Surfears Omdömen 394

TrustScore 4.5 av 5

4,4

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

An absolutely amazing product for scuba diving. I have the 4.0 version. Great case to keep them safe. Easy to put in, they stay in and easy to equalise underwater even when descending and at 30 m. Tot... Se mer

Betygsatt 5 av 5 stjärnor

My daughter bought me these for open water swimming. She is a kayaker and had heard good reports about them. My main concern with wearing earplugs was not being able to hear people. Surf ears are fant... Se mer

Betygsatt 5 av 5 stjärnor

I bought my first pair of SurfEars (3.0) ages ago and when I lost them I really missed them. They are such an effective ear plug in all sorts of surf, you can still have a chat and the leash means th... Se mer

Betygsatt 2 av 5 stjärnor

I ordered spare parts over a month ago and still have not received them. Something about "We've recently made significant changes to our shipping and logistics, including a switch in shipping agents... Se mer

Företaget har svarat

Företagsinformation

Skrivet av företaget

Ear plugs that let sound in and keep water out. Designed for surfing and other water activities. Prevent surfer's ear, ear infections raptured ear drums.


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

394 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har inte besvarat negativa omdömen

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Betygsatt 4 av 5 stjärnor
Logotyp för Surfears

Svar från Surfears

Dear Tom!

Thank you for sharing this lovely review with us! We're truly happy to hear that SurfEars works great for you and that you like the case! We do too! : )

Thank you for being a part of the SurfEars community and for your positive feedback.

We wish you happy and safe surfing!

Warm regards,

Susanne and Team SurfEars

Betygsatt 5 av 5 stjärnor

Surfears zijn geweldig

Duidelijke website, snelle levering en zeer kwaliteitsvol materiaal. Ook het filmpje met instructie is zeer handig en duidelijk. Alles is top!

22 juli 2023
Logotyp för Surfears

Svar från Surfears

Dear Julie,

Thank you for your wonderful feedback! We're so glad to hear that you found our website easy to navigate, appreciated the fast delivery, and were impressed with the high-quality materials of our SurfEars!

We're also glad to know that the instructional video was helpful to you. Providing clear instructions is important to us, and we're delighted it made your experience even better.

Your satisfaction is our top priority, and your positive comments really motivate us to continue delivering great service and products.

Thank you again and we wish you many great days enjoying the water! :))

Warm regards, Susanne and Team SurfEars

Betygsatt 5 av 5 stjärnor

Responsive

Emailed with issue and had prompt reply and good outcome

14 juli 2023
Logotyp för Surfears

Svar från Surfears

Dear Pins!

Thank you for taking the time to share your experience! This means a lot to us!

We're very pleased to hear that our team was responsive and that you received a swift reply to your email.

Your satisfaction is very important to us, and we're here to assist you whenever you need us. If you ever have more questions or feedback, please don't hesitate to reach out.

We appreciate your support and look forward to serving you in the future! : )

All the best and have fun in the water!

Susanne and Team SurfEars

Betygsatt 5 av 5 stjärnor

They gave me a brand new set of surf…

They gave me a brand new set of surf ears when they couldn’t send me the spare parts I ordered. Great customer service.

16 juli 2023
Logotyp för Surfears

Svar från Surfears

Dear Thomas!

Thank you so much for your kind words and taking the time to share this lovely review! It's truly great to hear that you appreciate our customer service and we are happy to have you as a loyal customer! Your support means a lot to us!

We wish you a lot of great times in the water!

Warm regards, Susanne and Team Surfears

Betygsatt 2 av 5 stjärnor

Works great

Works great, except I loose them from time to time so I end up spending sooo much money buying new ones.

18 juli 2023
Logotyp för Surfears

Svar från Surfears

Dear Kim

Thank you for sharing your experience with our product, your feedback means a lot to us! We're pleased to hear that SurfEars really work for you while being in the water!
We truly understand your concern about occasionally misplacing the earplugs, and we're sorry to hear that it has led to extra expenses. To help prevent this, we recommend considering using the case as a keyring. We know it works for some of our customers! : )

We wish you many great days enjoying the water!

Warm regards, Susanne and Team SurfEars

Betygsatt 5 av 5 stjärnor

Product is expensive but excellent

Product is expensive but excellent. I’ve used surf ears for long swims they are comfortable and really protect my ears. Really recommend to anyone but don’t hesitate if you have had ear problems or diagnosed with ear bone growth.
I hate paying for shipping but product is excellent

16 juli 2023
Logotyp för Surfears

Svar från Surfears

Dear Graham!

Thank you so much for sharing your wonderful review and kind words! We're truly happy to hear that you find our SurfEars comfortable and effective! This means a lot to us and the water community!

All the best, Susanne and Team SurfEars

Betygsatt 5 av 5 stjärnor

Great assistance

8 juli 2023
Logotyp för Surfears

Svar från Surfears

Dear Diana! Thank you so much for your kind words and sharing this review! : ) We're so pleased to hear that our customer service team was able to meet your expectations! We always strive to go the extra mile for our customers, and your satisfaction is our true priority! We hope that you will have many great times enjoying the water! Kindly, Susanne and Team SurfEars

Betygsatt 5 av 5 stjärnor

I bought 2 sets for two of my friends

I bought 2 sets for two of my friends. I was raving about them so they wanted some too:)

14 juli 2023
Logotyp för Surfears

Svar från Surfears

Dear Harm! Wow, thank you so much for your true support and spreading the word about SurfEars, it means a lot to us! : )
We wish you great times enjoying the water! All the best! Susanne and Team SurfEars

Betygsatt 5 av 5 stjärnor

Wow. Why didn't I think of this!

