Account 2596- “So you are increasing the monthly payment for your useless and disadvantageous equipment and solar panels. My Florida Power bill is now $145, yet you are charging us $111 per mont... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We've enjoyed the lower monthly costs since our solar system was installed. We recommended a friend of ours contact you folks for his solar project. He's now activated and sure enough we received a... Se mer
Företaget har svarat
I have been with Sunnova for 8 years and added a Tesla battery with 13 Solar Panels a few years ago for a total of 34 panels. System has been working properly and if anything happens it will be fixeg... Se mer
Företaget har svarat
Great customer service! Explained everything with ample time and detail. Extremely patient with all of our questions and concerns. Even followed up after install and system was up and running to make... Se mer
Företaget har svarat
Företagsinformation
Om Sunnova Energy Corporation
Skrivet av företaget
Sunnova is a leader in solar energy, battery backup, system protection and home service financing. With 438K+ customers across the U.S. and its territories, we believe in providing a better energy service at a better price to deliver on our mission of powering energy independence.
If you want to learn more about the financial impact of investing in home solar, battery backup and more, Sunnova is the perfect place to start.
Sunnova Home Solar System
Not quite ready for a Sunnova home solar system quote? We have compiled all the information you need before deciding to go solar.
Click the link below to learn more on how to add solar panels to your new or existing home with our Sunnova SunSafe® solar panel + battery storage system.
Sunnova Reviews
We invite all existing customers to share their honest Sunnova experience by leaving a review. Writing a Sunnova review lets us provide the best experience possible for you and future households. We look forward to reading and replying to your review.
Thank you in advance for your Sunnova review and for being a valued customer.
- New Home Solar
- Add-on Solar Battery Storage
- Home Solar Protection Plans
Products & Services
Learn More About Solar Financing
Solar financing is an important decision. That said, here’s everything you need to know about getting a lease, loan or power purchase agreement (PPA).
25 Year Best-in-Class Warranty
Sunnova home solar and battery storage services come with a 25-year Sunnova Protect® Platinum plan offering worry-free, hassle-free maintenance, monitoring, repairs and replacements to ensure it performs to its maximum potential. Refer to the Warranty Agreement for complete warranty terms and limitations.
Kontaktuppgifter
20 Greenway Plaza #475, Houston, TX 77046, USA
- sunnova.com
4,4
Utmärkt
2 tn omdömen
Har besvarat 37 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
If you’re thinking about Solar choose Trinity (Sunnova)
Everyone we dealt with was very professional, polite, and knowledgeable. They explained things in a way that were easy to understand. The whole process went exactly like they said it would. It so simple and easy and best part is, You don’t have to do anything. They take care of it all. And it costs you nothing and you have everything to gain.
24 mars 2025
Svar från Sunnova Energy Corporation
We appreciate your feedback, Cindy! Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction.
Svar från Sunnova Energy Corporation
Agradecemos sus comentarios, Manuel! Nuestro objetivo es brindar un servicio al cliente de primera calidad, y sus comentarios son invaluables para lograr la satisfacción del cliente.
Svar från Sunnova Energy Corporation
We appreciate your feedback, Josue! Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction.
Bueno onestamente he tenido un servicio…
Bueno onestamente he tenido un servicio genial ante tanta interrupcion que hay yo he tenido la energia estable no he sufrido de apagones ni fluctuaciones
14 mars 2025
Svar från Sunnova Energy Corporation
Hola customerDanny, gracias por su reseña, apreciamos su comentario. Nos alegra saber que su experiencia ha sido excepcional.
Satisfied customer
I am satisfy with Sunnova so far. Time will tell if solar was a good choice for us. I like being able to see everything on the app. I am optimistic.
14 mars 2025
Svar från Sunnova Energy Corporation
Thank you, Andrea! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!
Great customer service
Great customer service! Explained everything with ample time and detail. Extremely patient with all of our questions and concerns. Even followed up after install and system was up and running to make sure we were ok and I stood how everything worked! Recommend 100%
20 mars 2025
Svar från Sunnova Energy Corporation
Hello customer, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback.
