Ordered multiple times from Sulfit and the customer service has been amazing every time. The quality in every product is unreal you can tell the owner really cares about the quality of their products.... Se mer
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Sulfit make the best smart trousers I have seen, I have bought eight pairs including their juggers and top. Really good product but very bad customer support. Update: Customer service reached out a... Se mer
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I've had several garments now from Sulfit Clothing & have been super impressed with the quality & fit! From the joggers, smart stretch pants & T-shirts, always fitted really well! Fast dispatch, excel... Se mer
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I have bought a few things from here before and it’s a bit hit and miss. Recently bought some trainers and they absolutely stink of some sort of chemicals. So bad I literally can’t keep them in the ho... Se mer
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Företagsinformation
Skrivet av företaget
We focus on creating affordable minimal menswear which you can wear everyday. Fit & Fabric is everything.
Kontaktuppgifter
Sulfit Clothing, The Courtyard, SK86GN , Cheadle Hulme , Storbritannien
- Support@sulfit.co.uk
- sulfitclothing.co.uk
4,0
Bra
296 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 91 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
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First time ordering from Sulfit, and I couldn't be happier! Delivery was incredibly fast, and the fit of the shorts is absolutely perfect.
I reached out to Sulfit for advice on sizing, and their quick response and guidance were exceptional. The quality of the shorts is excellent, they look smart and the material is really comfortable.
I'll definitely be ordering again. Highly recommended!
4 juli 2026
Omdöme utan inbjudan
Products have a strong horrible smell
I have bought a few things from here before and it’s a bit hit and miss. Recently bought some trainers and they absolutely stink of some sort of chemicals. So bad I literally can’t keep them in the house. They have been outside for 48 hours and the smell is still too bad. I would return them back but have found the returns process frustrating previously. Also bought t shirts and have had to wash 2-3 times before the smell completely went
26 juni 2026
Omdöme utan inbjudan
Svar från Sulfit Clothing
Hi,
I am sorry to hear about this, unfortunately we have not been made aware of this problem to try and resolve this.
Please send us an email support@sulfit.co.uk and we can assist with this.
Thanks
Didn't deliver order within specified…
Didn't deliver order within specified time. Had to pay delivery charge twice
17 juni 2026
Omdöme utan inbjudan
Svar från Sulfit Clothing
Thank you for your feedback. We're sorry to hear that your order was delayed.
After reviewing the shipment, the delay occurred because the delivery address provided at checkout did not include a house number, meaning the carrier was unable to successfully deliver the parcel within the expected timeframe. To help ensure successful delivery, it is the customer's responsibility to provide a complete and accurate delivery address when placing an order.
We appreciate that this was frustrating and understand your disappointment. Thank you for taking the time to share your feedback.
Refusing to refund despite proof of return. Avoid.
I returned several jeans which didn't fit. I have proof of delivery from Royal Mail with the package sitting in the reception are of their building. I have a photo confirming from the post man.
This company say its still not returned and are refusing to refund me despite all the evidence.
They have a terrible set up where returns can end up in a communal reception area and that's meant to be my fault...
Avoid this company.
9 juni 2026
Omdöme utan inbjudan
Svar från Sulfit Clothing
Thank you for your feedback. We're sorry to hear that you were unhappy with your experience.
We take all missing return claims seriously and investigate them thoroughly. While we understand your frustration, the information available to us at the time did not allow us to verify that the return had been received and processed by our warehouse team.
We have been in correspondence regarding this matter and remain committed to reviewing any evidence provided to help resolve the situation fairly. We appreciate you taking the time to share your feedback.
Poor overall experience— no free…
Poor overall experience— no free returns and service doesn’t match competitors.
The fabric is amazing, but the fit is not for athletic men, these will only fit extremely thin men, with smaller legs, glutes, hamstrings etc.
My calves didn’t stand a chance
27 maj 2026
Svar från Sulfit Clothing
Thank you for your feedback. We're sorry to hear that our jeans weren't the right fit for you.
While many customers love the slim tailored fit of our jeans, we appreciate that everyone's build and fit preferences are different. We do our best to provide detailed sizing information to help customers find the right fit before ordering.
