Very friendly and professional. I will say as someone who doesn't quite understand about surveys the explanation could have been better, but this is more down to my need to understand things at a gra... Se mer
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Det här tycker kunderna
★★★★★ Excellent service from Supernova. My mortgage company requested an asbestos report at 3pm on Wednesday. Supernova arranged a visit for Thursday morning, and the completed report, including... Se mer
Professional, knowledgable, friendly and very helpful throughout the entire process, from enquiry to post-survey questions. Short lead time to survey being carried out and results came back within a w... Se mer
"Excellent service. Anthony visited the property within 24 hours and gave a fast and accurate assessment of the communal area. The report was turned around by the next day on the fast track service an... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We carry out asbestos surveys and fire risk assessments across London, Essex, Hertfordshire, Kent, Sussex , Surrey and nationwide
Kontaktuppgifter
Hampstead House, 176 Finchley Road, London, NW3 6BT, London, Storbritannien
- 020 4586 0680
- hello@supernovagroup.co.uk
- supernovagroup.co.uk
4,8
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817 omdömen
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★★★★★
★★★★★
Excellent service from Supernova. My mortgage company requested an asbestos report at 3pm on Wednesday. Supernova arranged a visit for Thursday morning, and the completed report, including laboratory results, was in my inbox before lunchtime on Friday.
James, who carried out the survey, was extremely helpful and took the time to explain everything clearly. I paid for the fast-track service, which was worth every penny. Very impressed with the speed, efficiency and professionalism. Highly recommended.
15 oktober 2026
Omdöme utan inbjudan
Very friendly and professional
Very friendly and professional. I will say as someone who doesn't quite understand about surveys the explanation could have been better, but this is more down to my need to understand things at a granular level than anything, hence I'm still happy to give 5 stars
13 oktober 2026
Omdöme utan inbjudan
Professional & impressive service
Professional, knowledgable, friendly and very helpful throughout the entire process, from enquiry to post-survey questions. Short lead time to survey being carried out and results came back within a week. Highly recommend.
29 september 2026
Omdöme utan inbjudan
Gr8 company to deal with
Gr8 company to deal with, accommodating , true to their word for turnaround and surveyor kept in contact even though he was stuck on motorway by road works.
16 oktober 2026
Svar från Supernova Asbestos Surveys & Fire Safety
Thank you so much for your lovely 5-star review! ⭐
We're delighted to hear you had such a positive experience with Supernova Group and that we delivered on our promised turnaround times.
It's also wonderful to hear that our surveyor kept you informed despite the unexpected motorway delays. Communication and reliability are incredibly important to us, so it's lovely to see this recognised.
Thank you again for choosing Supernova Group. We really appreciate your support and hope to assist you again in the future!
The Supernova Team 🌟
A great experience from start to finish…
A great experience from start to finish - slick and rapid quotation and provisional booking, rapid invoice and confirmation of the booking. On time and pleasant knowledgeable Surveyor, and an extremely quick report. Can't reccommend enough.
9 oktober 2026
Svar från Supernova Asbestos Surveys & Fire Safety
Thank you so much for your fantastic 5-star review! ⭐⭐⭐⭐⭐
We're absolutely delighted to hear that you had such a positive experience with Supernova Group from start to finish.
From providing a prompt quotation and seamless booking process through to our surveyor arriving on time and delivering your report quickly, it's wonderful to know that every stage of our service met your expectations.
Our team works incredibly hard to make the entire process as straightforward, professional and efficient as possible, so feedback like this really does mean a lot.
Thank you again for choosing Supernova Group and for your lovely recommendation. We truly appreciate your support!
The Supernova Team 🌟
The team were quick and efficient and…
The team were quick and efficient and easy to deal with
15 oktober 2026
Svar från Supernova Asbestos Surveys & Fire Safety
Thank you so much for your lovely 5-star review! ⭐⭐⭐⭐⭐
We're delighted to hear that you found our team quick, efficient and easy to deal with.
Providing a straightforward, professional and hassle-free service is exactly what we strive for at Supernova Group, so it's wonderful to know we delivered!
Thank you for choosing us and taking the time to share your experience. We really appreciate your support!
The Supernova Team 🌟
So easy to deal with from the first…
So easy to deal with from the first call. barely had to speak to them when they arrived. they went above and beyond. They were both super polite and easy to work with. highly recommend this company.
6 oktober 2026
Omdöme utan inbjudan
Svar från Supernova Asbestos Surveys & Fire Safety
Thank you so much for your wonderful 5-star review! ⭐⭐⭐⭐⭐
We're absolutely delighted to hear that your experience with Supernova Group was so straightforward from the very first phone call.
