I haven't gone on the trip yet but the booking process was so easy. I dealt with Catherine and she explained everything thoroughly right down to the amour of emails I will receive regarding this futur... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I booked through the website. The site is very clear and straightforward making booking your holiday very easy, the steps required are clearly explained.
Listening carefully & understanding that pensioners might need extra attention, which I received. Your prices were good & realistic, I thought. Follow up when I couldn’t find the “accept” made it easi... Se mer
Having used Sunway for a previous holiday we are delighted to use them again for our next trip. A quick call to Alice and she has it all organised within minutes. No hassle and stress free. Would high... Se mer
Företagsinformation
- Researrangör
- också i
- Kryssningsarrangör
- Kryssningsresebyrå
- Resebyrå
- Söksida för flygresor
- Söksida för resor
Skrivet av företaget
Sunway is Ireland’s largest Irish owned tour operator offering over 70 destinations worldwide. We offer the widest range of products from European Package Holidays to Cruises and Escorted Tours. We are proud to provide exceptional holidays at competitive prices and are a fully bonded travel company.
Sunway
Skrivet av företaget
- Irish Owned, Award Winning and committed to our customers
- We are an Irish owned and operated business unlike many other operators. We have 52 years of travel experience and have survived many booms and busts, ash clouds, strikes and political situations. We create jobs with 60 people in Ireland and a further 50 staff overseas. We are renowned for our outstanding representative service in our European resorts, we understand what Irish holidaymakers want and deliver it all the time, as our loyal customers show through testimonials and their repeat bookings year after year with Sunway.
Kontaktuppgifter
Marina House, Clarence Street, Dun Laoghaire, A96 RK31, Dublin, Irland
- +353 (01) 2366888
- info@sunway.ie
- sunway.ie
4,9
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Booking cruise was very easy
16 september 2026
Very helpful staff
15 september 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Catherine who i dealt with was very…
Catherine who i dealt with was very helpful, explained everything in detail, and made the whole process painless.
15 september 2026
Svar från Sunway
Dear Ms. Byrne
We are delighted to hear that our team member Catherine provided such excellent assistance, explaining everything thoroughly and making the entire process smooth and effortless for you. Your positive feedback is greatly appreciated and thank you for taking the time to let us know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway.
Excellent Customer Service from Kathy…
Excellent Customer Service from Kathy Cashe
I would like to thank Kathy Cashe for all her help in dealing with the enquiries I had raised. I found her very helpful, professional and understanding throughout the process. I was very happy with how she treated me and appreciated the time and effort she took to address my concerns.
Thank you, Kathy, for your excellent customer service.
10 september 2026
Omdöme utan inbjudan
Nikki was amazing
Nikki was amazing, so helpful, nothing was too much trouble, very happy with the service
12 september 2026
Svar från Sunway
Dear Ms. Minto
We were so happy to hear our team member Nikki provided such excellent service and made your experience a positive one. Thank you for your kind words and for taking the time to let us know!
Best Regards
Kathy Cashe
Customer Service Manager
Sunway
Easy to browse and book trips
This review is for the booking process. I appreciated the transparent pricing, good value options, customer reviews, and the ease with which I can manage my booking. Good communication on my booking.
13 september 2026
Svar från Sunway
Dear Jordan
We are so pleased to hear that our booking process, transparent pricing, and communication met your expectations. We appreciate you highlighting the value options and ease of managing your booking. Thank you for your wonderful feedback and for taking the time to let us know!
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
Excellent customer service
Having spoken to a number of travel agents before Sunway , I can safely safe that Lorraine was the most pleasant and helpful to deal with. I cannot recommend her or Sunway enough. Nothing was too much trouble and all of my queries were dealt with promptly and politely.
14 september 2026
Svar från Sunway
Dear Ms. McKiernan
We are so pleased to hear about your positive experience with us and it is wonderful to know that our team member Lorraine provided such helpful and pleasant service, addressing all your questions promptly. We truly appreciate your kind words and thank you for taking the time to let us know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway.
