Sunbasket Omdömen 

3 712
TrustScore 4.5 av 5

4,3

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

They violate the Restore Online Shoppers' Confidence Act (ROSCA). They don’t allow easy cancellation online or to delete credit cards. They charged a credit card that expired 3 years ago and shipped... Se mer

Betygsatt 5 av 5 stjärnor

We love the variety of menu choices and trying new things! We've very rarely had any issues with the quality of the ingedients, and the portion sizes are perfect. We also feel like we are eating muc... Se mer

Betygsatt 5 av 5 stjärnor

The meals taste good and are healthy. We get vegetarian meals, and there is a decent selection. We use them because they have organic meals, and usually there are not too many non organic substituti... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I use Sunbasket food kits (Mediterranean) as a single woman. I usually order 2 boxes monthly or 12 servings over 30 days.i like the flexibility of skipping weeks as I travel often. I enjoy choosing my... Se mer

Företagsinformation


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

4 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 94 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(3 712)

267 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

The food is amazing

The food is amazing.
Shipping issues are my only complaint. In summer when it's very warm delayed delivery issues are a problem. Especially if I am not at home to get the food into the fridge asap.

4 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Valued Customer

I have been ordering from Sunbasket for years. Love all the meals that we have made. Easy to make and very delicious. If I ever have a problem the Sunbasket team always responds on a timely matter and they always make it right.

5 juni 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Small portions bans inconsistent…

Small portions and inconsistent ingredients - often they substitute non-organic foe organic ingredients and at times ingredients they provide can not be used- this happens often with avocados which are too hard so can’t use them. If you get a default shipment meaning you didn’t get a chance to select meals for yourself you can expect recipes with the cheapest ingredients - just this last week they gave me a frittata amd another recipe with tofu instead of meat chicken or fish. Even when the recipe includes meat chicken and fish, portions are very small and I buy extra to supplement. Their prices for the small portions etc are expensive and customer service disappointing. They do not seem to care when you bring quality control issues to them

2 juni 2026
Omdöme utan inbjudan
Logotyp för Sunbasket

Svar från Sunbasket

Thank you for taking the time to share your feedback. We're sorry to hear that your experience has been inconsistent and has not met your expectations.

We understand how frustrating it can be when ingredients don't arrive in ideal condition or when a default order doesn't align with your preferences. We also recognize that portion sizes and protein selections are highly personal, and we're sorry to hear that the meals did not provide the value you were expecting.

Your comments regarding ingredient quality, substitutions, default menu selections, and your interactions with Customer Care are important to us and will be shared with the appropriate teams for review. We appreciate your candid feedback and thank you for giving Sunbasket the opportunity to be part of your kitchen.

Betygsatt 4 av 5 stjärnor

Surprisingly non-depressing home-cooked meals

I never thought I'd be cooking meals that were good instead of depressing. But a good fraction of the meals are outstanding, and even things I wasn't that excited about often pay -- like I wouldn't have thought a quinoa and kale centric meal would be pleasant, but the winter vegetables and tahini turned the whole thing around.

Downsides:
- It's my meal plan, they should really be more on top of their delivery services; I often get the food a day late (it's within the food safe window, but it disrupts my meal plan for the week).
- I asked them to deliver with Fedex, but sometimes they switch to OnTrac, who are absolute idiots and it's always a day late and an ordeal of "we had trouble with the delivery" text messages (with no way of finding out what the problem is or helping) with OnTrac.
- I wish the recipes were reorganized so it was mise en place first, cook second; yes, in theory it's faster to do the cutting and chopping while things are cooking if you're super-efficient, but I am not.

5 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great variety and taste

There is always a great variety of tasty meals to choose from. Every order is unique, easy to prepare and tastes great. I appreciate the fact the produce is organic and fresh.

5 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I've been using Sunbasket since before…

I've been using Sunbasket since before the pandemic. The quality of the ingredients is excellent, the recipes are easy to follow, and the customer service is great. I have had very few problems with delivery in the many years I've used this service, and when there was an issue I was happy with the outcome.

5 juni 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

As a diabetic

As a diabetic, it’s nice to have meals where ingredients and nutrition are figured out in advance by someone else. Most of the meals have been pretty good to excellent. Only a couple duds. Problems include missing instruction cards (I have to yell out online instructions to my spouse in the kitchen), missing ingredients and misdelivered boxes, but these aren’t frequent.

2 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Sunbasket is the one I keep reordering

Sunbasket is the meal kit I keep coming back to after trying many of the others. The recipes are healthy, flavorful, and a great value from a nutrition and calorie standpoint.

The meals usually taste as good as restaurant food (if not better) and the instructions are simple to follow. Several of the recipes have made it on my family's favorite recipes list. For me, it’s been the easiest way to eat healthier without feeling like I’m sacrificing flavor or my free time.

1 juni 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

I love that ingredients are organic &…

I love that ingredients are organic & fresh.
The recipes are great. Simple, but introducing new methods & ingredients..love that.
I'm glad I can pause my subscription.
I'm buying/planning meals for just one person- my work around is to make the batch & freeze for later.
In the hotter months the freshness is compromised by temperature and delivery method.
I'm in a small town.
I totally understand that FedEx is not going to curate my delivery and that Sunbasket has to work with what delivery methods are available. So I did pause it for the summer b/c of heat.. and also b/c I have more fresh produce available now.
I've been so happy with my experience with Sunbasket overall. I even got Thanksgiving from you guys. It was amazing.
Sustainable packaging is also a key factor. I compost the box & materials.
Quality is great. Veg, Meat & seafood from smaller sources.
AND! Customer service has always been awesome whenever I've had an issue or question.

5 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Healthy meals delivered

I enjoy Sunbasket for the various healthy meal options and quality ingredients. The meals are carefully packaged and delivered. The cooking instructions are helpful in saving time prepping and cooking. I feel good knowing I'm eating whole food and nutritious dinners.

5 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I love my Sunbasket meals

I love my Sunbasket meals! It makes it easy to know what’s for dinner every night and eat something nutritious. If I’ve ever had an issue, they correct it and have great customer service.

5 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I love the quality

I love the menus, the weekly schedule tracking, the way the meals/market is organized. The quality of ingredients is fantastic.

5 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Sunbasket just works for busy people

Sunbasket is healthy, easy and provides great variety to my weekly meal prep. I also use it for holiday boxes as it makes the holidays simpler and easier to enjoy time with family while still having an elegant meal. Love Sunbasket!

5 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

We have been Sunbasket customers for…

We have been Sunbasket customers for about 8 years and we love it! We can’t live without it. Sure there are other meal delivery services, but Sunbasket recipes are more exciting and they are usually restaurant quality.

5 juni 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Sunbasket has been reliable and…

Sunbasket has been reliable and consistent for the near decade I have been a customer. I appreciate the marketplace offerings. I expect organic. The soup/stew/chili recipes are my favorites. I live a very busy lifestyle that does not allow for grocery shopping so this service is very important to me.

26 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great selection of non-traditional meals

My favorite thing about Sunbasket is that I get meals that I would never even think of if I were to leave it up to myself to plan meals. The less traditional recipes offered by Sunbasket are generally my favorite to explore. I also like that you can rate each meal that you have tried, so next time it pops up on a menu you are reminded as to whether or not you have tried it, and whether or not you liked it.

5 juni 2026
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer