Switcheroo Omdömen 

454
•
TrustScore 4 av 5

4,0

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I was contacted by Kai from Chadwell who has found me a contract with my present supplier, ee, with unlimited data, minutes and texts and for use in EU for £6 less than my current contract and for 2... Se mer

Betygsatt 1 av 5 stjärnor

Terrible experience. Company called Chadwell offered me an excellent mobile deal with Three only to tell me after I’d signed the contract that they couldn't actually do the deal at the price quoted.... Se mer

Betygsatt 5 av 5 stjärnor

Really impressed with this company. I was looking to move my broadband and made initial enquiry and was contacted exceptionally quickly by a staff member who was extremely knowledgeable and helpful an... Se mer

Betygsatt 5 av 5 stjärnor

I'm 75 and not good at technology, especially mobile phones, but one phone call to Switcheroo saved me half of what I was paying for my sim only deal .However it took the huge patience of one of your... Se mer

Företagsinformation

  1. Prisjämförelsesajt

Skrivet av företaget

The smarter way to save on all of your home bills. No longer do you need to trawl the internet to find the very best energy, broadband and mobile deals, we have them all under one roof! Save hundreds per year by comparing our deals today.


Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

454 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 88 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,0

Alla omdömen

(454)

88 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Thank you BEN

I'm 75 and not good at technology, especially mobile phones, but one phone call to Switcheroo saved me half of what I was paying for my sim only deal .However it took the huge patience of one of your staff, Ben .He talked me through, step by step, it took ages but he was so professional and understanding. Thanks Ben, you are an asset to your company, well done mate👍

27 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Trying to leave sky was an absolute…

Trying to leave sky was an absolute nightmare 1.30hours minutes of listening to what they can do for me put the phone down then I was told about switcheroo a guy called Aaron miles talked me through what I had to do and in 3 days I’d left sky with no problem
Once again thank you
AARON MILES

5 augusti 2026
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

So far, so disappointed

Chadwell Telecomms - So far - a disappointing experience. Trying to upload the ESim and contacting the company about problems experienced were NOT handled well. Customer service phone just rang out and when my email pleading for help was answered, I was told I should have used the support email address. Would have been helpful if I'd been given this! Sadly as with so many companies - the sales process was great, but once you've agreed and signed up, things fall apart!

26 augusti 2026
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

was under the impression this is a…

was under the impression this is a price comparison site but actually they take all of your details then dont show any prices and expect a call instead. These are very underhand tactics and Ill no doubt get spammed with lots of unwanted junk mails and calls

25 augusti 2026
Omdöme utan inbjudan
Logotyp för Switcheroo

Svar från Switcheroo

Hi,

Thank you for sharing your feedback. We’re sorry that the process wasn’t what you expected and that this left you feeling frustrated.

Our service works differently from some traditional comparison websites, as in certain cases a member of our team may contact customers to discuss available options and help find a suitable deal.

We take your concerns regarding unwanted communications and the use of personal information seriously. If you no longer wish to be contacted, please get in touch with us so we can ensure your contact preferences are updated accordingly.

We appreciate your feedback and will take it on board as we continue to improve the customer experience.

Kind regards,
The Switcheroo Team

Betygsatt 5 av 5 stjärnor

It’s gone well

It’s gone well. Today I am now with a different provider and it went through without a hitch. The person who called me was very helpful and I didn’t have to do much and what I did, all steps were carefully explained

20 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Changed phone contract, great deal

After initial contact the whole procedure has been easy and without issue, been with previous supplier 30+ years and change over so easy I can’t understand why I haven’t done it before, if your thinking of changing suppliers after my experience I would say just do it, it’s so easy!!

20 augusti 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Put my details on their page and got an…

Put my details on their page and got an almost immediate reply to tell me that someone would phone me within a short space of time. Turned out I got a better deal than through my present suppliers , so all in all a good timely service. One observation, I don’t know if they are informed by the new supplier as to what deal I’ve taken and for how long ? Will they contact me again after my new deal is coming to an end ?

14 augusti 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Switcheroo failed us.

