Очень вежливое и профессиональное обслуживание , мне нужно было меньше чем предложено было оценкой. Отличная команда знающих асов своего дела . Деньги пришли на счёт. Единственный минус - то ч... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very professional and knowledgeable. The lady was very easy to talk to, it is no surprise that they have been in business over 250 years.
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Very proffesional and efficient from start to finish. A precise valuation was given with a few hours. Considering the large quantity we left them to evaluate. Once all documantation was supplied th... Se mer
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For me the whole process was of a very high standard. From the moment I walked into the South Kensington Branch, the team were welcoming and friendly. They made a very fair offer, much closer to wh... Se mer
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Företagsinformation
Om Suttons & Robertsons
Skrivet av företaget
PAWN ONLINE
SELL JEWELLERY
SELL WATCHES
Suttons & Robertsons are the UK's leading luxury pawnbrokers and jewellers. We help collectors, dealers and those who simply enjoy owning luxury items raise money by borrowing against their assets or selling them.
We specialise in luxury asset finance and resale across watches, jewellery, diamonds, gold, designer handbags and more. Our team provides expert valuations and personal guidance at every step.
Established in 1770, we are the UK's oldest pawnbroker and are authorised and regulated by the Financial Conduct Authority. Our sister brand, S&R Jewellers, retails preloved jewellery, watches and handbags.How we can help
Skrivet av företaget
- Loans against luxury assets
- Borrow from £500 against jewellery, watches, gold, handbags and other luxury assets. We are authorised and regulated by the Financial Conduct Authority.
- Sell luxury assets to us
- Receive a quick valuation and sell your watches, jewellery, gold and handbags directly to us. Once everything is agreed, our average payment time is five hours.
Kontaktuppgifter
127 Victoria Street, London, SW1E 6RD, London, Storbritannien
- 0800 038 9839
- services@suttonsandrobertsons.com
- suttonsandrobertsons.com
4,7
Utmärkt
336 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fast very professional and staff…
Fast very professional and staff member: they are so fast and and got my money in a few hours.
16 mars 2025
Svar från Suttons & Robertsons
Thank you for your review.
We are pleased to hear that our staff could provide a professional and fast service.
We look forward to hearing from you in the future.
Excellent experience
Excellent experience, great value to your asset and no waisting time, highly recommend. Great help Swapna, thank you.
20 mars 2025
Omdöme utan inbjudan
Svar från Suttons & Robertsons
Thank you for your positive review.
We are pleased to hear that Swapna could provide helpful assistance.
We look forward to hearing from you soon.
I had an amazing experience with Swapna…
I had an amazing experience with Swapna Maragoni. She was helpful and knowledgeable. I’m truly grateful and would highly recommend them.
20 mars 2025
Omdöme utan inbjudan
Svar från Suttons & Robertsons
Thank you for your positive review.
We are pleased to hear that Swapna could be helpful and knowledgeable.
We look forward to hearing from you in the near future.
Svar från Suttons & Robertsons
Thank you for your review.
We are pleased to hear that you found the transaction straightforward.
not professional!
Was given a price for a new ring which was never worn and locked away, as expected when I got there was given a new price as the ring had to be polished and it was faded, was told of you’re not happy with price walk down the road and there’s hundreds of places you can go instead of here. Very professional!
7 mars 2025
Svar från Suttons & Robertsons
Thank you for your feedback.
We aim to provide clear and transparent pricing, and it seems there was a misunderstanding in this instance. The price adjustment was necessary due to the condition of the ring, which required polishing. Our staff member confirmed the updated price, and the transaction went ahead.
We appreciate your input and will continue to work on improving our communication moving forward.
Swift professional service
28 februari 2025
Svar från Suttons & Robertsons
Thank you for your positive review.
We are pleased that we could provide a swift and professional service.
We look forward to seeing you in the near future.
I’m very upset
I’m very upset. I had no trouble sending my package or getting my money but the follow up service is awful. No one is replying to my emails on how to pay back the loan. Please help! I don’t want to lose my item as it’s an heirloom.
14 januari 2025
Svar från Suttons & Robertsons
We are very sorry to hear about this. This doesn’t reflect our after-sales service at all.
We can confirm our team has attempted to contact you regarding your loan in the last 48 hours, though we have not received a response as of today.
Please do contact our Victoria Store directly on victoria@suttonsandrobertsons.com or 03332405806 to discuss your loan agreement. Our team is ready to assist you and ensure that your item is taken care of.
We look forward to hearing from you.
It was a great experience the company…
It was a great experience the company is very efficient and our transaction was done within 24hrs that was very impressive
20 februari 2025
Svar från Suttons & Robertsons
Thank you for your positive review.
We are pleased to hear that the service you received was efficient and up to your standards.
This is the first time I resell my…
This is the first time I resell my jewellery here. By far the best in terms of fair price for your precious items. They are so professional and nice person. Thank you all!
8 februari 2025
Svar från Suttons & Robertsons
Thank you very much for your positive review.
We appreciate your business, and look forward to hearing from you in the near future.
Svar från Suttons & Robertsons
Thank you for your enquiry.
We look forward to hearing from you in the near future.
It was a quick way to arrange some…
It was a quick way to arrange some cash. However the interest rates are very high.
5 februari 2025
Svar från Suttons & Robertsons
Thank you for your review.
Our interest rates are competitive against most high street lenders and closely monitored.
If we can assist you in the future, please do get in touch and we will be more than happy in assisting.
Svar från Suttons & Robertsons
Thank you very much for your review.
We look forward to hearing from you in the near future.
Easy to get in touch
Easy to get in touch, friendly and professional staff.
Gave me a good offer for my jewellery
28 januari 2025
Svar från Suttons & Robertsons
Thank you very much for your honest review.
If we can assist in the future, please do get in touch.
Professional and prompt
S&R were prompt and clear on all actions and professional in delivery. I’ve never dealt with them before but am reassured by the way they handled my sale.
18 januari 2025
Svar från Suttons & Robertsons
Thank you very much for taking the time to leave a review.
We look forward to hearing from you in the near future.
Great experience!
Great customer service, clear instructions and support. Fantastic experience all round.
16 januari 2025
Svar från Suttons & Robertsons
Thank you very much for your positive review.
We are pleased that we could provide you with a fantastic experience.
Excellent service
Excellent service.
All my enquiries were answered to my satisfaction and I was very happy with prices given and the punctual
payment received.
16 januari 2025
Svar från Suttons & Robertsons
Thank you very much for your honest review.
We are pleased that you are happy with your purchase.
Svar från Suttons & Robertsons
Thank you very much for your positive review.
We look forward to hearing from you in the near future.
Excellent Service
I had an excellent experience. Starting from the back and forth Emails describing my time piece, up to when I eventually popped into the boutique in Victoria! My initial contact Cy, who encouraged me to visit the boutique, was very professional and my eventual meeting with Kasia went very smoothly . She understood the sentiments and emotional connections I had with my timepiece owned for over 23 years..we bonded over the discussions and I registered about 40 minutes later. I felt good and confident that Suttons and Robertsons was a place I could trust with my prized belongings. I had so many questions and worries going in, but came out feeling confident and happy to have found the right place to secure a loan against my precious timepiece. I appreciate the experience very much. This is why I called it an excellent experience. Thanks!!
11 januari 2025
very good stuff
7 januari 2025
Svar från Suttons & Robertsons
Thank you very much for your kind review.
We look forward to hearing from you soon.
Offered between £1600-£2300 for a…
Offered between £1600-£2300 for a rolex, bare in mind a mint rolex that was recently serviced and overhauled, condition was excellent l, and they offered the £1600.. what a waste of time and a joke. Piss taking pawn broking at its finest.. bunch of clowns.
24 december 2024
Omdöme utan inbjudan
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