Account 2596- “So you are increasing the monthly payment for your useless and disadvantageous equipment and solar panels. My Florida Power bill is now $145, yet you are charging us $111 per mont... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We've enjoyed the lower monthly costs since our solar system was installed. We recommended a friend of ours contact you folks for his solar project. He's now activated and sure enough we received a... Se mer
Företaget har svarat
I have been with Sunnova for 8 years and added a Tesla battery with 13 Solar Panels a few years ago for a total of 34 panels. System has been working properly and if anything happens it will be fixeg... Se mer
Företaget har svarat
Great customer service! Explained everything with ample time and detail. Extremely patient with all of our questions and concerns. Even followed up after install and system was up and running to make... Se mer
Företaget har svarat
Företagsinformation
Om Sunnova Energy Corporation
Skrivet av företaget
Sunnova is a leader in solar energy, battery backup, system protection and home service financing. With 438K+ customers across the U.S. and its territories, we believe in providing a better energy service at a better price to deliver on our mission of powering energy independence.
If you want to learn more about the financial impact of investing in home solar, battery backup and more, Sunnova is the perfect place to start.
Sunnova Home Solar System
Not quite ready for a Sunnova home solar system quote? We have compiled all the information you need before deciding to go solar.
Click the link below to learn more on how to add solar panels to your new or existing home with our Sunnova SunSafe® solar panel + battery storage system.
Sunnova Reviews
We invite all existing customers to share their honest Sunnova experience by leaving a review. Writing a Sunnova review lets us provide the best experience possible for you and future households. We look forward to reading and replying to your review.
Thank you in advance for your Sunnova review and for being a valued customer.
- New Home Solar
- Add-on Solar Battery Storage
- Home Solar Protection Plans
Products & Services
Learn More About Solar Financing
Solar financing is an important decision. That said, here’s everything you need to know about getting a lease, loan or power purchase agreement (PPA).
25 Year Best-in-Class Warranty
Sunnova home solar and battery storage services come with a 25-year Sunnova Protect® Platinum plan offering worry-free, hassle-free maintenance, monitoring, repairs and replacements to ensure it performs to its maximum potential. Refer to the Warranty Agreement for complete warranty terms and limitations.
Kontaktuppgifter
20 Greenway Plaza #475, Houston, TX 77046, USA
- sunnova.com
4,4
Utmärkt
2 tn omdömen
Har besvarat 37 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Experiencia con mi sistema solar
Desde el primer momento su cordialidad, información y disposición para contestar preguntas fue muy clara.
Siempre que he llamado a servicio al cliente me han resuelto mis dudas y problemas. Su personal es muy amable y respetuoso.
12 februari 2025
Svar från Sunnova Energy Corporation
Agradecemos tus comentarios, Rosa. Nuestro objetivo es brindar un servicio al cliente de primer nivel y sus comentarios no tienen precio en nuestra búsqueda de la satisfacción del cliente.
Hasta la fecha de hoy el Sistema a…
Hasta la fecha de hoy el Sistema a funcionado perfectamente. Muchas gracias ! Se lo recomiendo a mis amistades.
12 februari 2025
Svar från Sunnova Energy Corporation
Agradecemos tus comentarios, Noris. Nuestro objetivo es brindar un servicio al cliente de primer nivel y sus comentarios no tienen precio en nuestra búsqueda de la satisfacción del cliente.
Services and care
12 februari 2025
Svar från Sunnova Energy Corporation
We appreciate your feedback, Juan. Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction.
the service is satisfactory and mostly…
the service is satisfactory and mostly is on time the system run very well i am happy with it
10 februari 2025
Svar från Sunnova Energy Corporation
Hello David, thank you for your five-star review. We appreciate your feedback and hope our services keep exceeding your expectations.
Svar från Sunnova Energy Corporation
Hi Karen, we appreciate your 5 star-review! Our goal is to provide world-class customer service, and we're pleased our efforts are reflected in your experience.
Svar från Sunnova Energy Corporation
Thank you, Carlos! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!
Good Business practices
We've enjoyed the lower monthly costs since our solar system was installed. We recommended a friend of ours contact you folks for his solar project. He's now activated and sure enough we received a bonus for sending you business - quick, easy, friendly. You did what you said you were going to do each step of the way. Thank you!
