Great deals by getting a $5 Swim Outlet membership for the year. Due to the membership one receives an additional discount as high as 25% on products. The prices are excellent especially w/ the addi... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great selection of suits and a good price. However I had an issue with a store credit. Both the AI and finally the customer support person kept asking me to log in and out. clear my cache, make sur... Se mer
The most amazing thing was the Archies company who manufacture the flip flops with arch support did not have the Black Crystal version in stock! They were going to have to make a special order for it... Se mer
My children are swimmers and I keep getting ads for SwimOutlet, but I have never ordered before today. The prices were unbeatable and with summer swim season upon us, we needed new gear. My children a... Se mer
Företagsinformation
Skrivet av företaget
SwimOutlet is the largest swim retailer in the US. Your one stop shop for the pool, beach & everything in between 🏊
Kontaktuppgifter
4,4
Utmärkt
2 tn omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Har besvarat 16 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The phone associate who helped me stop…
The phone associate who helped me stop the check out auto fill.He was fantastic.🌠
15 augusti 2025
Omdöme utan inbjudan
Easy to navigate site
Easy to navigate site. Large choice of products. Very reasonable prices.
14 augusti 2025
Omdöme utan inbjudan
Nice selection of products at fair…
Nice selection of products at fair prices. The site indicated my order would ship today, however I have not received any shipping information.
11 augusti 2025
Omdöme utan inbjudan
Found what I was looking for
Easy to use the website. Found what I was looking for.
3 augusti 2025
Omdöme utan inbjudan
These goggles have superior quality
These goggles have superior quality. They were delivered in exceptional time. I will definitely be ordering more of swim outlets products in the very near future.
4 augusti 2025
Omdöme utan inbjudan
Svar från SwimOutlet.com
Hi Julie,
We’re so glad you’re happy with the quality of your goggles and the fast delivery! We can’t wait to help you find more gear you’ll love from SwimOutlet. Thanks for choosing us!
Easy to order
Easy to order, exactly what I was looking for and free shipping.
3 augusti 2025
Omdöme utan inbjudan
Svar från SwimOutlet.com
Hi Mary Ann,
We’re thrilled to hear your order process was easy and you found exactly what you were looking for and with free shipping! Thank you for shopping with us.
Unsatisfied
Items were not all shipped and no one was able to resolve my issue.
4 augusti 2025
Omdöme utan inbjudan
Svar från SwimOutlet.com
Hi KF,
We’re very sorry to hear that some of your items didn’t arrive and that we weren’t able to resolve the issue on your first contact. That’s not the experience we want for our customers. We’d like the opportunity to make this right , please reach out to our customer care team at support@swimoutlet.com with your order number so we can investigate and work toward a resolution as quickly as possible.
No Expediated Shipping
Do not pay for expediated shipping. It will not come on time. When I spoke with Customer Service Rep it sounds like this is a frequent complaint. They will not refund your shipping unless you call and complain.
1 augusti 2025
Omdöme utan inbjudan
Svar från SwimOutlet.com
Hi Jessica,
We truly apologize for the delay with your expedited shipping order. We understand how frustrating it is to pay for faster delivery and not receive it on time, especially when you were relying on it. While we do our best to meet all delivery timelines, unforeseen carrier delays can occur, and we should have made the process for addressing this much smoother. Please contact us at support@swimoutlet.com so we can review your order and make it right.
Great selection, exactly what I’m looking for
So many products to choose from. I really benefit from reading product reviews, wish the reviews included size if applicable.
30 juli 2025
Omdöme utan inbjudan
Svar från SwimOutlet.com
Hi Amy,
We love hearing you enjoyed our selection and found the reviews helpful! We appreciate your feedback about including sizes and will pass it along to our team.
carefree shopping with a large inventory
very user friendly website with lots of brands available at good prices
30 juli 2025
Omdöme utan inbjudan
Svar från SwimOutlet.com
Hi ,
We’re happy you enjoyed a smooth shopping experience and found plenty of brands at great prices. Thanks for being part of our SwimOutlet community!
Buy From Brand
DO NOT BUY A TECH SUIT FROM SWIMOUTLET. BY FROM THE BRAND! THEY DO NOT BACK UP THEIR POLICIES AND ARE INDEED ARE NOT HASSEL-FREE.
