Sunbasket Omdömen 

3 712
TrustScore 4.5 av 5

4,3

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

They violate the Restore Online Shoppers' Confidence Act (ROSCA). They don’t allow easy cancellation online or to delete credit cards. They charged a credit card that expired 3 years ago and shipped... Se mer

Betygsatt 5 av 5 stjärnor

We love the variety of menu choices and trying new things! We've very rarely had any issues with the quality of the ingedients, and the portion sizes are perfect. We also feel like we are eating muc... Se mer

Betygsatt 5 av 5 stjärnor

The meals taste good and are healthy. We get vegetarian meals, and there is a decent selection. We use them because they have organic meals, and usually there are not too many non organic substituti... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I use Sunbasket food kits (Mediterranean) as a single woman. I usually order 2 boxes monthly or 12 servings over 30 days.i like the flexibility of skipping weeks as I travel often. I enjoy choosing my... Se mer

Företagsinformation


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

4 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 94 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(3 712)

267 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

They violate the Restore Online…

They violate the Restore Online Shoppers' Confidence Act (ROSCA). They don’t allow easy cancellation online or to delete credit cards. They charged a credit card that expired 3 years ago and shipped to an old address, I was set to skip but they did it anyway as I can see from reviews they have done to others. I am in the process of filing a compliant with the FTC which Sunbasket rep Hailey so arrogantly encouraged me to do

13 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Pricey but delicious

Pricey but delicious! I mean, crazy-good, totally out-of-the-dinner-box, yummylicious!!

13 juli 2026
Omdöme utan inbjudan
Logotyp för Sunbasket

Svar från Sunbasket

We appreciate that! 😊 Glad you enjoyed it, we'll keep working to make every box worth it!

Betygsatt 5 av 5 stjärnor

The meals taste good and are healthy

The meals taste good and are healthy. We get vegetarian meals, and there is a decent selection. We use them because they have organic meals, and usually there are not too many non organic substitutions. Customer service helps us when there are issues. We have been with them for a long time.

6 juli 2026
Omdöme utan inbjudan
Logotyp för Sunbasket

Svar från Sunbasket

Thank you for your continued support! 😊 We're so glad you're enjoying our organic vegetarian options and that our Customer Care team has been there when needed. We truly appreciate your loyalty and look forward to serving you for many more meals to come!

Betygsatt 5 av 5 stjärnor

Great recipes that offer variety while…

Great recipes that offer variety while being super-healthy and delicious.

1 juli 2026
Omdöme utan inbjudan
Logotyp för Sunbasket

Svar från Sunbasket

Thank you! 😊 We're thrilled you're enjoying the variety of our recipes while finding them both healthy and delicious. We appreciate your support!

Betygsatt 5 av 5 stjärnor

Quality Meals, Reliable Service

Quality ingredients, a robust selection of meals, and reliable delivery make this service stand out. The website is also easy to use, making it simple to browse and customize meal selections each week.

22 juni 2026
Omdöme utan inbjudan
Logotyp för Sunbasket

Svar från Sunbasket

Thank you for your kind words! 😊 We're delighted you're enjoying the quality ingredients, meal variety, reliable delivery, and easy-to-use website. We appreciate your support and look forward to cooking with you!

Betygsatt 5 av 5 stjärnor

The meals are yummy

The meals are yummy, healthy, and easy!

19 juni 2026
Omdöme utan inbjudan
Logotyp för Sunbasket

Svar från Sunbasket

Thank you! 😊 We're so happy you're enjoying meals that are delicious, healthy, and easy to prepare. We appreciate your support!

Betygsatt 3 av 5 stjärnor

Ingredients better quality than most…

Ingredients better quality than most competitors and generally appreciate their recipes. Some issues with not compensating adequately when recipes have missed repeatedly key items. If they were more understanding how frustrating that was and compensated appropriately then I would give a higher rating. Otherwise they provide a very helpful service.

6 juni 2026
Omdöme utan inbjudan
Logotyp för Sunbasket

Svar från Sunbasket

Thank you for your feedback. We're glad to hear you've enjoyed the quality of our ingredients and recipes. We're sorry to hear that your experiences with missing items and the resolution process haven't met your expectations. We appreciate you sharing your thoughts and will pass your feedback along to our Customer Experience team as we continue working to improve.