We're pleased to hear that you liked the quality and comfort of the fabric, and we appreciate you taking the time to share your comments.
Svar från Sulfit Clothing
Thanks for the feedback Arnold!
Ordered multiple times from Sulfit and…
Ordered multiple times from Sulfit and the customer service has been amazing every time. The quality in every product is unreal you can tell the owner really cares about the quality of their products. The trainers are really comfortable and look and feel amazing. The Jeans and joggers are so stretchy and comfortable and fit amazing. You will not be disappointed 10/10!
1 juni 2026
Omdöme utan inbjudan
Svar från Sulfit Clothing
Thank you for your review! We're delighted to hear you're enjoying the quality, comfort and fit of our products. Your continued support means a lot to us, and we're thrilled to hear you'd recommend Sulfit. Thanks again for being such a valued customer.
Best fitting jeans I’ve found
Best fitting jeans I’ve found! Just ordered a couple more pairs. Definitely recommend!☺️
1 juni 2026
Omdöme utan inbjudan
Svar från Sulfit Clothing
Thank you for your review! We're delighted to hear you've found your perfect fit and that you've already come back for more. We really appreciate your support and recommendation.
It’s great doing business with you and…
It’s great doing business with you and your products really good quality
24 april 2026
Svar från Sulfit Clothing
Thank you for your review! We're delighted to hear you're enjoying our products and appreciate your kind words. Thank you for your support and for choosing Sulfit.
Excellent Jeans
I’ve been buying Sulfit jeans for several years. The fit, styling and range of colours is excellent.
Only ever had one issue, which was a a 34S pair being wrongly labelled as 34R, but I was promptly contacted and a replacement pair has been sent out to me free of charge.
I won’t hesitate to order from Sulfit again in future.
23 april 2026
Svar från Sulfit Clothing
Thank you for your feedback and for being a loyal Sulfit customer. We're sorry to hear that your latest pair did not fit as expected.
While we aim for consistency across all of our products, there can occasionally be small manufacturing tolerances between batches. We have not previously been made aware of this issue, and I have just sent you an email directly so we can better understand the problem and investigate it further with our production team.
Thank you again for your continued support and for taking the time to leave a review. We look forward to resolving this with you.
DISGUSTING service!
DISGUSTING service!!
Order a few different sizes of the same jeans. Ask for a refund on the jeans that didn’t fit. Sent back in time. Tried sending me an email to ask if I wanted a different size, even though I stated in the returns that I’d kept the size I wanted. Basically trying to delay the refund. Emailed back and forth with a lady called Lauren. Absolutely zero help. Ended up saying I had to get a gift card. So now I’m stuck with gift card for £128 for a shop I don’t want to shop at!! AVOID THIS COMPANY. RIP OFF ARTISTS
19 mars 2026
Omdöme utan inbjudan
Svar från Sulfit Clothing
Thank you for your feedback. We're sorry to hear that you were unhappy with your experience.
As outlined on our website and during checkout, items purchased with a discount of 25% or more are eligible for an exchange or gift card rather than a refund. In this case, your order qualified under these terms and was processed in line with our published returns policy.
We can also confirm that our customer service team responded to your enquiries and offered assistance throughout the returns process. While we appreciate that you may disagree with our policy, we aim to be as transparent as possible before purchase.
We appreciate you taking the time to share your feedback and will continue to review customer comments as we work to improve our service.
Good fit but poor customer service.
Positives - nice fit jeans, very comfortable. Nice colours.
Negatives - poor customer support. I ordered three pairs and these jeans are not cheap Primark jeans so Id expect a level of quality and support.
One of my three pairs absolute stank and the other pair had white marks on them, which i sent pictures of. I have to be the one to go to the post office to send these back to get a replacement though.
The pockets on these jeans look badly stitched too which you wouldn't expect on "premium cost" jeans.
all in all 2/5. If customer service was better then it would be 4/5.
10 april 2026
Omdöme utan inbjudan
Svar från Sulfit Clothing
Thank you for your feedback. We're pleased to hear that you liked the fit, comfort and colours of the jeans.