It's especially lovely to hear that our surveyors went above and beyond and were both polite and professional throughout their visit. We'll be sure to pass your kind words on to the team, as recognition like this means a great deal to them.
Making the whole process easy and stress-free for our customers is something we take great pride in.
Thank you again for choosing Supernova Group and for recommending us. We really appreciate your support!
The Supernova Team 🌟
Svar från Supernova Asbestos Surveys & Fire Safety
Thank you so much for your lovely 5-star review! ⭐⭐⭐⭐⭐
We're delighted to hear that you found our service prompt, efficient and informative.
At Supernova Group, we pride ourselves on not only delivering a quick and professional service, but also ensuring our customers feel informed and supported throughout the process.
Thank you for choosing us and taking the time to leave such positive feedback. It's greatly appreciated by the whole team!
The Supernova Team 🌟
Efficient
Quick turn around, option for fast reporting and polite staff and testers.
10 oktober 2026
Svar från Supernova Asbestos Surveys & Fire Safety
Thank you so much for your fantastic 5-star review! ⭐⭐⭐⭐⭐
We're delighted to hear that you were pleased with our quick turnaround, fast-track reporting options and the friendly, professional service provided by our team.
We understand how important timely reports can be for our customers, so we work hard to offer flexibility without compromising on quality.
Your kind words about our office staff and surveyors are greatly appreciated, and we'll be sure to share your feedback with the team.
Thank you again for choosing Supernova Group!
The Supernova Team 🌟
I firstly contacted super nova to…
I firstly contacted super nova to carry out a asbestos demolition servey. Firstly the price was acceptable for what was involved,a small bungalow with interior and exterior asbestos. This proces of the survey was quit thurough and im pleased with this part.Second part i ask nova for a quote on removinf all materials found to have asbestos,they had the necessary info for a accurate quote.A quote was sent and i was gobsmacked at the cost,i imediately questioned this quote,and was told an error in addresses had taken place,A new quote was pesented several thousand pounds less ! My thoughts trying it on !! maybe maybe not.This work is not crazy expensive as people would make out to be. Be dilegent be cautious ,reviews are left by many people,stupid and naieve people who dont recognize a good job from a bad.Just get many quotes and dont dismiss the cheepish ones,They might just be the ones that are quenuine.
1 september 2026
Omdöme utan inbjudan
Svar från Supernova Asbestos Surveys & Fire Safety
Thank you for taking the time to share your feedback.
Firstly, we're pleased to hear that you were happy with the thoroughness of your Refurbishment and Demolition Asbestos Survey and the service provided by our surveying team.
We would, however, like to address your concerns regarding the subsequent asbestos removal quotation.
As you correctly highlighted, an administrative error involving the property address was identified within the initial quotation. Once this was brought to our attention, the error was acknowledged and a revised quotation was promptly provided.
We would like to reassure you that there was absolutely no intention to overcharge or mislead you. The original quotation was issued in error, and we apologise for the confusion and concern this understandably caused.
Asbestos removal costs can vary considerably depending on the type and quantity of asbestos-containing materials, accessibility, required control measures and the complexity of the works. We always aim to provide accurate, transparent and competitive quotations based on the specific requirements of each project.
We fully support customers obtaining multiple quotations and making informed decisions when appointing contractors. We are always given feedback that we are very competitive across all divisions.
Whilst we appreciate your disappointment regarding the initial pricing error, we are pleased that you were satisfied with the quality of our surveying service.
Thank you again for your feedback. We take accuracy and customer confidence seriously and will continue working to ensure our quotation processes meet the standards we expect.
The Supernova Group Team
I had a fire door installed in my very…
I had a fire door installed in my very newly purchased property. I was there to hand over keys and expressed this was the only set I had and that I couldn't be there during what was meant to be a 2 day install, keys were meant to be left in lock box but only new keys were left not the key for the shared front door. The new door is also scratched, marked and there's debris left in mine and shared spaces.
8 oktober 2026
Omdöme utan inbjudan
Excellent service
"Excellent service. Anthony visited the property within 24 hours and gave a fast and accurate assessment of the communal area. The report was turned around by the next day on the fast track service and read as expected. Thank you"
30 september 2026
Omdöme utan inbjudan
Svar från Supernova Asbestos Surveys & Fire Safety
Thank you so much for your fantastic 5-star review!
We're delighted to hear that Anthony was able to attend within 24 hours and that our fast-track reporting service met your expectations.
Providing a prompt, professional and reliable service is something we take great pride in, so it's wonderful to receive this feedback.
We'll be sure to pass your kind words on to Anthony!
Thank you again for choosing Supernova Group. We really appreciate your recommendation and hope to assist you again in the future.