Betygsatt 4 av 5 stjärnor

I rated Sunbasket 5 stars for over 8…

I rated Sunbasket 5 stars for over 8 years. Recent changes reduced this rating to 4 stars, and that reflects loyalty and familiarity in addition to being easier for me to order and use Sunbasket than competitors. Recipe choices (especially Paleo) are very limited and not as interesting. Menu choices are reduced and other 5 star elements of their service is lower. Even submitting this review took multiple attempts.

25 maj 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

We have been doing Sun Basket for…years!

We have been doing Sun Basket for years. I love the creative meals, the sauces, their spices, and the quality. I do not like that they do not supply a Wild Caught salmon. That is my biggest complaint!

19 juni 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Very clean and fresh ingredients and…

Very clean and fresh ingredients and the best meal kit service for healthy eating/dieting. My partner and I have been able to follow a Mediterranean diet and achieve our target weight range through Sunbasket. There are occasional issues with delivery/packaging and lately prices have risen, but that isn’t necessarily Sunbasket’s fault.

1 juni 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Long time customer

Recipes are always delicious. I love how much time it saves me not to have to meal plan or shop. Plus save $$ and calories from not eating out as much.

16 juni 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Trustyworthy delivery of food

Trustyworthy delivery of food. Simple preparation with mostly organic, fresh ingredients. I would like a wider selection of menu choices. Some recipes are similar to ones already sent. Overall, the food and menus fit my needs for convenience and taste.

15 juni 2026
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Ready-made Meals started feeling repetitive

I started Sunbasket for the healthy ready-made meal options. They were good at the start but I did find after a few months in that the options started feeling limited and repetitive, and that they weren't always enough for a full meal.

1 juni 2026
Omdöme utan inbjudan
Logotyp för Sunbasket

Svar från Sunbasket

Thank you for your feedback. We're glad you enjoyed our healthy ready-made meals. We're sorry to hear the selection began to feel repetitive and didn't always meet your expectations for portion size. We appreciate you sharing your experience and will pass your feedback along to our Culinary team as we continue expanding and improving our offerings.

Betygsatt 5 av 5 stjärnor

My orders are usually great

My orders are usually great, but when there is a problem, Sunbasket always makes it right. I have expanded my repertoire of recipes thanks to many recipes from Sunbasket….

18 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Have been using for 5+ years!

I've used SunBasket for the past few years for when times are busy with work/travel and I don't have the time or energy to prepare a healthy meal. The creative and dietary-specific recipes - in addition to being able to order a combination of fresh pre-made and meal kits - has been a great way to try new things while staying on track with my health and budget. Plus love the sustainable packaging!

9 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

LONG TIME USER

We have been using sun basket since during the pandemic! We loved it so much we have continued to still use it 3-4 times a week. The salmon and shrimp are always favorites.

11 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Always flexible, great food!

Always flexible, great food. I try new things I'd never try and learn new tips for cooking some things that i do again and again.
Between the fresh and ready prepped meals and the meal kits, I really feel a bit taken care of when it comes to making sure I nourish myself well.

1 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Love the choices and ease

Love the choices and ease. Good explanation of what you’re getting as well as cooking instructions.
Customer service is extremely helpful when you have any issues.
Quality of products is very good.

27 maj 2026
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Its ok

It’s been pretty consistent that one or more “organic” items is replaced (I can guarantee it will happen with EACH order). The prices have gotten pretty crazy for the portion size ($15.99 for a single serving of a microwave meal that often doesn’t even have a protein is crazy work). That being said, until I decide to just start buying and cooking myself, it serves a purpose and is likely better than most meal prep services from a “quality of ingredients” standpoint.

1 juni 2026
Omdöme utan inbjudan
Logotyp för Sunbasket

Svar från Sunbasket

Thank you for your feedback. We're glad to hear you value the quality of our ingredients. We're sorry to hear about the recurring substitutions and your concerns regarding pricing and portion sizes. We appreciate you sharing your experience and will pass your feedback along to our Culinary and Operations teams as we continue working to improve.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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