Sunnamusk London - Sheffield Omdömen 43

TrustScore 4.5 av 5

4,5

Lower High Street, S9 1EP Sheffield, Meadowhall, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The experience I had with one of the workers was amazing she was so sweet and nice the oils that she had sold to me smelt so beautiful

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I picked up a bottle of Wood De Amber (Heaven on Earth is my favourite), and the two ladies (one was the manageress) were super-friendly and helpful. Great perfume, lovely people, highly recommended.

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Sunnamusk is my all time favourite brand. Their scents are absolutely UNREAL and so unique. Their customer service is second to none. The staff are so so friendly and knowledgable, and if you want t... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

The staff are very knowledgeable and so helpful and perfume smells.are amazing definitely buy again alot better than high street shops if you're after quality


Företagsinformation

  1. Parfymaffär
  2. Leverantör av kosmetika och parfymer
  3. Kosmetikbutik

Skrivet av företaget

Sunnamusk is a British fragrance house adored for its elegant and captivating scents inspired by the beauty of Arabia, led by co-founder Kazi Abidur Rahman. The Sunnamusk journey started in 2009 from humble beginnings on the streets of East London, where five brothers settled into the bustling Whitechapel market bringing an Eastern-inspired aroma to the heart of London. An unwavering commitment to a philosophy of ‘Fragrance First’ propelled Sunnamusk from market stalls to Malls and stores quickly opened across the United Kingdom and eventually into Europe. Today the Sunnamusk portfolio of products has expanded beyond Eau de Parfums to include heavenly home fragrances, rich perfume oils infused with our signature scents and bespoke fragrances available across a network of 36 exclusive Sunnamusk branded stores and ecommerce sites in 5 countries. Kazi Abidur Rahman, co-founder and brand director, remains the driving force behind Sunnamusk. His passion for design, graphics and video along with an expert nose for beautifully-formulated fragrance, has helped transform Sunnamusk from a small bespoke brand to an instantly recognised label. Sunnamusk invites you to embark on an immersive fragrance journey that inspires and enchants, making the world a more beautiful place, one scent at a time.


Kontaktuppgifter

  • Lower High Street, S9 1EP, Sheffield, Meadowhall, Storbritannien

4,5

Utmärkt

TrustScore 4.5 av 5

43 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

The experience I had with one of the…

The experience I had with one of the workers was amazing she was so sweet and nice the oils that she had sold to me smelt so beautiful

4 april 2026
Logotyp för Sunnamusk London - Sheffield

Svar från Sunnamusk London - Sheffield

Dear Nayab

Thank you for your lovely review. We’re thrilled to hear you had such an amazing experience and that our team member was sweet and helpful. It’s wonderful to know you loved the beautiful oils you purchased!

Kind Regards
The Sunnamusk Team

Betygsatt 5 av 5 stjärnor

Great staff!

I picked up a bottle of Wood De Amber (Heaven on Earth is my favourite), and the two ladies (one was the manageress) were super-friendly and helpful. Great perfume, lovely people, highly recommended.

21 februari 2026
Logotyp för Sunnamusk London - Sheffield

Svar från Sunnamusk London - Sheffield

Dear Paul

Thank you for your lovely review. We’re thrilled to hear you enjoyed your visit, found our team friendly and helpful, and loved Wood De Amber. Your recommendation means a lot to us!

Kind Regards
The Sunnamusk Team

Betygsatt 5 av 5 stjärnor

A Wonderful Experience

The staff at Meadowhall are so lovely, helpful and professional. The perfumes and oils smell divine.

14 februari 2026
Logotyp för Sunnamusk London - Sheffield

Svar från Sunnamusk London - Sheffield

Dear Sharon

Thank you for your wonderful feedback. We’re thrilled to hear that our Meadowhall team were helpful and professional, and that you love our perfumes and oils!

Kind Regards
The Sunnamusk Team

Betygsatt 5 av 5 stjärnor

Good face to face skills..able to…

Good face to face skills..able to assess my needs and interpret product matching..will buy again and a pleasurable buying experience

10 februari 2026
Logotyp för Sunnamusk London - Sheffield

Svar från Sunnamusk London - Sheffield

Dear Ms R C,

Thank you for your wonderful feedback. We’re delighted to hear that our team was able to assess your needs and provide a pleasurable buying experience. We look forward to welcoming you again!

Kind Regards
The Sunnamusk Team

Betygsatt 5 av 5 stjärnor

Great customer service.

