I’ve used Super Payments a couple of times now and it’s great! Nice to get some cashback, and I was able to pay using Apple Pay and my usual card. There’s an app, but it works no problem on desktop... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Purchased via superpayments 3 pairs of trainers from Adidas. Money taken, along with rewards. Short while later, realised Adidas haven't cleared my shopping basket. Contact Adidas. No transaction re... Se mer
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Over all good deals on superpayments. Only thing bothered me while purchasing gift cards (with only pay via bank option). Payments get declined by Bank as super payments flagged as unknown merchant. N... Se mer
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Another rapid transaction for my Allicin Max capsules. Best price anywhere, PLUS , I received a hefty £1.80 discount and on next purchase. My only regret is my own forgetfulness: having recently pur... Se mer
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Företagsinformation
Om Super Payments
Skrivet av företaget
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Welcome to Super We are on a mission to transform shopping by powering free payments for businesses, and savings with Rewards for shoppers. Over 2.5 million people have already used Super to pay and save in the UK. Learn more at superpayments.com: |
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Start saving with Rewards from your favourite brands today.
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Why Super?
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✅ Free payments for businesses and sales growth with Rewards. Includes BNPL, Open Banking and 0% card processing.
✅ Shoppers earn Rewards, money off their next purchase with the same brand. ✅ Amazing brands, spanning all retail industries. |
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Kontaktuppgifter
123 Buckingham Palace Road, SW1W 9SH, London, Storbritannien
- support@superpayments.com
- superpayments.com
4,4
Utmärkt
1 tn omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Super Payments
Thank you for reaching out here, Arfa!
Similar to Visa and Mastercard, we are a payment provider and unfortunately, do not have access to back end systems.
Please kindly reach out to the brand you shopped with to acquire the relevant details pertaining to your order, including refunds.
Of course, if there's anything else we can support with, please let us know.
Love using super payments so easy and…
Love using super payments so easy and fast to use with great credit in return for next purchases thank you
29 november 2024
Omdöme utan inbjudan
Svar från Super Payments
This makes us so happy, Monica! We're delighted to hear you're making the most out of paying with Super and of course, taking advantage of your cash rewards. 🎊
Easy to setup and easy to use
Easy to setup and easy to use with your bank account. Makes paying online secure and easy.
30 november 2024
Omdöme utan inbjudan
Svar från Super Payments
We're so happy to hear this, Andre! Thank you for taking the time to leave us a 5 star review. 🚀
Potentially great but poor interfac3
Have used this service twice now with same company, they are brilliant. But Superpay let them down. I have the App on my phone but it does not seem to link me when I scan the QR code. I'm accruing money but have no idea how to get to it.
Please sort out your systems ASAP
27 november 2024
Omdöme utan inbjudan
Svar från Super Payments
We're sorry to hear this, Dave! Can you pleas reach out to our team with your mobile number and email address so they can look into this for you via support@superpayments.com.
We look forward to hearing from you and turning this from 1 star into 5! 🙏
I have used super payments a few times…
I have used super payments a few times now and have saved around £40. It’s super easy and and safe. I like you can track everything through the app and any problem at all there Is someone happy to help. I have only experienced one small problem but it was with the company I bought from and yet super payments helped me straight away! Super payments is the way forward!
25 november 2024
Omdöme utan inbjudan
Svar från Super Payments
This is amazing, Nicola! Thank you so much for your kind words. We're delighted to see you're making the most out of paying with Super! 😊
Great service
Great service. always get a good amount of money off after purchasing. hence why i go back and keep using super payment.
27 november 2024
Omdöme utan inbjudan
Svar från Super Payments
Thank you so much Rachel! We remain here should you require future assistance. 😊
Tuck payment from my bank but Amazon…
Tuck payment from my bank but Amazon saying no payment received and I can’t find no customer service number to call.
24 november 2024
Omdöme utan inbjudan
Svar från Super Payments
We're sorry to hear this Sam! Please reach out to our team via support@superpayments.com. While we do not have a telephone service our contact details can be found within the Super app and on our website. We look forward to hearing from you.
Money taken. Haven't paid supplier.
Purchased via superpayments 3 pairs of trainers from Adidas. Money taken, along with rewards. Short while later, realised Adidas haven't cleared my shopping basket. Contact Adidas. No transaction recorded. Money taken. No order. Tried to contact superpayments. Still waiting for response. First issue I had with them, and not impressed.