No customer service
I have been waiting for nearly five months for my battery activation, and Sunnova has yet to resolve the issue. Despite multiple follow-ups, I have received no clear answers or timeline. Meanwhile, my Edison bill has significantly increased due to this delay, and Sunnova has not provided any compensation for the inconvenience.
Customer service has been frustratingly slow, and I am left with no choice but to consider legal action if this continues. I expected better service and accountability from a company that promises reliable solar solutions. I strongly urge anyone considering Sunnova to be cautious and ensure they get firm commitments before signing up.
7 november 2024
Omdöme utan inbjudan
Svar från Sunnova Energy Corporation
Thank you for reaching out and bringing this matter to our attention. We genuinely appreciate your feedback, as it helps us identify areas where we can improve. We understand the importance of addressing your issues. Feel free to contact our customer service at (866)786-6682 or at customerservice@sunnova.com with your system ID. We look forward to the opportunity to address your concerns and ensure that you have a positive experience with us.
Svar från Sunnova Energy Corporation
Hello Vladimir. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!
Professional install
17 mars 2025
Svar från Sunnova Energy Corporation
Thank you, Guilherme docouto! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!
Lo inportantante que no se quedaran sin luz
Mi experiencia fue buena la compañia es exelente Gracias
18 mars 2025
Svar från Sunnova Energy Corporation
Hola Jose, gracias por tu reseña de cinco estrellas, apreciamos tus comentarios. Nos alegra saber que su experiencia ha sido excepcional.
El seguimiento y continuo contacto con…
El seguimiento y continuo contacto con el cliente.
Rapides en contestar y en el servicio.
10 mars 2025
Svar från Sunnova Energy Corporation
¡Gracias por tu calificación de 5 estrellas! Nos sentimos honrados de saber que su experiencia se alinea con nuestro compromiso. Estamos aquí para garantizar que su viaje solar sea nada menos que excepcional. ¡Bienvenido a bordo!
Ustedes son muy profesional y todo lo…
Ustedes son muy profesional y todo lo hacen muy cómodo y práctico para nosotros los clientes.Ademas, nos mantienen informados todo el tiempo.
17 mars 2025
Svar från Sunnova Energy Corporation
Agradecemos tus comentarios, Wanda. Nuestro objetivo es ofrecer un servicio al cliente de máxima calidad, y sus comentarios son muy valiosos para lograr la satisfacción del cliente.
The great service
First im.happy to choose you because of the seriousness and your great customer service one of the best in the market .
9 mars 2025
Svar från Sunnova Energy Corporation
We appreciate your feedback, Angel! Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction.
Courteous and Helpful I’ve had my solar for two years now and…
I’ve had my solar for two years now and have never had a problem. I phoned once with a question and the customer service rep was very courteous and helpful.
16 mars 2025
Svar från Sunnova Energy Corporation
We appreciate your feedback, Christine! Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction.
Svar från Sunnova Energy Corporation
We appreciate your feedback, Angel! Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction.
Svar från Sunnova Energy Corporation
Agradecemos sus comentarios, Modesto. Nuestro objetivo es brindar un servicio al cliente de primera calidad, y sus comentarios son invaluables para lograr la satisfacción del cliente.
Svar från Sunnova Energy Corporation
Hi Glenn! We appreciate your feedback. Thank you for being part of the Sunnova Family!
Svar från Sunnova Energy Corporation
Thank you for your 5-star rating! We are here to ensure that your solar journey is nothing short of exceptional. Thank you for choosing Sunnova!
los mejores
7 mars 2025
Svar från Sunnova Energy Corporation
Agradecemos tus comentarios, María. Nuestro objetivo es brindar un servicio al cliente de primer nivel y tus comentarios son invaluables en nuestra búsqueda de la satisfacción del cliente.
reasonable monthly cost
reasonable monthly cost. no problems. works great. lowers Edison bill greatly. System just works. and saves me costs. all good.
6 mars 2025
Svar från Sunnova Energy Corporation
Hello Barnes. Thank you for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.