Ordered 2 techs uits a few weeks before competition. Son's tech suit ripped prior to competing and had to change into an older pair. Provided photos and sent and immediately refused to replace. Provided waist size and still determined that it was somehting he did. never an issue with any other Speedo tech suits ordered from Speedo or through the swim club. ONLY SWIMOUTLET. He competed for the next 2 days in the other new tech suit that was ordered with the tech suit that ripped and no issues at all. THE SUIT WAS EITHER USED OR DEFECTIVE FROM THE BEGINNING AND A REFUSAL TO REPLACE WAS DETERMINED BEFORE INFORMATION WAS PROVIDED.
LITERALLY CALLED FROM 2 CELL PHONES AND ON HOLD FOR 15 MINUTS ON BOTH BEFORE PROMPTED TO LEAVE A MESSAGE. AI GENERATED CHAT EVEN NEEDED ASSISTANCE AND WENT MIA. TOTALLY UNPREFESSIONALISM WITH SECOND REP DEE WHOSE PHOTO WAS UNPROFESSIONAL AND LOOKED LIKE A MUGSHOT. UNREAL AS I THOUGHT I WAS SPEAKING WITH A TEMP OR AFTERHOURS DURING THE DAY TIME REP WHO WAS SIMPLY SCRIPTED TO DENY REPLACEMENTS. -5 STARS. BAD BUSINESS. ****SURE THIS REVIEW WILL BE NOT MAKE IT PUBLIC***
25 juli 2025
Omdöme utan inbjudan
Svar från SwimOutlet.com
Hi Maya,
We’re sorry to hear about your experience with the tech suit and the challenges you faced reaching us. We understand how important reliable gear is before a competition, and we regret that you felt we didn’t support you in this case. Our product inspection process is meant to ensure fairness, but we clearly fell short in communication and responsiveness here. We’d like to re-review your case and see if there’s anything more we can do to assist. Please reach out directly to support@spiraledge.com or call 1-800-691-4065 (Mon–Fri, 7 AM–7 PM PST) with your order details so our senior team can follow up personally.
What's not to like?
It is easy to navigate the site. The product I purchased was discounted, and free shipping.
26 juli 2025
Omdöme utan inbjudan
Svar från SwimOutlet.com
Hi James,
We’re glad you enjoyed the site navigation, discount, and free shipping ,sounds like a win-win! Thank you for shopping with us.
The website was so easy to use
The website was so easy to use, navigation between pages was a breeze!
25 juli 2025
Omdöme utan inbjudan
Svar från SwimOutlet.com
Hi Lynnette,
We’re so pleased to hear you found our website easy to navigate! We work hard to make the shopping experience smooth, and we’re glad it worked for you.
It was easy to find what I wanted…
It was easy to find what I wanted because I looked ahead of time and previously, I had tried to check out but was having problems, so I quit and came back again later.
24 juli 2025
Omdöme utan inbjudan
Svar från SwimOutlet.com
Hi Richard,
We’re glad you found what you needed and came back to complete your order! Thanks for giving us another chance and for shopping at SwimOutlet.
Always have what I need.
Found what I was looking for right away. I get all my swim stuff from SwimOutlet.
24 juli 2025
Omdöme utan inbjudan
Svar från SwimOutlet.com
Hi Suzanne,
It means so much to know we’re your go-to for swim gear. We’re happy you found what you were looking for right away!
i love the ease of ordering and the…
i love the ease of ordering and the pricing
25 juli 2025
Omdöme utan inbjudan
Svar från SwimOutlet.com
Hi Carolyn,
We’re thrilled to hear you enjoy our easy ordering process and pricing. Thank you for being a valued SwimOutlet customer!
Ordered online great
Ordered online. Just wish they gave me a delivery date
24 juli 2025
Omdöme utan inbjudan
Svar från SwimOutlet.com
Hi Brenda,
We’re glad your online ordering experience was great! Thanks for sharing your feedback about delivery dates ,we’ll share that with our team for improvement.
Customer service was outstanding in…
Customer service was outstanding in meeting my needs.
21 juli 2025
Omdöme utan inbjudan
Svar från SwimOutlet.com
Hi Jay,
We’re so happy to hear our customer service team met your needs! Thank you for sharing your experience with us.
Great cost of swim suit
Looking for good quality and cost for chlorine resistant swimwear.
22 juli 2025
Omdöme utan inbjudan
Svar från SwimOutlet.com
Hi Christina,
We’re glad you found great quality and value in your chlorine-resistant swimwear. Thanks for choosing SwimOutlet!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.