Bought a bottle of ALLURING EMPRESS in blue water on Saturday 06/07/2024 and am very disappointed,the tester in the shop was great but mine doesn’t even last an hour I live about 80 miles away from th... Se mer
Företaget har svarat
Plats
Byt platsPKWY, DA9 9ST Dartford, England, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I am absolutely impressed! Exceptional customer service, a truly high level of professionalism, an amazing variety of fragrances, and outstanding quality. I purchased perfume oils, and the scent is si... Se mer
Företaget har svarat
Lovely welcome when entering your shop help full staff the whole experience was very good
Företaget har svarat
As always, Siddika was amazing. Very helpful, patient and knowledgeable. Every time i have been there, she has been so helpful. All the staff at Bluewater were polite, never came across as pushy snak... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Sunnamusk is a British fragrance house adored for its elegant and captivating scents inspired by the beauty of Arabia, led by co-founder Kazi Abidur Rahman. The Sunnamusk journey started in 2009 from humble beginnings on the streets of East London, where five brothers settled into the bustling Whitechapel market bringing an Eastern-inspired aroma to the heart of London. An unwavering commitment to a philosophy of ‘Fragrance First’ propelled Sunnamusk from market stalls to Malls and stores quickly opened across the United Kingdom and eventually into Europe. Today the Sunnamusk portfolio of products has expanded beyond Eau de Parfums to include heavenly home fragrances, rich perfume oils infused with our signature scents and bespoke fragrances available across a network of 36 exclusive Sunnamusk branded stores and ecommerce sites in 5 countries. Kazi Abidur Rahman, co-founder and brand director, remains the driving force behind Sunnamusk. His passion for design, graphics and video along with an expert nose for beautifully-formulated fragrance, has helped transform Sunnamusk from a small bespoke brand to an instantly recognised label. Sunnamusk invites you to embark on an immersive fragrance journey that inspires and enchants, making the world a more beautiful place, one scent at a time.
Kontaktuppgifter
PKWY, DA9 9ST, Dartford, England, Storbritannien
4,9
Utmärkt
133 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Siddika and colleagues were amazing
As always, Siddika was amazing. Very helpful, patient and knowledgeable. Every time i have been there, she has been so helpful. All the staff at Bluewater were polite, never came across as pushy snake oil sales people to buy anything, gave space for us to decide at our own pace. This made the buying experience even more rewarding. Golden Dust oil is very good and long lasting.
13 december 2025
Svar från Sunnamusk London - Bluewtaer
Ashen ,
We're happy to hear that you had such a positive experience! It's great to know that our team was helpful and provided a comfortable environment for you. We appreciate your kind words and are glad you enjoy the Golden Dust oil.
Best Wishes
The Sunnamusk Customer Care Team
Very good deal and excellent service as…
Very good deal and excellent service as usual.
20 december 2025
Svar från Sunnamusk London - Bluewtaer
Olaniran Lampejo,
We're happy you had a great experience and found our deal beneficial. We appreciate your continued support and value your feedback!
Best Wishes
The Sunnamusk Customer Care Team
Staff very nice and friendly
Staff very nice and friendly. Lovely display in the shop. Perfumes smell really nice.
18 december 2025
Svar från Sunnamusk London - Bluewtaer
Mr Colin Abbott,
We are happy to hear that you enjoyed the shop's atmosphere and found our staff to be friendly. We appreciate you taking the time to share your experience!
Best Wishes
The Sunnamusk Customer Care Team
Svar från Sunnamusk London - Bluewtaer
Hi Reginald,
Thank you for recommending us! We’re glad you’re happy with the quality and service.
Kind regards,
The Sunnamusk Customer Care Team
Svar från Sunnamusk London - Bluewtaer
Hi Razia,
Thank you so much for your lovely feedback! We’re happy to hear you’re enjoying the long-lasting perfumes and had an excellent experience with us.
Kind regards,
The Sunnamusk Customer Care Team
The service I got in the shop was…
The service I got in the shop was great. Not pushy at all. These scents speak for themselves. Absolutely gorgeous ❤️
28 november 2025
Svar från Sunnamusk London - Bluewtaer
Hi Jackie,
Thank you so much for your lovely review! We're delighted to hear that you received great service in-store and that you enjoyed our scents — they really do speak for themselves. We appreciate you choosing Sunnamusk!
Kind regards,
The Sunnamusk Customer Care Team
The only shop that sells 100% oil…
The only shop that sells 100% oil perfumes in the UK.
19 september 2025
Svar från Sunnamusk London - Bluewtaer
Hey Paul
We’re so glad you love our 100% oil perfumes — thank you for the amazing review!
Best wishes
The Sunnamusk Customer Care Team
Svar från Sunnamusk London - Bluewtaer
Hey Lola
Thank you for the lovely review — we’re delighted to hear our customer assistant made your experience outstanding!
Best wishes
The Sunnamusk Customer Care Team
Sunnamusk Bluewater Visit.
I Visited Sunnamusk Bluewater on November 1st 2025
I was immediately greeted by Siddika at the door.
I had a rough idea as to what Ouds I wanted with spice and citrus and floral notes.
Siddika immediatey pointed me to Oud Aristo And Oud Splendor which matched the fragrance profile that I desired immediately.
She is one of the most passionate people I have met with respect to fragrances and she is very down to earth and approachable.
Siddika has vast knowledge as to all the products sunnamusk offers and Siddika could answer all my questions when it came to Silage and notes.
it's great to see such passion especially when I share the same passion for fragrance.
I would highly recommend a visit to such a lovely company with such lovely staff.
