claimed at half seven, deposited at half seven, and the bonus turned up at eleven the next morning after two chat messages. by then the offer had a second stage that needed a deposit on the same day,... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
so the deposit failed twice with a message about the card being declined, then went through on the third attempt, and then all three appeared on my statement. two came back four days later and nobody... Se mer
Priya was quick to answer and then went quiet mid conversation for eleven minutes, which the chat window fills with a spinning icon and no message. when she came back it was to ask me to repeat the am... Se mer
why does blackjack at 2 AM feel like a high-stakes spy movie when in reality i'm just in my underwear eating cold pizza
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
i did not know a game could sit in the…
i did not know a game could sit in the lobby without being playable, so i spent a while assuming i had broken something on my account before support said it was a licence thing.
the agent was polite enough
the agent was polite enough, i will say that much, but she answered a question about bonus wagering that i had not asked. mine was about a £75 withdrawal sat in review since tuesday.
FIVE days for £70 going back to the…
FIVE days for £70 going back to the card the deposit came from, and every message i send gets the same copied paragraph about their processing times, twice in one afternoon.
the app shuts itself the second a call…
the app shuts itself the second a call comes in, and nothing inside it lets you stop that happening 🙄 lost a feature round to my sister ringing on the sunday, and the history showed the round settled with nothing paid.
Callum told me the £30 bonus would be…
Callum told me the £30 bonus would be back in the balance by the evening and it was not, and when i asked the following day a different agent said no such promise appears on the account! nothing in writing either.
the free spins themselves were good…
the free spins themselves were good fun, no complaints on that side, but the £18 they made got wiped because the max win on spins is £10, which is buried near the bottom of the terms.
was mid school run when an email…
was mid school run when an email arrived asking for a selfie holding my passport, and there is nothing on the site saying that might be wanted before a withdrawal goes through
the app is quick and the slots run well…
the app is quick and the slots run well on it, no problem there. the bonus panel is another matter, it shows the amount but not the expiry, so my £20 bonus went off at midnight with no warning.
so the email came asking for proof of…
so the email came asking for proof of address while i was cooking, i sent a phone bill off the laptop, and it came back rejected for being over 3 months old. that rule is written nowhere before a cashout.
wanted one specific slot
wanted one specific slot, typed the name, nothing. tried the A to Z, not there. tried the provider filter, not there either... then found it in the search two days later under a slightly different spelling
four messages over two days about one…
four messages over two days about one pending cashout, four different agents, and each of them opened by asking me to set the whole thing out again. nobody can see what the last one has typed.
right so the deposit limits are easy…
right so the deposit limits are easy enough to find, credit for that. the problem is lowering one applies at once while raising it takes 24 hours, and neither is written down anywhere.
the bingo side is fine and i have no…
the bingo side is fine and i have no issue with the rooms, but the slots list is a mess. duplicate tiles, games that open a different title entirely, and a new releases row that has not been touched since the middle of last month.
forty minutes of spins on Eye of Horus…
forty minutes of spins on Eye of Horus and the wagering counter had not moved a penny, turns out that title contributes nothing at all, and the exclusion is on a page the offer never links to.
the withdraw button is on the fourth…
the withdraw button is on the fourth tab of the cashier and the deposit button is on the front page. one tap to put money in, 4 taps and a scroll to take it out.
that is not an accident
i sent a passport photo and it was…
i sent a passport photo and it was rejected for glare. sent another and that was rejected for a cut off corner. no example anywhere of what a good one looks like, and each round trip cost the £90 cashout 2 days.
the jackpot totals on the lobby tiles…
the jackpot totals on the lobby tiles are hours behind whats inside the game. one tile said £48,000 and the game itself said £51,200 the same evening, and nobody on chat could explain the difference.
was mid school run when an email…
was mid school run when an email arrived asking for a selfie holding my passport, and there is nothing on the site saying that might be wanted before a withdrawal goes through
six live roulette tables listed at…
six live roulette tables listed at midnight, four of them showed as closed when i clicked and the other two were full for twenty minutes. the counter still said six the whole time.
Emma confirmed my KYC was through on…
Emma confirmed my KYC was through on the 8th. the withdrawal went into review on the 9th regardless and the reason on the email was a pending verification check. asked which check and nobody would name it.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








