Otofix Omdömen 

26
TrustScore 4 av 5

4,0

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Everyone knows Autel/Otofix quality and functionality are the best value in the industry. I professionally use Autel every day at work, and Otofix is made by Autel to be a budget friendly option for t... Se mer

Betygsatt 1 av 5 stjärnor

"**BEWARE**" DON'T BUY OTOFIX / AUTEL*** The battery conveniently fails just after 2 year warranty. Its impossible to get a replacement.. When i contacted them about this, they said sorry this batter... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I used the d1 lite and was extremely impressed. For a fraction of the price of an autel you get all the same functionality and user interface. I plan to purchase even higher capability scanners and ex... Se mer

Betygsatt 5 av 5 stjärnor

I love my oto fix evo scan ultra. I have had zero problems with oto fix and I find them to be better than Autel. I can say it’s very efficient, responsive, and will cost far less than other scanners.... Se mer

Företagsinformation

  1. Elektronikbutik
  2. Datortillbehörsaffär
  3. Elektronikföretag

Skrivet av företaget

Welcome to OTOFIX.store, we are the authorized distributor of OTOFIX. We are committed to providing the highest quality automotive diagnostic tools and services to our customers worldwide. We understand the importance of having reliable and accurate diagnostic tools, which is why we have partnered with OTOFIX, a leading manufacturer of automotive diagnostic tools, to offer you the best products on the market.


Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

26 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 66 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,0

Alla omdömen

(26)

22 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Budget Friendly

Everyone knows Autel/Otofix quality and functionality are the best value in the industry. I professionally use Autel every day at work, and Otofix is made by Autel to be a budget friendly option for those who are on a tighter budget, without sacrificing functionality. The thing that really stands out about this company is the helpful sales/customer support team. I've dealt with a lot of them over the years and they have always been quick to resolve my issues. Highly recommend this brand to anyone!

18 juni 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

"**BEWARE**" DON'T BUY OTOFIX /…

"**BEWARE**" DON'T BUY OTOFIX / AUTEL*** The battery conveniently fails just after 2 year warranty. Its impossible to get a replacement..
When i contacted them about this, they said sorry this battery is not available to buy.. They have a battery specifically made for the D1 lite, and they won't let you buy one. This is a scam so your diagnostic becomes scrap.... AVOID

15 juni 2026
Omdöme utan inbjudan
Logotyp för Otofix

Svar från Otofix

We appreciate your feedback and are sorry your device's battery is no longer holding a charge. Just a small correction — our warranty covers 12 months, and we stand by that policy. The D1 Lite battery is custom-made and sealed for your safety, so it's not available as a standalone purchase. Please reach out, and we'll work through this together.
Email:service@otofix.store

Betygsatt 5 av 5 stjärnor

I used the d1 lite and was extremely…

I used the d1 lite and was extremely impressed. For a fraction of the price of an autel you get all the same functionality and user interface. I plan to purchase even higher capability scanners and expect to continue to be impressed.

10 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I love my tools from this brand

I love my tools from this brand. They have been very handy while working on my vehicles and other things. They seem like they are well priced and will last awhile.

27 maj 2026
Omdöme utan inbjudan
Logotyp för Otofix

Svar från Otofix

Thank you so much for the kind words! We're thrilled to hear your OTOFIX tools have been such a handy companion for your vehicles and projects. It means a lot to know you find them well priced and built to last — that's exactly what we aim for. Wishing you many more smooth repairs ahead!

Betygsatt 5 av 5 stjärnor

Solid hardworking tools

So far I have love my Otofix scanner! It's very easy to use and gives me all the information I need to fix my car. I will definitely be ordering from them again.

1 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Otofix is amazing

I love my oto fix evo scan ultra. I have had zero problems with oto fix and I find them to be better than Autel. I can say it’s very efficient, responsive, and will cost far less than other scanners. I love the programming features it’s very ease of use and is fast. Also their customer service is amazing, fast, professional, and courteous.

19 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent customer service

Excellent experience with Otofix. The product arrived quickly, worked exactly as described, and the quality exceeded my expectations. Customer service was responsive and professional throughout the process. Highly recommend to anyone looking for reliable automotive diagnostic tools.

