We visited Sunnamusk in Whitechapel to pick out Eid gifts for our parents and parent in-laws, and honestly, the experience was beautiful from start to finish. Asad greeted us so warmly and made us... Se mer
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Plats
Byt plats2, 75 Whitechapel Road, Shadwell, E1 1DU London, GB
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Visited Sunnamusk Aldgate yesterday 9th January and was greeted by Asad and Hamza they were both really good and polite.. I went to buy Evanta which I did but ended up buying Blue eyes, golden dus... Se mer
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Staff constantly trying to upsell and pressuring me to buy several perfumes when I only went in there to buy just 1 gift item. Kept making me smell like 10 different scents and trying to force me to b... Se mer
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I had a great experience at the Whitechapel branch. I had a lot of questions and wanted to smell half of the scents in the store and the employees were very helpful and patient. In the end I ended up... Se mer
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Företagsinformation
Skrivet av företaget
Sunnamusk is a British fragrance house adored for its elegant and captivating scents inspired by the beauty of Arabia, led by co-founder Kazi Abidur Rahman. The Sunnamusk journey started in 2009 from humble beginnings on the streets of East London, where five brothers settled into the bustling Whitechapel market bringing an Eastern-inspired aroma to the heart of London. An unwavering commitment to a philosophy of ‘Fragrance First’ propelled Sunnamusk from market stalls to Malls and stores quickly opened across the United Kingdom and eventually into Europe. Today the Sunnamusk portfolio of products has expanded beyond Eau de Parfums to include heavenly home fragrances, rich perfume oils infused with our signature scents and bespoke fragrances available across a network of 36 exclusive Sunnamusk branded stores and ecommerce sites in 5 countries. Kazi Abidur Rahman, co-founder and brand director, remains the driving force behind Sunnamusk. His passion for design, graphics and video along with an expert nose for beautifully-formulated fragrance, has helped transform Sunnamusk from a small bespoke brand to an instantly recognised label. Sunnamusk invites you to embark on an immersive fragrance journey that inspires and enchants, making the world a more beautiful place, one scent at a time.
Kontaktuppgifter
2, 75 Whitechapel Road, Shadwell, E1 1DU, London, Storbritannien
4,3
Utmärkt
230 omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Sadly I was so looking forward to this…
Sadly I was so looking forward to this perfume for months . As it is a Christmas gift from my husband . So very disappointed! You can hardly smell the perfume! It does not stay on or linger ! We payed £55 . What a dissatisfying purchase
19 december 2024
Svar från Sunnamusk London - Aldgate
Dear Christine,
Thank you for sharing your feedback, and we’re truly sorry to hear that your recent purchase did not meet your expectations. We completely understand how disappointing it must be, especially as this was a special Christmas gift from your husband.
At Sunnamusk, we strive to create fragrances that offer lasting and memorable scents, and we regret that this was not your experience. Fragrance longevity can vary based on factors like skin type, environment, and application method, and we would be happy to offer some guidance to help you get the most out of your perfume.
Please reach out to us directly at online@sunnamusk.com with your order details, and we will do our best to resolve the matter to your satisfaction. Your feedback is incredibly important to us, and we want to ensure you are fully satisfied with your purchase.
Kind regards,
Sunnamusk Customer Care Team
No complaints - great perfumes, prompt delivery
Can't go wrong - stepped into the shop earlier to check out a few scents. Then placed an order online recently for one of my wishlist items (Heaven on earth). The perfume arrived promptly and smelled great, as expected.
16 december 2024
Omdöme utan inbjudan
Svar från Sunnamusk London - Aldgate
Hey Markus,
Thank you so much for your wonderful review!
Kind regards,
The Sunnamusk Team
Svar från Sunnamusk London - Aldgate
Hey Heather,
Thank you for the great feedback. We hope your grandson enjoys his gift!
Kind regards,
Sunnamusk
Très déçue de ne pas avoir reçu la…
Très déçue de ne pas avoir reçu la bougie gratuite même si je ne l'avais pas choisie lors de la commande, pensant que c'était automatique pour toute commande supérieure à 80 euros.
Vous auriez pu l'envoyer séparément.
2 november 2024
Svar från Sunnamusk London - Aldgate
Bonjour,
Nous comprenons votre déception concernant la bougie gratuite. Cependant, comme elle n'a pas été sélectionnée dans votre commande, nous n'avons pas pu l'inclure. Malheureusement, nous ne pouvons pas envoyer le cadeau gratuit s'il n'a pas été spécifiquement ajouté à la commande lors du règlement.
Si vous souhaitez toujours recevoir la bougie, nous serons heureux de vous aider.