We're sorry to hear that one pair did not arrive in the condition expected. As discussed with our customer service team, we provided a prepaid return label the same day so the items could be returned to us at no cost to yourself, and replacement items were dispatched promptly once the return was arranged.
We appreciate that any issue with an order can be frustrating and thank you for taking the time to share your feedback. Customer comments are important to us as we continue to improve both our products and service.
Bought 3 pairs and they fit really well…
Bought 3 pairs and they fit really well and are so comfy. The quality is also really good and go well with most tops I wear.
Will be buying more clothing soon.
19 mars 2026
Omdöme utan inbjudan
Svar från Sulfit Clothing
Thank you for your review! We're delighted to hear you're enjoying the fit, comfort and quality of the jeans. We really appreciate your support and look forward to welcoming you back again soon
Avoid this company at all costs
Avoid this company at all costs. Spent in excess of £210 on bundles. Each item was a different length and wash. Couldn’t return for a refund due to hidden T&Cs. Josh cannot be trusted, has email proof he would amend the returns policy for bundles, two months later no change. Purchase at your own risk.
29 mars 2026
Omdöme utan inbjudan
Svar från Sulfit Clothing
Thank you for your feedback. We're sorry to hear that you were disappointed with your experience.
We take customer feedback seriously and always aim to resolve issues fairly and in line with our published policies. While we appreciate that not every customer will agree with our returns policy, the relevant terms are displayed on our website and during the checkout process. As outlined in our policy, items purchased with a discount of 25% or more are eligible for an exchange or gift card rather than a refund.
We respectfully disagree with some of the comments made and are disappointed that this review does not reflect the full correspondence and support provided. Nevertheless, we appreciate you taking the time to share your feedback and will continue to review customer comments as we work to improve our products and service.
Amazing brand
Amazing brand. Finally found a clothing brand where jeans and trousers fit properly and are good quality. The trainers are also highly recommended.
27 mars 2026
Omdöme utan inbjudan
Svar från Sulfit Clothing
Thank you for your review! We're delighted to hear you've found the perfect fit and are enjoying both the jeans and trainers. We really appreciate your support and recommendation.
Do not purchase from this brand
Purchase at your own risk. They are located in the UK. Up charge on Shipping, then if the jeans do not fit you have 14 days to return. I attempted to return 11 days into the policy, the cost to ship back to the UK was $80 USD (75% of the cost of the original purchase).
There is zero customer service, has not responded to any emails. The jeans run small, and the washes are not as advertised.
Speaking of advertising, they heavily promote themselves on Instagram and false advertise.
Again, no customer service and terrible return policy.
23 mars 2026
Omdöme utan inbjudan
Svar från Sulfit Clothing
Thank you for your feedback. We're sorry to hear that you were initially disappointed with your experience.
As discussed via email, we extended our standard returns period to accommodate your international order and worked with you directly to help resolve the matter. We can also confirm that our customer service team responded to your enquiries throughout the process.
We appreciate that international return shipping costs can be expensive and understand your frustration regarding this. However, these costs are determined by the carrier selected and are outside of our control.
As this matter has now been resolved, we would greatly appreciate it if you would consider updating your review to reflect your full customer service experience and the extended support provided in this case.
Jeans are really nice and comfortable
Jeans are really nice and comfortable. Good value for money too. The only downsides are :- having bought a few different pairs that are all the same size in different colours, the sizings in the black and dark blue are baggier and longer in the leg
10 mars 2026
Omdöme utan inbjudan
Svar från Sulfit Clothing
Thank you for your review! We're delighted to hear you're enjoying the comfort and value of the jeans. We also appreciate your feedback regarding the fit differences between colours and will certainly take this on board as we continue to improve our products.
Svar från Sulfit Clothing
Thanks David!!
Best jeans I’ve bought in ages better…
Best jeans I’ve bought in ages better than the high street stores by far.
10 mars 2026
Omdöme utan inbjudan
Svar från Sulfit Clothing
Thank you for your review! We're delighted to hear you're enjoying the jeans and that they compare so favourably to the high street. We really appreciate your support.
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