1 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I love my otofix scanners

I love my otofix scanners! Found them to have better hardware and work faster than most other brands on the market. If you like Autel software but want a better price point and I think better scan tool otofix is for you.

8 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

For the price you cant beat the scan…

For the price you cant beat the scan tool. Its also very convenient being able to use just my phone and an app to read codes and also having the ability to search the code directly from the app. For DIY car repairs its great.

12 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The otofix d-1

The otofix d-1 scanner is a great product similar to the autel but much more affordable it has all the features I was looking for and I would recommend this scanner to any mechanic it is worth every penny

16 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Was in the market for a new scanner…

Was in the market for a new scanner since my Autel got stolen but was in a budget. Found the Otofix at a fraction of the price but was very similar on features. I would highly recommend this tool! I would say support is alittle lacking but the tool itself is awesome full diagnostic capability, great price and very good quality!

2 april 2026
Omdöme utan inbjudan
Logotyp för Otofix

Svar från Otofix

Thank you so much for the thoughtful review! We're glad OTOFIX filled the gap after your Autel was stolen, and it means a lot that you find the features, quality, and price all hitting the mark. We appreciate the honest note about support — we're actively working to improve that, and feedback like yours really helps us grow. Thanks again for the high recommendation!

Betygsatt 1 av 5 stjärnor

Warranty is a Scam

It worked as good as any other scanner, but when it broke and stopped working I realized the warranty is a joke. The whole process was unprofessional, and at the end they told me to send it for repair to China even though I bough it from US distributor. The shipping cost would be more expensive than the purchase price. They shouldn't advertise any warranty if their warranty is more expensive than purchasing new scan tool. I had a LAUNCH scan tool for many years and never had a single issue with it or their customer care. Since this OTOFIX device didn't last even one year and their warranty is a scam, I'm going to purchase LAUNCH again.

10 februari 2026
Omdöme utan inbjudan
Logotyp för Otofix

Svar från Otofix

Dear Customer,

We are truly sorry to hear about your frustrating experience with the OTOFIX warranty process—this is not the standard of service we stand for, and we understand your disappointment.

As a fellow trusted brand in diagnostic tools, we value your loyalty to OTOFIX over the years. If you're considering returning to our products, please know we’re here to ensure you have a seamless experience. Feel free to reach out to our support team directly if you need assistance with your next purchase or have any questions.

Thank you for holding us to a higher standard.
The OTOFIX.Store Team

Betygsatt 1 av 5 stjärnor

Good tool, lousy customer service

I received the tool and it works well, however don't ever hope to get any help with it. My grandson used it and lost the charger, I emailed them to get a new one and never heard a word from them. Then the auto update feature stopped working. Again I emailed them for assistance (2 months ago now) and have not heard a word from them. Tool is good but service is non existent.

30 november 2025
Omdöme utan inbjudan
Logotyp för Otofix

Svar från Otofix

Dear Customer,

We are truly sorry to hear about your frustrating experience with our customer service—this falls far short of the support we aim to provide, and we take your feedback seriously.

Please reach out to us directly at [service@otofix.store] with your order details. We will prioritize your request to send a replacement charger and assist with the auto update issue immediately.

Thank you for bringing this to our attention, and we hope to make this right for you.

Best regards,
The OTOFIX Team

Betygsatt 1 av 5 stjärnor

Avoid ! Scam!

I ordered a scanner, but after three weeks nothing has arrived. The seller has not responded to any messages, and the tracking number has not shown any updates during this time. Very disappointing experience. I would not recommend purchasing from this seller.AVOID ,SCAM

27 januari 2026
Omdöme utan inbjudan
Logotyp för Otofix

Svar från Otofix

Dear Customer,

We are truly sorry to hear about your extremely disappointing experience—this is completely unacceptable, and we take your feedback with the utmost seriousness.

Please reach out to us directly at [service@otofix.store] with your order details. We will immediately investigate your shipment status, prioritize resolving this issue for you, and ensure you receive a clear update and satisfactory solution as soon as possible.

We apologize again for the frustration and worry this has caused you.
The OTOFIX Team

Detta är Trustpilot

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