7 februari 2025
Svar från Sunnova Energy Corporation
Hello Duncan, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family!
Excellent Experience with Solar
Here’s an example of a customer review based on a solar installation experience:
Title: Excellent Investment in Solar Energy
⭐⭐⭐⭐⭐ (5/5)
“I recently had a solar system installed by Sunnova Energy and the experience has been fantastic from start to finish. The consultation process was smooth, with the team providing a clear breakdown of costs, savings, and financing options. Installation was completed on schedule, and the crew was professional and respectful of my property.
Since activation, my electricity bills have dropped significantly, and I love seeing my energy production in real-time through the monitoring app. There was a slight delay in getting approval from the utility company, but the solar provider kept me informed throughout the process.
Overall, I highly recommend solar energy and Sunnova Energy for anyone looking to reduce their carbon footprint and save money in the long run.
14 februari 2025
Svar från Sunnova Energy Corporation
Thank you for sharing your positive feedback, Customer! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence!
service and communication superb
14 februari 2025
Svar från Sunnova Energy Corporation
Thank you, MB! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!
Svar från Sunnova Energy Corporation
Saludos Luis. ¡Gracias por tu calificación de 5 estrellas! Nos sentimos honrados de saber que su experiencia se alinea con nuestro compromiso. Estamos aquí para garantizar que su viaje solar sea nada menos que excepcional. ¡Bienvenido a bordo!
The Technician was very professional…
The Technician was very professional and explained to me every detail and gave me few recommendations.
4 februari 2025
Svar från Sunnova Energy Corporation
We appreciate your feedback, Alba. Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction.
Svar från Sunnova Energy Corporation
We appreciate your feedback, Michele. Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction.
Svar från Sunnova Energy Corporation
We appreciate your feedback, Virgil. Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction.
Stay Away!!!!
We own solar panels that were installed by Trinity. When we made the agreement we had come to an understanding about what we could expect to pay monthly for the solar panels. Now that they are installed, the agreement we were given has not come to fruition. We are paying a lot more and every time we try to call and talk to someone about it they either don't know or have such a heavy accent that we can't understand them and they don't seem to understand what we're asking. Given that we are talking about thousands upon thousands of dollars here, I cannot NOT recommend these people enough. Truly the worst experience I've ever had with a company and it's costing us so much money. I am so mad. Stay away!
1 april 2024
Omdöme utan inbjudan
Svar från Sunnova Energy Corporation
Hi Lauren, thank you for sharing your concerns with us. We’d like to help resolve the issue, so please feel free to contact us privately with your account details. We apologize for any inconvenience and always aim to improve our customers' experience at Sunnova.
Our 'saleman' was very friendly
Our 'saleman' was very friendly. The installers did a great job, cleaned up well each day. All very professional. Love the money we can earn by signing others up.
4 februari 2025
Svar från Sunnova Energy Corporation
Hello Christine, thank you for your five-star review. We appreciate your feedback and hope our services keep exceeding your expectations.
Sunnova is good
Sunnova is good. The person that came out to the house didn't tell us the truth.
10 februari 2025
Svar från Sunnova Energy Corporation
Hello customer, thank you for your five-star review. We appreciate your feedback and hope our services keep exceeding your expectations.
Svar från Sunnova Energy Corporation
Hello Charles. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!
Everyone we’ve talked to were very…
Everyone we’ve talked to were very helpful and very knowledgeable about this program and the cost savings.
2 februari 2025
Svar från Sunnova Energy Corporation
We appreciate your feedback, Sandra! Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction.
Excelente servicio
Excelente servicio, atienden bastante rápido situaciones que se le presentan. Hasta el momento estoy muy agradecida y satisfecha con la adquisición de los paneles solares.
30 januari 2025
Svar från Sunnova Energy Corporation
Apreciamos sus comentarios, Irma. Nuestro objetivo es brindar un servicio al cliente de primer nivel y sus comentarios no tienen precio en nuestra búsqueda de la satisfacción del cliente.
Easy to deal with and quick to respond…
Easy to deal with and quick to respond to the only problem I experienced in the past 9 years.
30 januari 2025
Svar från Sunnova Energy Corporation
We appreciate your feedback, Donald. Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.