1 november 2025
Svar från Sunnamusk London - Bluewtaer
Hi BS,
Thank you so much for your wonderful and detailed review! We’re thrilled to hear that Siddika provided such knowledgeable and passionate guidance to help you find the perfect fragrances. Your kind words mean a lot to us, and we’re delighted to share your recommendation with our team.
Kind Regards,
The Sunnamusk Customer Care Team
Svar från Sunnamusk London - Bluewtaer
Hi Dawn,
Thank you for your lovely feedback! We’re delighted that you enjoyed our friendly staff and heavenly perfumes. Your support and kind words mean so much to us.
Kind Regards,
The Sunnamusk Customer Care Team
Svar från Sunnamusk London - Bluewtaer
Hi Jacqueline,
Thank you so much for your kind words! We’re thrilled that you finally treated yourself to Golden Dust and that you enjoyed the service you received.
Kind Regards,
The Sunnamusk Customer Care Team
The world good and sweet perfume
The world good and sweet perfume. My self from Norway ❤️
30 oktober 2025
Svar från Sunnamusk London - Bluewtaer
Hi Islam,
Thank you for your wonderful review! We’re so glad you’re enjoying our sweet and beautiful perfumes — sending our warmest regards all the way to Norway!
Kind Regards,
The Sunnamusk Customer Care Team
Lady in shop was very helpful. Couldn’t have made my mind up without her advise. She went above and beyond her role.
Lady in shop was very helpful
24 oktober 2025
Svar från Sunnamusk London - Bluewtaer
Thank you for sharing your experience! We’re so glad our team could help and provide guidance to make your choice easier. Your kind words inspire us to go above and beyond every day.
Kind Regards,
The Sunnamusk Customer Care Team
Sensational service
Sensational service, and customer care, wonderful attitude from staff, very knowledgeable, beautiful collection and display the 2 ladies that served me, (apologies I’ve forgotten there names) were so lovely and chatty, definitely an asset to the shop and the company. I will be going in again sometime to see them and definitely purchase another fragrance.
Thanks again girls,
Kind regards
Casper
23 oktober 2025
Svar från Sunnamusk London - Bluewtaer
Caspercampbell,
We're happy to hear that you enjoyed your experience in our shop. We appreciate your kind words regarding our team's service and knowledge. We're glad they made your visit memorable, and we look forward to your next purchase.
Best Wishes
The Sunnamusk Customer Care Team
Lovely store in Bluewater
Lovely store in Bluewater, very helpful and knowledgeable staff. The fragrances are divine.
18 oktober 2025
Svar från Sunnamusk London - Bluewtaer
Sara,
We're happy to hear that you enjoyed our Bluewater store! It's wonderful to know our staff's knowledge and the fragrances impressed you. Thanks for your feedback.
Best Wishes,
The Sunnamusk Customer Care Team
My go to perfume hub 😍
Very unique scents. Never worn Sunnamusk without a compliment.
Oh I miss Shaf X 😫
11 oktober 2025
Svar från Sunnamusk London - Bluewtaer
Hello,
We're so happy to hear our unique scents bring you compliments! We appreciate you sharing your love for our fragrances and your feedback.
Best Wishes,
The Sunnamusk Customer Care Team
Five stars isn’t enough
Five stars isn’t enough — SunnaMusk Bluewater (Greenhithe) is a vibe.
I popped in for a quick browse and ended up having the best retail experience I’ve had in ages, thanks to the three young ladies on the counter. They didn’t just sell me a scent they saw me. We chatted, they remembered me from 6 months ago, asked about my life, my style and where I’d be wearing it, and we were laughing so loudly I’m sure half the mall heard us (worth it!).
Their recommendation was spot on: I now get compliments everywhere on the plane, in the street, and from my husband who’s completely obsessed. People stop me to ask what I’m wearing. The fragrance is elegant, long-lasting, and genuinely memorable.
Exceptional service + impeccable taste = a customer for life.
Thank you, SunnaMusk Bluewater team you made my day and upgraded my signature scent. These are the types of employees that create loyal (for life) customers. I was so happy.
1 oktober 2025
Svar från Sunnamusk London - Bluewtaer
Hi Pearl,
Wow — what an incredible review! We’re absolutely thrilled to hear that our Bluewater team made such a lasting impression on you. It’s wonderful to know they created such a warm, personal experience and helped you find a fragrance that truly feels like you.
We’ll be sure to share your kind words with the team — they’ll be delighted to know they made your day (and helped you find your new signature scent!).
Thank you for being part of the Sunnamusk family 💛
Warm regards,
The Sunnamusk Customer Care Team
Helpful staff
27 september 2025
Svar från Sunnamusk London - Bluewtaer
Thank you, Christine! We’re so glad our team could help and that you had a positive experience. Your kind words mean a lot to us!
Best regards,
The Sunnamusk Customer Care Team
Lovely service and always surprised…
Lovely service and always surprised with quality of products
13 september 2025
Svar från Sunnamusk London - Bluewtaer
Hi Abdul,
Thank you for the lovely feedback! We’re so glad you’re consistently impressed with the quality of our products and service—it means the world to us.
Kind regards,
The Sunnamusk Customer Care Team
GREAT CUSTOMER SERVICE!
GREAT CUSTOMER SERVICE!
Amazing perfume. Lasts all day, rich opulent scent that everyone comments on. I even bought some as a gift. Thank you for the freebies also!
13 september 2025
Svar från Sunnamusk London - Bluewtaer
Hi Catherine,
We’re so happy to hear you’re loving your perfume and that others are noticing too! Thank you for choosing Sunnamusk and for sharing the love with gifts—we can’t wait to serve you again.
Kind regards,
The Sunnamusk Customer Care Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.