10 februari 2026
Logotyp för Sunnamusk London - Sheffield

Svar från Sunnamusk London - Sheffield

Dear William

Thank you for your wonderful feedback. We’re delighted to hear you experienced great customer service and truly appreciate your support.

Kind Regards
The Sunnamusk Team

Betygsatt 4 av 5 stjärnor

My favourite perfume of all time…

My favourite perfume of all time ‘forever’ it’s beautiful
I just wish the price was a little bit less as I like to use it every day

28 januari 2026
Logotyp för Sunnamusk London - Sheffield

Svar från Sunnamusk London - Sheffield

Dear M Kelly,

We're happy to hear that 'Forever' is your favorite perfume! We appreciate your feedback regarding the price and will consider it as we plan for the future.

Best Wishes
The Sunnamusk Customer Care Team

Betygsatt 5 av 5 stjärnor

Great staff

Staff really helpful and polite

5 december 2025
Logotyp för Sunnamusk London - Sheffield

Svar från Sunnamusk London - Sheffield

Hi Anne,

Thank you! We’re glad you found our staff helpful and polite.

Kind regards,
The Sunnamusk Customer Care Team

Betygsatt 5 av 5 stjärnor

A “smell me” taster turn into a purchase

I was given a “smell me” slip and was told it will last forever. I’ve had it for about 2 months now and still smells amazing so I bought the oil and it’s just as great

1 december 2025
Logotyp för Sunnamusk London - Sheffield

Svar från Sunnamusk London - Sheffield

Hi Seth,

Thank you for sharing this lovely feedback! We’re so happy the “smell me” slip impressed you and that you’re loving the oil just as much.

Kind regards,
The Sunnamusk Customer Care Team

Betygsatt 5 av 5 stjärnor

Wonderful polite and friendly Sunna…

Wonderful polite and friendly Sunna musk assistant went the extra mile to help chose our perfume

26 november 2025
Logotyp för Sunnamusk London - Sheffield

Svar från Sunnamusk London - Sheffield

Hi Ann,

Thank you for your wonderful review! We’re delighted to hear our team provided such friendly and helpful service during your visit.

Kind regards,
The Sunnamusk Customer Care Team

Betygsatt 5 av 5 stjärnor

The best fragrance 🧡 Abid Ambre oil

The best fragrance 🧡 Abid Ambre oil

4 oktober 2025
Logotyp för Sunnamusk London - Sheffield

Svar från Sunnamusk London - Sheffield

Hi Sara,

Thank you so much for your review! We’re thrilled to hear you love Abid Ambre oil — it’s one of our favourites too!

Kind regards,
The Sunnamusk Customer Care Team

Betygsatt 5 av 5 stjärnor

Great smell

Excellent scent. Expensive looking premium packaging

4 september 2025
Logotyp för Sunnamusk London - Sheffield

Svar från Sunnamusk London - Sheffield

Hey!

Thank you for your lovely feedback! We’re thrilled to hear you enjoyed the scent and premium packaging of our product.

Best Wishes,
The Sunnamusk Customer Care Team

Betygsatt 5 av 5 stjärnor

It’s been my best oil perfume for over…

It’s been my best oil perfume for over 3years now and counting,and I never got it wrong I always get lovely compliments

6 september 2025
Logotyp för Sunnamusk London - Sheffield

Svar från Sunnamusk London - Sheffield

Dear Amenze,

Thank you for your continued support over the past three years! We’re delighted that our oil perfumes continue to bring you compliments and joy.

Best Wishes,
The Sunnamusk Customer Care Team

Betygsatt 5 av 5 stjärnor

Lovely items and helpful staff

The smell of the gift I bought were amazing!! The sales advisor was very helpful and had lots of knowledge about the brand, as I wanted to know what the best sellers were. She introduced the loyalty card to me also.

22 augusti 2025
Logotyp för Sunnamusk London - Sheffield

Svar från Sunnamusk London - Sheffield

Dear Naz,

Thank you for sharing your wonderful feedback! We’re so pleased to hear that you loved the scent of your gift and that our sales advisor was able to guide you with knowledge and care. It’s great to know you’ve also discovered our loyalty card – we can’t wait to welcome you back to enjoy even more rewards!

