I wish I could give zero stars. Utterly appalling customer service. They changed the size of the bag of dog food but not the price. Apparently it's our responsibility to alter the price we pay! Incred... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I bought a dog bed in february and have not received it now we in May have asked them to give me the money back but they do not they send the same mail again and again this is not a company jeg ha... Se mer
Terrible, terrible, terrible! Do not be tempted to order from these people! Ordered my 2 3xl beds 12th May! Bulk standard response via email three times ‘warehouse are having difficulties, your... Se mer
Product delivered but not as advertised. Drinking fountain came but without the spare filters( the product was advertised to come with 3 spare filters) I would not recommend them as cannot be trusted... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Friendly honest advice. Huge Raw pet food variety for Dogs and Cats. Grain-Free and Natural Pet Foods. We promise to advise what's best for your pets...not what's best for our pockets!
Kontaktuppgifter
1,4
Mycket dålig
39 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Not a real company indeed
Not a real company indeed. Had to place the transaction for fraud since the order was never received and no longer have any contract with the company.
2 juli 2020
Omdöme utan inbjudan
Ordered and paid 28th May 2020
Ordered and paid 28th May 2020. Nothing received as yet, have sent messages and gotten no response. Clearly a scam.
Furious
28 juni 2020
Omdöme utan inbjudan
DO NOT PURCHASE FROM THIS COMPANY
DO NOT PURCHASE FROM THIS COMPANY. FRAUD. SCAM.
I share the same exact experience as so many of the other reviewers. Ordered a bed (not a custom one) back in April and have emailed back and forth with their "customer service" for a shipping update, ANY kind of update and get the same response. When I've asked for a refund (on 3x different occasions) I get the same response.
25 juni 2020
Omdöme utan inbjudan
This company is a scam
This company is a scam, I ordered 2 dogs beds from them on May 26 and a month later, I have nothing. Attempts to contact them to request an update or request a refund have gone unanswered. Don't fall for this scam like so many others have, this is not a legitimate online store!
23 juni 2020
Omdöme utan inbjudan
BUYER BEWARE!!!
BUYER BEWARE!!!! not a legit pet store company. I’m one of many who ordered the dog bed, over a month ago. I emailed the company for status of order times 2. . Surprisingly got a response but it’s the same response... ‘ in process will send email when shipped’...I’ve been scammed!!!!!!
22 juni 2020
Omdöme utan inbjudan
FAKE COMPANY
I ordered large bed May 22, 2020. No TRACKING. Did not receive ORDER. Pissed!!!!! No response from them. No phone number.
17 juni 2020
Omdöme utan inbjudan
This is a horrible company and possibly a scam
This is a horrible company. I order a bed of theirs two months ago. I have contact their "customer service" several times. I get back a message every time indicating that they will send me the information regarding the shipping of my product. They never do. They claim there are delays in manufacturing but 2 months for a product is ridiculous, especially with no indication of when it will actually be sent..
16 juni 2020
Omdöme utan inbjudan
Worst company!!
Worst company!!! Total scam. Lies after lies. Can’t get a straight answer. Awful!!!!
14 juni 2020
Omdöme utan inbjudan
Scam company
Scam company, I ordered end of April and now we have mid of June. No reaction to my requests, no shipping! Don’t order there!!
13 juni 2020
Omdöme utan inbjudan
THIS COMPANY IS A SCAM
THIS COMPANY IS A SCAM. not worth it. I tried to reaching out to the company and they said theyre working on it and Its been over a month and still no update or a bed........
In the process of disputing the charge.
8 juni 2020
Omdöme utan inbjudan
Complete Scam
Ordered a bed in the wrong size, changed my order got charged for 2 beds. I followed their instructions to change the size. Complained but was completely ignored. Complete scam.
Over 2 months later I still have not received a refund or a single bed and get automated responses to my emails.
Please do not make the same mistake.
8 juni 2020
Omdöme utan inbjudan
Ordered the fifth of May
Ordered the fifth of May, tomorrow is June 1st. They wouldn’t get back in contact with me so I opened a dispute with my credit card and the day after they decided to email me saying they were still processing my order, which is obviously false since they sent me fake shipping information the day after I purchased.
31 maj 2020
Omdöme utan inbjudan
3 months later no dog bed and 6 weeks…
3 months later no dog bed and 6 weeks later no refund.
And the same generic apology email saying we are sorry give us at least a week to sort.
Terrible
26 maj 2020
Omdöme utan inbjudan
Scammers
Scammers - no product or refund since February. Claimed money back through my bank. This review is for superpetsofficial.com
25 maj 2020
Omdöme utan inbjudan
Ordered a bed in February
Ordered a bed in February. Still nothing - no response!!! Don't do it!!!
17 maj 2020
Omdöme utan inbjudan
I bought a dog bed in february and have…
I bought a dog bed in february and have not received it now we in May have asked them to give me the money back but they do not they send the same mail again and again this is not a company
jeg har købt en hunde seng i febuar og har ikke modtaget den nu er vi i maj har bedt dem om at give mig pengene tilbage men det gør de ikke de sender den samme mail igen og igen dette er ikke et firma
17 maj 2020
Omdöme utan inbjudan
Wish I had read these reviews first
Wish I had read these reviews first. I bought a highly reviewed bed over a month ago and still havent recieved it. Thier website says they will refund if you wish due to covid 19 but after numerous emails which I believe are automated responses they wont refund. Or even give any IDEA as to when they will send the bed out. Awful service
15 maj 2020
Omdöme utan inbjudan
Ordered a fluffy dog bed in February
Ordered a fluffy dog bed in February. Money transferred . No bed has arrived and it is now the middle of May! Terrible company. Take care.
12 maj 2020
Omdöme utan inbjudan
Purchased dog food
Purchased dog food, never arrived, did not answer follow up email. Awaiting Paypal Buyer Protection response, will update then. So far, very bad experience, so avoid.
31 augusti 2019
Omdöme utan inbjudan
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