I booked a cruise for June 2027 with…
I booked a cruise for June 2027 with Tracy who was absolutely fabulous from start to finish! She was so knowledgable & really went the extra mile with information & the booking process. Her manner was so friendly & personable. Her confidence in her kniwledge was so reassuring. A lovely lady!😊
14 september 2026
Great Staff assistance
Lorraine Kenny tried many ways of putting a package together that suited our requirements and gave some insight into Club Med in Cephalu, which we subsequently booked
5 september 2026
Svar från Sunway
Dear Mr. Meany
We were so glad to hear that our staff member Lorraine could assist in finding the perfect Club Med Cefalù package for you. We appreciate your kind words and are delighted you had a positive experience with us! Thank you for letting us know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
No problem booking
No problem booking, staff good. I travel quite often with Sunway over the last 10 years, will continue to do so
6 september 2026
Svar från Sunway
Dear Ms. Gavin
We are so glad to hear you had a positive experience with us and appreciate your continued loyalty over the past decade. We look forward to many more journeys together!
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
Just an amazing experience with sunway…
Just an amazing experience with sunway ,I would recommend them 100% ,easy to book,friendly advisor everything you need advice.
The Tour guide/ escort and bus driver are just the nicest people you will meet.
Such a relaxing way to travel!
27 juli 2026
Svar från Sunway
Dear Ms. Maher
We are so happy to hear you had an amazing and relaxing experience with us! We truly appreciate your kind words about our booking process, friendly advisors, and wonderful tour guides and drivers. Thank you for your fantastic recommendation and taking the time to send us your positive feedback.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
Both Catherine and Nikki were…
Both Catherine and Nikki were excellent. Full of knowledge and advice, so professional with me in all our dealings. I have booked with Sunway many times and these ladies are great staff members.
11 september 2026
Svar från Sunway
Dear Mr. O'Connor
We are so pleased to hear about your excellent experience with our team members Catherine and Nikki. It is wonderful to know that their knowledge, advice, and professionalism made such a positive impression. We truly appreciate your continued loyalty and kind words.
Best Regards
Kathy Cashe
Customer Service Manager
Sunway
Svar från Sunway
Dear Ms. Forde
We were truly happy to hear about your positive experience with our team member Catherine. We appreciate you letting us know and your kind words!
Best Regards
Kathy Cashe
Customer Service Manager
Sunway
Good experience
I had to phone twice, never got first email but price fell from first call so saved me €10!!
2 september 2026
Svar från Sunway
Dear Ms. Boyle
We appreciate your feedback and we are glad to hear you ultimately saved money. We are sorry for the initial email issue.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
Very prompt and detailed response. Easy to follow website
Very prompt and detailed response.
2 september 2026
Svar från Sunway
Dear Mr. O Loughlin
We were so happy to hear that you had such a positive experience with our team! We truly appreciate your kind words and thank you for letting us know.
Regards
Kathy Cashe
Customer Service Manager
Sunway.
Kelllie was very helpful and…
Kelllie was very helpful and informative. Nothing was too much trouble. I booked most years with Sunway Holidays and always highly recommend.
8 september 2026
Svar från Sunway
Dear Ms Kelly
We are delighted to hear that our representative Kellie was so helpful and informative, making your experience seamless. Thank you for your continued loyalty and kind recommendation!
Kathy Cashe
Customer Service Manager
Sunway
Very smooth and efficient booking…
Very smooth and efficient booking process assisted by good product knowledge by the Sunway team
9 september 2026
Svar från Sunway
Dear Mr. Wade
We were so glad to hear you found our booking process smooth and efficient, and that our team's product knowledge was helpful. We appreciate your kind words and thank you for letting us know.
Regards
Kathy Cashe
Customer Service Manager
Sunway!
Detta är Trustpilot
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.