After ~45 years of surfing....FINALLY a surfing ear plug that provides protection and no weird muffle or spatial orientation issues. Love my SurfEars!

9 juli 2023
Logotyp för Surfears

Svar från Surfears

Dear Dan! Thank you so much for your wonderful review and kind words! We're truly happy to hear that you love your SurfEars and find them effective to keep your ears safe while still being able to hear. We wish you many more great times enjoying the water! All The Best & Happy Surfing! :) Susanne and Team SurfEars

Betygsatt 5 av 5 stjärnor
Logotyp för Surfears

Svar från Surfears

Dear Adam! Thank you so much for this lovely review! We're pleased to hear that our product arrived swiftly and lived up to your expectations. Your satisfaction is our utmost priority, and we appreciate your feedback. We wish you many great days enjoying the water! Kindly, Susanne and Team SurfEars

Betygsatt 5 av 5 stjärnor

Fast efficient service

Fast efficient service. Excellent product my son had his first ear infection free summer.

10 juli 2023
Logotyp för Surfears

Svar från Surfears

Dear Rionagh! We are truly happy to hear that your son was helped by SurfEars this summer! We're also pleased to hear that our product arrived swiftly! Thank you for sharing your lovely review, this means a lot to us! We wish you and your son many great days enjoying the water! : ) Kindly, Susanne and Team SurfEars

Betygsatt 5 av 5 stjärnor

These earplugs live up to the hype

These earplugs live up to the hype. Kept my ears dry while allowing me to hear while surfing.

6 juli 2023
Logotyp för Surfears

Svar från Surfears

Dear Trent! Thank you so much for sharing your great review and kind words! We are happy to to hear that our SurfEars are working so well for you and we wish you many great days enjoying the water! Kindly, Susanne and Team SurfEars

Betygsatt 5 av 5 stjärnor
Logotyp för Surfears

Svar från Surfears

Dear Sheena! Thank you so much for this great review! We're pleased to hear that our product arrived swiftly and lived up to your expectations! Your satisfaction is our utmost priority, and we truly appreciate your feedback. We wish you many great days enjoying the water! : ) Kindly, Susanne and Team SurfEars

Betygsatt 5 av 5 stjärnor

rolling my kayak

Reduced the discomfort I sometimes feel when practicing kayak rolling

5 juli 2023
Logotyp för Surfears

Svar från Surfears

Dear Andrew!

Thank you so much for taking the time to share this lovely review! The means a lot to us! We love it that you find our SurfEars great for kayak rolling! : )
We wish you many amazing kayak sessions in the water while keeping your ears well protected!

Warm regards, Susanne and Team SurfEars

Betygsatt 5 av 5 stjärnor

I was just getting some spare parts

I was just getting some spare parts, they didn't have them so replaced the entire surf ears at no additional charge.

11 juli 2023
Logotyp för Surfears

Svar från Surfears

Dear Jeffrey!

Thank you so much for your great review and kind words! It means a lot to us. We truly apologize for the lack of spare parts and we are so pleased that we could help you. We are always happy to help and wish you many great days enjoying the water!

Kindly, Susanne and Team SurfEars

Betygsatt 5 av 5 stjärnor

Best ear plugs ever!

I’ve been Whitewater kayaking most of my life and have been looking for the right earplugs to extend my season and prevent injury. These are it! I’ve never had a pair so comfortable that I can also hear students when teaching or my friends on big river days. I highly recommend!

10 juli 2023
Logotyp för Surfears

Svar från Surfears

Dear Luke!

Thank you so much for your kind words and this great review! We are truly happy to hear that SurfEars enhance your kayaking experience. It's our pleasure to help make your journey both fun and safe. Thanks again for sharing this review and we wish you many more great days kayaking!

All The Best, Susanne and Team SurfEars

Betygsatt 5 av 5 stjärnor

Very helpful when spare parts not…

Very helpful when spare parts not available...quick to refund & help with new pair. Very friendly & quick customer service.

2 juli 2023
Logotyp för Surfears

Svar från Surfears

Dear Julie!

Thank you so much for your very kind words and sharing this review! We're so pleased to hear that our customer service team was able to meet your expectations and assist you with the refund and a new pair of SurfEars. We always strive to go the extra mile for our customers, and your satisfaction is our priority! : )

We wish you many great times enjoying the water!

Kindly, Susanne and Team SurfEars

Betygsatt 5 av 5 stjärnor

They work

They work
I don’t get water in my ears when using them, but I can hear which makes swimming in the sea a joy again

8 juli 2023
Logotyp för Surfears

Svar från Surfears

Dear Mairead!

Thank you so much for sharing your lovely review and kind words! We're very happy to hear that you find our SurfEars effective to keep your ears safe while still being able to hear. We wish you lots of great times enjoying the water!

All The Best & Happy Swimming! :)

Kindly, Susanne and Team SurfEars

Betygsatt 1 av 5 stjärnor
Logotyp för Surfears

Svar från Surfears

Dear Kenny! Please reach out to our customer support so we can help you with this! We want to make sure the orders gets delivered to you and in case they have not reached you, let us find out why and help you with this! Contact us at: info@surfears.com Kindly, Susanne and Team SurfEars

Betygsatt 5 av 5 stjärnor

Great earplugs

The product is great. Probably the best ear plugs for surfers.

6 juli 2023
Logotyp för Surfears

Svar från Surfears

Dear Giovanni! Thank you so much for your wonderful review and kind words! We're truly happy to hear that you find our SurfEars comfortable and effective! All The Best & Happy Surfing! :) Kindly, Susanne and Team SurfEars

Detta är Trustpilot

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