First time I bought the gap insurance. After reading many positive reviews in detail about Platinum Gap Insurance I decided to go with. Hope I won't need to use this but this is giving me a peace of... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Really excellent experience with the call centre advisor. I wish all companies had call centres in the UK. The level of understanding makes everything so much easier. Anyway. That was easily one o... Se mer
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Not easy to understand when buying GAP insurance for a new car. All I knew was that I had to have a ‘Return to Invoice’ policy. This is the 2nd one I have purchased but this time for a brand new car... Se mer
I was able to buy a 4 yr replacement vehicle GAP insurance for a better price than elsewhere - and much cheaper than my car dealer. It was easy to find what I wanted, look at the prices for different... Se mer
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Företagsinformation
Skrivet av företaget
Simple, reliable protection. Sura is part of the Sura Group, whose brands have been providing motor ancillary products, including Gap Insurance, for nearly two decades, since 2009. Sura was created by bringing together two established names (Platinum Gap and Direct Car Warranty) to create a simpler, more streamlined experience for customers. The result is a single brand focused on clear cover, fair pricing and straightforward service. Today, Sura continues that journey, helping drivers across the UK protect themselves from unexpected financial loss if the worst happens.
Approachable insurance you can rely on.
Skrivet av företaget
- Simple, straightforward cover
- We keep things clear and easy to understand, so you know exactly what you’re getting. No jargon, no unnecessary complexity, just cover that does what it’s meant to.
- Support when it matters
- From your first quote through to a claim, we’re here to make things simple. Our UK-based team provides clear guidance at every stage.
- Built around real needs
- Our products are designed to reflect how people actually buy and use their vehicles. Flexible options help you choose the level of protection that suits your situation.
- Trusted by thousands of drivers
- Customers across the UK rely on us for reliable protection and straightforward service. Our ratings reflect a consistent focus on doing things properly.
Buy with Complete Confidence
30 Day Money Back Guarantee
We give all customers an extended period to review their cover and ensure it's suitable for them. We'll be happy to answer any questions you may have or issue a full-refund on your policy if you wish to cancel within 30 days.
Kontaktuppgifter
1 Neville Street, LS1 4DW, Leeds, Storbritannien
- 0330 043 99 33
- info@sura.co.uk
- sura.co.uk
4,8
Utmärkt
307 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Really excellent experience with the…
Really excellent experience with the call centre advisor. I wish all companies had call centres in the UK. The level of understanding makes everything so much easier.
Anyway. That was easily one of the best calls to a helpline I’ve ever had. With staff like that, I will return and recommend to friends. Thanks.
8 maj 2026
Svar från Sura
Thank you for taking the time to leave a review Paul!
It's great to receive your feedback and we will be sure to pass it on to the agent involved.
Svar från Sura
Thank you for taking the time to leave a positive review!
Svar från Sura
Thanks for taking the time to leave a positive review Henry.
Svar från Sura
Hi James, thank you for taking the time to leave a review. We're glad you had a positive experience.
I was able to buy a 4 yr replacement…
I was able to buy a 4 yr replacement vehicle GAP insurance for a better price than elsewhere - and much cheaper than my car dealer. It was easy to find what I wanted, look at the prices for different options and buy.
28 april 2026
Svar från Sura
Thank you so much for taking the time to write such a positive review Michael.
Svar från Sura
Thank you for taking the time to leave us a positive review.
Great price
Great price and change things online.
Unfortunately I had to cancel my policy due to the car I was buying had damage on the car and wasn’t up to standards but will be back
24 april 2026
Svar från Sura
We're sorry to hear about your vehicle! Hopefully you can find a new one soon and we will be happy to provide you further cover.
Competitive price and straightforward…
Competitive price and straightforward to apply online.
6 april 2026
Svar från Sura
Thank you for taking the time to leave a positive review Stephen.
Clear to understand the policy wording.
25 februari 2026
Svar från Sura
Really appreciate the feedback, thanks for choosing us.
Helpful advice and prompt call pick up.
25 februari 2026
Svar från Sura
Great to hear you had a positive experience, thanks for taking the time to share.
It was extremely easy to obtain a quote…
It was extremely easy to obtain a quote online, and it was very competitive. I picked them over 6 other cheaper options due to the excellent reviews. It was very easy to update my reg number online hassle-free with no added cost.
2 oktober 2025
Svar från Sura
Thank you for your kind words, we really appreciate your support!
Yes platinum gap is a good service
Yes platinum gap is a good service. I’ve had no problems with a at all understandable people on the phone and are fully recommend this service.
2 oktober 2025
Svar från Sura
Great to hear you had a positive experience, thanks for taking the time to share.
Svar från Sura
Thank you for taking the time to leave us a positive review.
Easy to book gap insurance with…
Easy to book gap insurance with everything i need on it.
2 augusti 2025
Svar från Sura
Thank you for your kind words, we really appreciate your support!
Gap Insurance
Answered all my questions and very reasonable prices. The lady's who dealt with me was first class.
3 augusti 2025
Svar från Sura
Great to hear you had a positive experience, thank you for taking the time to share.
Svar från Sura
We’re glad everything went smoothly, thank you for your review!
Svar från Sura
Thank you for the review, pleased we could help!
Gap insurance the easy way
Simple and straightforward process from start to finish. Very clear policy wording very good price
3 juni 2025
Svar från Sura
We’re glad everything went smoothly, thank you for your review!
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