email to info@switcheroo.co.uk, we will manually unsubscribe you faster than you can say "Ofcom investigation."
We promise we are not clinging onto your inbox for dear life. We will let go, scout's honour 😅
The Switcheroo Team

Betygsatt 5 av 5 stjärnor

It’s a straight forward rewarding experience

Simple and easy

8 juli 2025
Omdöme utan inbjudan
Logotyp för Switcheroo

Svar från Switcheroo

Hello Andy,

Thank you for your feedback! We’re really pleased to hear that you found the experience straightforward, rewarding, and easy to use.

We appreciate your support and are glad we could help!

Best regards,
The Switcheroo Team

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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