Best Wishes,
The Sunnamusk Customer Care Team

Betygsatt 5 av 5 stjärnor

Lovely fragrance and assistant was very…

Lovely fragrance and assistant was very helpful

20 augusti 2025
Logotyp för Sunnamusk London - Sheffield

Svar från Sunnamusk London - Sheffield

Dear Miss Rizwana Begum-Khan,

Thank you for your kind words! We’re delighted that you enjoyed the fragrance and received helpful service from our team.

Best Wishes,
The Sunnamusk Customer Care Team

Betygsatt 5 av 5 stjärnor

Love love love!!!!

Sunnamusk is my all time favourite brand. Their scents are absolutely UNREAL and so unique. Their customer service is second to none. The staff are so so friendly and knowledgable, and if you want to stand at the stall and test 50 different combos they are more than happy to oblige! 😁 I always come away with a big smile on my face and chuffed to bits with my purchases.

They also have a brilliant reward scheme, so if like me you love the brand, you can save yourself so much money if you’re likely to be making fairly regular purchases. I’ve been a customer for about a year now and am already in the highest reward tier. Love love love 👍🏻🩷

27 augusti 2025
Omdöme utan inbjudan
Logotyp för Sunnamusk London - Sheffield

Svar från Sunnamusk London - Sheffield

Dear Aimee,

Thank you so much for your incredible 5-star review! We’re thrilled to hear that Sunnamusk is your all-time favourite brand and that our scents, service, and rewards scheme have brought you so much joy.

It’s wonderful to know our team has been able to make your in-store experience fun and memorable — testing 50 combinations sounds like a real adventure! 😁 Your kind words truly mean a lot to us, and we can’t wait to welcome you back for more fragrance fun.

Best Wishes,
The Sunnamusk Customer Care Team

Betygsatt 5 av 5 stjärnor

Great customer service, great Oud!

Great customer service from the lady at the counter. She was very helpful in helping me choose the right Oud.

2 juli 2025
Logotyp för Sunnamusk London - Sheffield

Svar från Sunnamusk London - Sheffield

Hi A. Hussain,

Thank you for your kind feedback! We're glad our team helped you discover the perfect Oud — it’s one of our specialties.

Kind regards,
The Sunnamusk Team

Betygsatt 5 av 5 stjärnor

The staff were very helpful

The staff were very helpful, polite and knowledgeable.

3 juni 2025
Logotyp för Sunnamusk London - Sheffield

Svar från Sunnamusk London - Sheffield

Hey Paulo,

We appreciate your kind words about our team! It’s great to hear they made your visit so pleasant.

Kind Regards,
The Sunnamusk Customer Care Team

Betygsatt 1 av 5 stjärnor

The perfume oil doesn’t last up to…

The perfume oil doesn’t last up to 10mins. The sample deceived me and I spent over £72 of my hard earned money and I am super upset and disappointed as this was my first time patronizing this business.
And this is the last time ever!!!
You guys really hurt me I need my money back!!!

21 maj 2025
Logotyp för Sunnamusk London - Sheffield

Svar från Sunnamusk London - Sheffield

Hi Mary,

We’re truly sorry to hear about your experience and understand how disappointing this must be. Our samples are intended to give a general idea of the fragrance, but sometimes the lasting power can vary depending on skin chemistry and application. Unfortunately, due to hygiene reasons, we are unable to offer refunds on opened fragrance oils. However, we would love the chance to discuss this further and see if we can offer you a solution or alternative product that better suits your preferences. Please reach out to our customer care team directly.

Kind Regards
The Sunnamusk Team

Betygsatt 5 av 5 stjärnor

Young lady who served me was polite and…

Young lady who served me was polite and very helpful

27 maj 2025
Logotyp för Sunnamusk London - Sheffield

Svar från Sunnamusk London - Sheffield

Hey Margaret,

We’re glad to hear you had a positive experience with our team. Thank you for sharing your feedback!

Kind Regards,
The Sunnamusk Customer Care Team

Betygsatt 5 av 5 stjärnor

I purchased a perfume at Meadowhall…

I purchased a perfume at Meadowhall sheffield, the staff were polite , patient , knowledgable , gave me lots of scents to try , I didn’t feel rushed to make a purchase , a really pleasant shopping experience .

22 maj 2025
Logotyp för Sunnamusk London - Sheffield

Svar från Sunnamusk London - Sheffield

Hey Duncan,

Thank you for your lovely comments! We’re happy to hear you enjoyed a relaxed and informative visit with our staff.

Kind Regards,
The Sunnamusk Customer Care Team

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer