Package shipped over a week late. Once it arrived it was incomplete. The website listed an item as in stock when it was not - I was refunded instead. Overall received good customer service and items w... Se mer
Ăven om vi inte verifierar specifika pĂ„stĂ„enden eftersom omdömeslĂ€mnarnas Ă„sikter Ă€r deras egna, kan vi mĂ€rka omdömen med en âverifieratââetikett ifall vi kan bekrĂ€fta att en företagsinteraktion har Ă€gt rum. LĂ€s mer
För att skydda plattformens integritet granskas bÄde verifierade och overifierade omdömen av vÄr automatiserade programvara som Àr tillgÀnglig dygnet runt. Tekniken Àr utformad för att identifiera och ta bort innehÄll som bryter mot vÄra riktlinjer, inklusive omdömen som inte Àr baserade pÄ en Àkta upplevelse. Vi Àr medvetna om att vi inte kan lÀgga mÀrke till allt. Det gÄr att flagga sÄdant som du tror att vi kan ha missat. LÀs mer
Det hÀr tycker kunderna
Found this shop while searching for a certain book, and I'm glad I did. The price was great, shipping was quick, and the books I ended up buying were in perfect condition and hadn't been damaged durin... Se mer
Wonderful experience. Ordered easily and received quickly. A lot of books from other companies will come slightly tattered or beat up and this one was in pristine condition. Can't thank Surprise Castl... Se mer
The book that I ordered was easy to purchase on line, the delivery was quick, and the book was exactly as advertised, in new condition. Great shopping experience.
Företagsinformation
- DVD-butik
- ocksÄ i
- Bokhandel
- Leksaksbutik
Skrivet av företaget
Surprise Castle is an independent online retailer for collectors and people who still buy the real thing. The catalog includes over a million products: 4K UHD steelbooks, Blu-rays, DVDs, vinyl records, CDs, plus Funko Pops, coloring books, video games, books, toys, and collectibles. We stock the formats, editions, and titles that mainstream retailers often skip: rare steelbooks, complete-series sets, vinyl from independent labels, niche imports, out-of-print collectibles. Whether you're hunting a specific 4K release, looking for a gift for a Funko collector, or rebuilding your DVD library, we ship fast across the US, free on orders over $75.
Kontaktuppgifter
4,7
UtmÀrkt
131 omdömen
Ber kunder att lÀmna omdömen
Detta företag bjuder in sina kunder att lĂ€mna omdömen â oavsett om de Ă€r positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
SÄ anvÀnder företaget Trustpilot
Se hur deras omdömen och betyg hÀmtas, betygsÀtts och modereras.
Not Sealed
It came within a reasonable time(a week). Good condition. Price is good. My only complaint that I have is, I wish and was hoping it would came seal. Otherwise I would of given it a 5 star rating.
10 juni 2026
Omdöme utan inbjudan
I love the book I ordered
I love the book I ordered. It came just when Surprise Castle said it would!
11 juni 2026
Omdöme utan inbjudan
Great Business
CD was as described, got to me fast and packed well! Thanks
25 maj 2026
Omdöme utan inbjudan
I'd Order Again
Order arrived in great time and in excellent condition. Very pleased!
14 maj 2026
Omdöme utan inbjudan
Wasn't exactly what I expected
It turns out the book I ordered and received is actually designed to teach Chinese. When looking at the online description it seemed to indicate that it was designed to teach a Chinese speaker English.
It may be usable in a reverse mode to teach English to a Chinese speaker.
14 maj 2026
Omdöme utan inbjudan
I thot the service was outstanding inâŠ
I thot the service was outstanding in all respects. They kept me abreast of all the movements being done regarding my order. Upon receipt of my order, I promptly thank them via e mail for their outstanding service. I look forward to submitting future orders to Surprise Castle.
7 maj 2026
Omdöme utan inbjudan
I was initially skeptical
I was initially skeptical about placing an order because books I was interested in were the cheapest I've seen an online retailer have. I have nothing but good things to say about my order, though. I had a slight hiccup at checkout, sent a message to customer support before placing my order, and they resolved my issue almost immediately. The shipping was very fast and the items arrived much sooner than I expected and in great condition. I will absolutely be ordering from SurpriseCastle again.
28 april 2026
Omdöme utan inbjudan
The puzzle book arrived as expected
The puzzle book arrived as expected, firmly protected from damage. We have not yet worked on any of the puzzles as we have not completed our current puzzles; however, I was very pleasantly surprised to note that the print was large enough to be clearly seen and on a white background. No more squinting!!
28 april 2026
Omdöme utan inbjudan
Suprise Castle Card Tricks
The shipping was fast & the book I got on card tricks is Great! Easy to follow. You just need to put the work in to get the tricks down but thatâs like anything practice practice. I have already got a few of them down in a short time with the practice. I would recommend Suprise Castle if youâre looking to improve or tricks or to gain knowledge of new ones. Will be ordering again from them
1 maj 2026
Omdöme utan inbjudan
I found a book I wanted and used aâŠ
I found a book I wanted and used a substantial discount to buy it. Delivery was quick and book was packaged well.
22 april 2026
Omdöme utan inbjudan
Nice
CD came fast and was delivered nice. Was a gift and they liked it a ton.
20 april 2026
Omdöme utan inbjudan
Delivery was fast and recieved inâŠ
Delivery was fast and recieved in perfect condition. Thank you.
24 april 2026
Omdöme utan inbjudan
This was the most unforgettableâŠ
This was the most unforgettable experience ever. I Had hoped for a better more put together structure. The team was not in the best of spirits for customer service on any level. The atmosphere was very heavy almost suffocating in nature.
5 oktober 2025
Svar frÄn Surprise Castle
Hi Marynetta,
Thank you for taking the time to leave a review.
Weâve reviewed your order and our internal records, and at this time we havenât found anything that aligns with the experience described here, nor any prior communication raising any concerns.
Weâve reached out to you by email to better understand the details of your experience.
If this review was intended for Surprise Castle, weâd be happy to look into it further and fix any issues.
Thank you,
Surprise Castle Team
All CDs arrived in perfect conditionâŠ
All CDs arrived in perfect condition without any damage. I would definitely buy again and highly recommend them to others, especially those looking for a wide variety of music genres.
17 april 2026
Omdöme utan inbjudan
My order came in on time is perfect.
14 april 2026
Omdöme utan inbjudan
Raccolta in Latin and English
I searched for the early copy of the Raccolta and found it HERE!! Things in the catholic church are becoming excessively "synodal" (false), leaving structural Truths of the Ages behind. Surprise Castle provided exactly what i wanted, in both Latin and English, and I RECOMMEND THIS SITE! Never settle. Get it right and keep it right!
28 mars 2026
Omdöme utan inbjudan
Detta Àr Trustpilot
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