Merci de votre compréhension et n'hésitez pas à nous contacter si vous avez d'autres questions.
Meilleurs vœux
Service clientèle de Sunnamusk
Well packaged samples with a lovely…
Well packaged samples with a lovely black bag and gorgeous little sample bottle with dropper.. the perfume oils last over night which is amazing as I can still smell it in a morning..so very impressed will be honest and say I’ve only tried three of them so far. I definitely have a favourite..
25 oktober 2024
Excellent service from Sunnamusk London…
Excellent service from Sunnamusk London as you would expect. Only niggle was late delivery as i had paid for fast delivery. Saying that, the free candle was an added bonus.
Thankyou,
Will be ordering again..
14 oktober 2024
Svar från Sunnamusk London - Aldgate
Hey Steve,
Thank you for your feedback.
If you have any further questions or concerns please do not hesitate to contact us at online@sunnamusk.com
Kind regards,
Sunnamusk
Customer Care
Ça fait plus que 10 jours qu’ils ont…
Ça fait plus que 10 jours qu’ils ont pas livré mon parfum
7 oktober 2024
Svar från Sunnamusk London - Aldgate
Bonjour Mohsin,
Nous vous remercions pour votre commentaire.
Soyez assuré que nous avons transmis ce problème à notre équipe de l'entrepôt pour qu'elle l'examine immédiatement. Si vous avez besoin d'une assistance supplémentaire ou si vous avez des questions, n'hésitez pas à nous contacter à l'adresse online@sunnamusk.com. Nous sommes là pour vous aider et nous ferons tout ce qui est en notre pouvoir pour résoudre ce problème rapidement.
Nous vous remercions de votre patience et de votre compréhension.
Avec mes salutations les plus cordiales,
Sunnamusk
Absolutely loved the smell of the…
Absolutely loved the smell of the fragrance l purchased not just myself but the family too
I recommended to all my family and friends too
24 september 2024
Blossom Dream
A Sweet Cherry Blossom Dream
This fragrance is a masterpiece, perfectly capturing the essence of a cherry blossom grove in full bloom. From the very first spritz, you're enveloped in a soft, airy sweetness, like petals floating on a gentle breeze. The floral notes are delicate yet vivid, evoking the freshness of spring. It's as if you're walking beneath cherry trees after a light rain, with the blossoms releasing their fragrant whispers into the air.
As the scent develops, it reveals a rich, mouth-watering sweetness. The "sauce" aspect comes through subtly—an understated but delicious hint of something gourmand. Think of a drizzle of cherry syrup or sugared fruits in the background, adding depth without overpowering the floral lightness. It’s comforting and a little indulgent, like a cherry blossom dessert that's sweet but never cloying.
The dry down is soft and smooth, with a warm, creamy base that lingers on your skin for hours. There's a comforting coziness here that makes you feel wrapped in a delicate sweetness all day long.
The balance between the florals and the sweet, gourmand undertones is what makes this fragrance truly special. It’s the kind of scent that makes you feel effortlessly beautiful, graceful, and just a little bit decadent—like cherry blossoms touched with a hint of sweetness from the kitchen.
If you're searching for a fragrance that transports you to a world of soft petals and indulgent sweetness, this is it. Absolutely 5 stars. A fragrance that feels as tender and indulgent as cherry blossoms in syrup.
This perfume would be perfect for someone who wants to feel both soft and sweet, without overwhelming the senses.
24 september 2024
Great Service.
Great service from Yusuf in Whitechapel branch. He made us feel comfortable and provided a scent for each specific occasion I asked for. My friend and I visited the store purely out of curiosity, however we ended up purchasing because the oils smelled so beautiful and unique.
22 augusti 2024
Omdöme utan inbjudan
Commande jamais reçue
Commande indiqué sur le suivie livré en boîtes aux lettres mais jamais reçu. Suite à plusieurs relances sur leur mail. Jamais de réponse de leur part. Le numéro de téléphone qui est anglais ne passe pas aussi. Quel arnaque ce truc
22 juli 2024
Omdöme utan inbjudan
Svar från Sunnamusk London - Aldgate
Hé,
Merci pour vos commentaires.
Nous sommes désolés pour le délai de réponse, car nous étions en train d'examiner votre commande avec notre équipe internationale.
Votre commande a été remboursée le 14 août.
Une fois de plus, nous nous excusons pour la gêne occasionnée.
Nous vous prions d'agréer, Madame, Monsieur, l'expression de nos salutations distinguées,
Sunnamusk
Lovely oils that gets me so many…
Lovely oils that gets me so many compliments from friends and family
24 juli 2024
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