So I got a charging station from them. I'll be honest purchased past their 1 year warranty and it just died. I didn't do anything except charge every night. Reached out and they just said past warrant... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Works perfectly for me with good quality. The function of dimming the clock however needs a review, since even the lowest light-level is to bright in the middle of the night. Somebody should actually... Se mer
First off,the foldable design is ingenius,allowing me to save space when ITS not in u se. Setting up the charger for my iPhone 14,Apple watch, and airpods was incredibly straightforward,making me wo... Se mer
Företaget har svarat
Purchased the item on 28-1, still no arrived, sent emails - no response. No idea when it is going to be delivered. No tracking information is provided that give a clue as to delivery date. Quite a... Se mer
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 33 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Charging station died
So I got a charging station from them. I'll be honest purchased past their 1 year warranty and it just died. I didn't do anything except charge every night. Reached out and they just said past warranty. I still feel it's defective product as how does it just die. Then later saw so many amazon reviews with people saying same thing. I asked for a replacement but they said no...
Purchased the item on 28-1 still not arrived
Purchased the item on 28-1, still no arrived, sent emails - no response. No idea when it is going to be delivered. No tracking information is provided that give a clue as to delivery date.
Quite appalling so far - if it is delivered will it work?
GREAT SERVICE
EDIT: All FIXED! Website seems broken. Has been llike this for weeks now. I have tried my phone, tablet, desktop and work desktop and keep getting the same message
"Our systems have detected unusual traffic from your computer network. Please try your request again later. Why did this happen?"

Svar från SwanScout
It keeps showing annoying mesaages
It keeps showing annoying mesaages, it just won't leave me browse, it's frustrating

Svar från SwanScout
I purchased a SwanScout 708S Portable…
I purchased a SwanScout 708S Portable Charging station in March 2025 it stopped working, and within a week they had a new one to me and all working well. Thanks for you fast resolution of this fault.
First class service
First class service, my device develop an issue, which was resolved very quick by Dylan, I don't have any issues in recommending their products and I will be buying again.
Do not buy
Do not buy. Product didn’t even charge. Customer service is AI. Useless.
They just ask the same question over and over to send videos of this and pictures of that. If the unit does not take a charge, and I’ve shown them a video as requested of this, they then ask for videos of
My iPods- over and over, totally irrelevant. Will send a video of my Aunty Marjorie knitting to see if that helps.
Save your money. AVOID.
Worst customer service ever
Swanscout Wireless Charger
Worst customer service ever.
Similar to another person who wrote a review, this product was sent to me and didn’t work for the AirPod charging. I was asked for multiple photos and videos of my charger, block etc. after 10 back and forths they finally sent a new one. Again, the AirPods didn’t charge. After another round of videos and emails they tell me my AirPods are compatible. However it clearly says AirPods Pro 2 and 3 are compatible on several sites. Worst service ever. Do not purchase this charger!!
I bought this product in good faith for…
I bought this product in good faith for my wife. She plugged it in and saw that the ear buds did not charge. I have asked to exchange or return the product for one that works correctly. They denied my request and then asked me to make a vidio of the product, which I did. Then they asked me to take a picture of the adapter and tell them what model ear buds I had, which I did. They keep denying my return and now they are telling me that I need a different adapter, which was never discussed when I made the purchase. This is the worst customer service I have ever ever experienced because it isn not an expensive product however you would expect the vendor to want to do right by the customer. I did nothing wrong here, rather I did all I was asked and I just want to return the priduct because it is not functioning the way it is supposed to. They offer a 30-Day Money-Back Guarantee but now its taken more than 30 days probably to go back and forth with this company. DO NOT PURCHASE FROM THEM UNLESS YOU ARE WILLING TO RISK IT NO FUNCTIONING CORRECTLY and THEM asking for videos and all sorts of other things which were not factored into the money back guarantee. I am so discgusted with this. I run a very large company and when a customer is not satisfied with our product or work we make good because thats how good businesses run.
Works perfectly but needs light review
Works perfectly for me with good quality.
The function of dimming the clock however needs a review, since even the lowest light-level is to bright in the middle of the night. Somebody should actually test the levels at home for a few days. The best solution would probably be to have stepless touch button dimmer.
Cheaply made junk...don't buy.
Cheaply made, slow charging and overheats watch. They also refuse returns.

Svar från SwanScout
God kundeservice- bra produkter!
Fine produkter, og rimelige priser.
Rask levering.
Jeg har kjøpt 4 forskjellige ladere og alle er veldig bra. Min siste bestilling klarte posten å rote bort, men da sender SwanScout en ny.
Super kundeservice!

Svar från SwanScout
I ordered a model advertised for a…S21
I ordered a model advertised for a Samsung 21 charger. The charger doesn't charge the Samsung. When I tried to return it I was told IS NOT RETURNABLE.

Svar från SwanScout
horrible customer service
I received my order when I plugged it in there was NO time display. tried numerous times to return the unit and nothing but a run around. I finally contacted my credit and disputed the transaction. do not purchase anything from this company.

Svar från SwanScout
I googled for Apple compatible chargers…
I googled for Apple compatible chargers and this company came up. I followed the link to Apple compatible products on their page and assumed that the ones on that page were. But they were not. I ordered one that would not charge my watch or my ear buds. This company didn’t care. The fact that they advertised it as compatible when it was not is disgraceful.

Svar från SwanScout
Dreadful service
Edit: they eventually sent a refund.
Dreadful service. My purchase was not delivered but because the swiship tracking says it was there not interested in my missing parcel.
I asked them to contact their logistics company but was told no, they wouldn't.
SCAM

Svar från SwanScout
One important thing I learned is that I…
One important thing I learned is that I gotta turn off my phone before charging. If I forget, the display goes all wonky and it doesn't charge as well.

Svar från SwanScout

Svar från SwanScout
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