Problem fixed. Not sure what they did. But sorted. Fair play to em.
Great customer service.
25 november 2024
Omdöme utan inbjudan
Svar från Super Payments
We're sorry to hear this, Dan! Our team have replied to your email with the relevant steps on how to complete your purchase. Should you require additional support, please kindly reply to our correspondence and they'll be more than willing to make things right.
We sincerely hope our timely response can help turn your experience, into a positive one. 🤞
I had an extremely frustrating Experience
I had an extremely frustrating experience with Superpayments. Last Thursday, I attempted to purchase a pair of Nike shoes and an iPad through Superpayments to take advantage of their cashback offer. Unfortunately, I ended up mistakenly charging the items directly to my bank account, and my order was never completed. When I tried to reorder using the provided voucher, it simply didn’t work.
I reached out to customer service for assistance, but they were unable to offer any solutions, leaving me empty-handed as my desired size sold out. Now, my money has been deducted from my account, and I’m left without my purchases. Despite sending additional messages, I’ve been told that they cannot issue a refund until they resolve the issue with Nike, which seems to be out of their hands.
This has been my last experience with Superpayments. I sincerely hope to recover my funds as soon as possible, but I feel incredibly let down by their service.
21 november 2024
Omdöme utan inbjudan
Svar från Super Payments
We're sorry to hear about your experience, Hamdy. Rest assured our team will do what they can to ensure the matter is resolved. They have replied to your correspondence received Friday morning and replied within a matter of hours advising this being investigated with Nike directly and will return as soon as an update has been received.
Our team remain on hand should you require additional support in the meantime.
Svar från Super Payments
Thank you for your kind words and 5 stars, Mrs Goddard! 😀
Always uses super payments
Always uses super payments, quick and handy
23 november 2024
Omdöme utan inbjudan
Svar från Super Payments
We're happy to hear it, Tammy! Thank you so much for taking the time to leave us a 5 star review - we really appreciate it. ✨
Love these vapes and ordering is a…
Love these vapes and ordering is a breeze , would recommend them definitely
23 november 2024
Omdöme utan inbjudan
Svar från Super Payments
We're delighted to hear you're happy with your purchase, Bobbie! Thank you for choosing Super!
Super Payments *****
A bit dubious when first using this app. No issues whatsoever for many transactions resulting in savings of £66 so far. One transaction failed to show on Amazon orders - submitted a request for help - recieved a response quickly and problem resolved. We'll done Super Payments *****
22 november 2024
Omdöme utan inbjudan
Svar från Super Payments
We're so delighted to hear this, Kay! As always our team remain on hand should you require future support. Thank you for your time and of course, your 5 stars. 🤩
Been using this super deal for a while…
Been using this super deal for a while it really does offer cash off so whats not to like ! Very happy.
21 november 2024
Omdöme utan inbjudan
Svar från Super Payments
We're happy to have you shopping and gaining rewards with Super, John! Thank you for leaving us a 5 star review. 🤗
Use regularly and with cashback it…
Use regularly and with cashback it saves on every purchase.
If return item get credit to use.
Would highly recommend using it and save every use.
21 november 2024
Omdöme utan inbjudan
Svar från Super Payments
Thank you so much for taking the time to leave us a 5 star review, Al! We're really appreciate your words of encouragement and recommendation. 🥳
Very easy to use, great cashback
Very easy to use and the cash back is great, especially if you purchase from the same retailer a lot.
Already received over £13 in cashback from a few purchases.
19 november 2024
Omdöme utan inbjudan
Svar från Super Payments
It's so great to hear that you're making the most out of paying with Super and of course being rewarded for shopping! Thank you so much for taking the time to share your experience and providing us with 5 stars. 🤩
Quick easy to use app
16 november 2024
Omdöme utan inbjudan
Svar från Super Payments
Thank you so much for taking the time to leave us a review, Deven!
Easy to navigate the app plus voucher…
Easy to navigate the app plus voucher code for shopping through the app
15 november 2024
Omdöme utan inbjudan
Svar från Super Payments
Thank you so much for leaving such positive feedback and for your 5 stars, Mick! ✨
Svar från Super Payments
Thank you so much for your 5 star review and seal of approval, Charlotte!
Easy and safe to use
Easy and safe to use, recommend to my friends
14 november 2024
Omdöme utan inbjudan
Svar från Super Payments
Thank you so much for taking the time to leave us a review and for your recommendation, James!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.