The Supernova Group Team ⭐
Quick and professional company
Really happy with the quick turnaround and professionalism. Had my quote, survey done and received the report in under a week. Would definitely recommend working with Supernova.
29 september 2026
Omdöme utan inbjudan
Svar från Supernova Asbestos Surveys & Fire Safety
Thank you so much for your wonderful review!
We're delighted to hear that you were happy with the professionalism of our team and the quick turnaround from quotation through to receiving your completed report.
At Supernova Group, we pride ourselves on making the entire process as straightforward, efficient and stress-free as possible, so it's fantastic to know we delivered on that.
We really appreciate your recommendation and thank you for choosing Supernova Group!
The Supernova Group Team ⭐
Highly recommended
Fast, reliable service with competitive pricing. Would definitely recommend.
4 oktober 2026
Svar från Supernova Asbestos Surveys & Fire Safety
Thank you for your fantastic review!
We're delighted to hear that you found our service fast, reliable and competitively priced. Providing excellent service and great value for money is something we take real pride in.
We truly appreciate your recommendation and hope to assist you again in the future!
The Supernova Group Team ⭐
Svar från Supernova Asbestos Surveys & Fire Safety
Thank you so much for your lovely review!
We're delighted to hear that you found our team helpful, polite and efficient. Providing a friendly, professional and prompt service is something we take great pride in.
We really appreciate you taking the time to share your experience and thank you for choosing Supernova Group!
The Supernova Group Team ⭐
Fast professional service
Fast professional service. Excellent communication and very reasonable quote for FRA
1 oktober 2026
Svar från Supernova Asbestos Surveys & Fire Safety
Thank you for your fantastic review!
We're delighted to hear that you were pleased with the professionalism of our team, our communication throughout the process and the competitive pricing of your Fire Risk Assessment.
At Supernova Group, we pride ourselves on providing a prompt, reliable service without compromising on quality.
We really appreciate you taking the time to share your feedback and thank you for choosing us!
The Supernova Group Team ⭐
Needed a report completed quickly
Needed a report completed quickly
They not only come on site ultra quick but we also had the report within 24 hours
Thank you everyone 🙂
30 september 2026
Svar från Supernova Asbestos Surveys & Fire Safety
Thank you so much for your wonderful review! 😊
We're delighted that we could accommodate your urgent requirements and deliver your completed report within 24 hours.
We understand how important quick turnaround times can be, and our team always works hard to provide a fast, efficient and professional service without compromising on quality.
Your lovely feedback means a great deal to the whole team. Thank you for choosing Supernova Group!
The Supernova Group Team ⭐
Really speedy and helpful staff
Really speedy, very helpful getting the quote and booking in the work, then delivery driver was very considerate
22 september 2026
Omdöme utan inbjudan
Svar från Supernova Asbestos Surveys & Fire Safety
Thank you so much for your lovely review! 😊
We're delighted to hear that you found our team helpful and efficient throughout the quotation and booking process.
It's also wonderful to hear that our driver made such a positive impression. We'll be sure to pass your kind feedback on!
Providing a friendly, professional and reliable service from start to finish is incredibly important to us.
Thank you again for choosing Supernova Group. We really appreciate you taking the time to share your experience!
The Supernova Group Team ⭐
We recently used Supernova Group and…
We recently used Supernova Group and had a very positive experience. Communication was clear and professional throughout, and the team were helpful, responsive and easy to deal with. Everything was arranged efficiently and we were kept upda
21 september 2026
Omdöme utan inbjudan
Svar från Supernova Asbestos Surveys & Fire Safety
Thank you so much for taking the time to leave such a wonderful review!
We're delighted to hear that you had such a positive experience with Supernova Group and that our team provided clear communication, helpful support and a smooth, efficient service throughout.
Keeping our customers informed and making the entire process as straightforward as possible is something we take great pride in.
Your kind feedback means a lot to our team, and we truly appreciate you choosing Supernova Group.
We look forward to assisting you again in the future!
The Supernova Group Team ⭐
Really pleased with this service
Really pleased with the service from Supernova Group. The whole process was straightforward from booking through to receiving the final asbestos survey report. Communication was good, the survey was carried out promptly, and the report was
25 september 2026
Omdöme utan inbjudan
Svar från Supernova Asbestos Surveys & Fire Safety
Thank you so much for your fantastic review! 😊
We're delighted to hear that you were pleased with your experience, from the initial booking through to receiving your completed asbestos survey report.
We know how important clear communication, prompt appointments and efficient reporting are to our customers, so it's wonderful to hear that our team delivered on all three.
We really appreciate you taking the time to share your feedback and thank you for choosing Supernova Group!
The Supernova Group Team ⭐
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