I sent you an email about this yesterday.
On Tuesday 18/08 we were contacted by you.
Amir was friendly and helpful and my wife and I agreed to switch to 3 mobile.
We gave Amir our PAC numbers and to told us we’d receive new SIMs in 48 hours.
The SIMs have not arrived and we have had no contact at all from 3 or Switcheroo.
WHAT IS GOING ON?

18 augusti 2026
Omdöme utan inbjudan
Logotyp för Switcheroo

Svar från Switcheroo

Hi Mike,

I’m sorry to hear about the experience you’ve had following your switch.

Just to clarify the process, Switcheroo helps customers compare and select a new provider. Once an order is completed, the details are passed to the chosen provider who are responsible for setting up the contract, dispatching the SIM cards and providing the mobile service.

We completely understand that from your perspective this is all part of the same switching experience, though.

I’ve reached out directly and would really appreciate the opportunity to help get this resolved.

Thanks,
James
Switcheroo

Betygsatt 1 av 5 stjärnor

Had a rep come to my elderly mothers…

Had a rep come to my elderly mothers door. He lied about some central database and seeing that people had been paying too much money in the building we live in because of a generator installation.

Called her energy provider and the building management after the call to hear that this was complete rubbish.

Very shady tactics to use targeting elderly people. Do not interact if they come to your door.

21 augusti 2026
Omdöme utan inbjudan
Logotyp för Switcheroo

Svar från Switcheroo

Hi Chris,

Thank you for bringing this to our attention. We take any concerns about the conduct of representatives in the field seriously, particularly where a potentially vulnerable customer is involved.

What you’ve described does not reflect Switcheroo’s approved sales process or the standards expected from anyone representing the business.

We’ve contacted you directly to discuss the circumstances in more detail, and the matter has been escalated internally for investigation and appropriate action.

We can also confirm that your mother’s address has been removed from any future sales activity.

Thank you again for raising this with us.

Best regards,
Switcheroo Support

Betygsatt 1 av 5 stjärnor

Absolute rubbish

Absolute rubbish. Completely misleading process. The site collects all your details, makes you answer a long list of questions and... Shows nothing. Well, not nothing, but "Your energy deal is ready! Expect a call from... A switching expert".

Thanks, but no thanks. "A switching expert" :D No need for your spam or a sales call. Luckily, I used someone else’s number to avoid the call; apologies to whoever ended up dealing with these.

Just avoid the site, plenty of others actually provide instant online quotes without wasting your time.

12 augusti 2026
Omdöme utan inbjudan
Logotyp för Switcheroo

Svar från Switcheroo

Hi Zsolt,

Sorry to hear the journey wasn’t what you were expecting.

Switcheroo offers different ways to compare energy deals, including a fully online comparison journey and a telephone-assisted service with one of our switching experts. The journey you completed was for the latter, which is why you were asked for your details and advised that a switching expert would be in touch.

For customers who prefer to compare independently, our online journey allows you to view available tariffs, prices and standing charges on screen and choose the option that suits you.

We’ve also contacted you directly to explain the difference and hopefully point you towards the service you were originally looking for.

Best regards,
James
Switcheroo

Betygsatt 3 av 5 stjärnor

I have cancelled this switch yesterday…

I have cancelled this switch yesterday I am staying with Scottish power for both my gas and electricity they have offered me a better tariff

30 juli 2026
Omdöme utan inbjudan
Logotyp för Switcheroo

Svar från Switcheroo

Hi Sylvia, thanks for letting us know, and no hard feelings at all.

That's the market working exactly as it should: you compared, your supplier realised you were ready to move and came back with a better tariff, and you're now paying less.

We'll happily take that as a win, even when it means you stay put. If you ever want to sense check the wider market again, we'll be here.

Thanks,
Switcheroo

Betygsatt 5 av 5 stjärnor

Great customer service and care

I have a lovely girl call Grace who helped me understand everything I needed to know answered all of my question to the best of her knowledge and ability in a polite and positive manner, she also made the conversation funny which helped me not feel as stressed about switching. Couldn’t recommend her enough.

23 juli 2026
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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