I sent an enquiry message very late via their website about the cool box we were interested in & they responded the same night. We were very impressed with the speed of their response that we purchase... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
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Order process faultless and easy. Subcold Pro 10L Mini Fridge. Worked perfectly out of the box and cooled 10 small cans quicker than expected, impressive. Delivery was quicker that promised. Full mar... Se mer
Ordering from the website is very straightforward, you are kept updated on the delivery status. The only negative is it takes a few weeks for your item to arrive. But this isn’t an issue on this occ... Se mer
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Ordering was simple & straightforward. Excellent communication & delivery. Happy with the beer fridge which has just arrived however disappointed with the plug lead length shown as 1... Se mer
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Företagsinformation
Skrivet av företaget
Subcold: The Future of Tailored Cooling : Subcold is more than just cooling—it's an experience. Pioneering the intersection of precision, style, and reliability, we've set the gold standard for mini-fridges, wine coolers, beer fridges, mini bar's and personalised cooling solutions. Every product echoes our commitment to efficiency and elegance, meeting the unique needs of homes and businesses alike. Our reputation isn't just built on premium products but also on the trust and satisfaction of our customers. Dive into our Trustpilot reviews, and you'll quickly see why Subcold Ltd is the first choice for discerning cooling enthusiasts. Join us in redefining the cooling experience. Cheers to the future of chill! 🍷🥤🍺
Kontaktuppgifter
Unit 2, 28 Firth Road, EH54 5DJ, Livingston, Storbritannien
- 01506 440 557
- sales@subcold.com
- subcold.com
4,6
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The process from ordering to receiving…
The process from ordering to receiving the fridge was so easy. Excellent customer service and delivery. The product is perfect just what I wanted for my elderly relative and would recommend and order again. Well done.
28 juli 2026
Svar från Subcold
Dear Customer,
Thank you for your wonderful feedback! We’re delighted that you’re happy with the fridge and our service, and we truly appreciate your recommendation.
Kind regards,
Subcold Customer Service
Subcold Vino12 wine fridge
Purchased a Subcold Vino12 wine fridge. The fridge appears well made and certainly keeps the contents at a stable temperature, but we are disappointed as the fridge is very noisy. Within the first two weeks of ownership, the bottom of the fridge has twice filled with water, which does not drain and needs to be physically dried out. The fridge was delivered with the front stabilising foot missing. I contacted Subcold by email and they were very quick to respond and send out a replacement foot. I sent them videos of the noisy fan on two occasions and also the bottom of the fridge being filled with water. They have said that these issues do not indicate a manufacturing defect. I am left with a noisy fridge, which, due to its location in our kitchen, I will now need to replace with another make, as the hum is unbearable in close proximity.
11 augusti 2026
Omdöme utan inbjudan
Svar från Subcold
Dear Customer,
Thank you for your feedback. We’re pleased the Vino12 is maintaining a stable temperature and that our team quickly resolved the missing foot issue.
We’re sorry to hear about the noise and water collecting inside the fridge, and we understand how disappointing this has been. Please feel free to email our customer service team for support if needed.
Best Wishes,
Subcold Team
Great little beer and wine fridge
Great little beer and wine fridge , looks very stylish and the digital display is very easy to use and clear all in all a great product
30 juli 2026
Svar från Subcold
Dear Vivien,
Thank you for the great review! We’re delighted you’re enjoying your beer and wine fridge, especially the stylish design and easy-to-use digital display. 🍷❄️
Best Wishes,
Subcold Team
Appears to be a good company to deal…
Appears to be a good company to deal with
Freezer was delivered at time arranged
On checking freezer it had 2 broken drawers I contacted Subcold and 2 new drawers arrived within 2 days
It is now installed and I am delighted with it, it is so quiet compared to my old freezer
Would recommend
8 augusti 2026
Omdöme utan inbjudan
Svar från Subcold
Dear Customer,
Thank you for your 5* review. We’re pleased our team could quickly replace the damaged drawers and that you’re now delighted with your freezer, especially how quiet it is.
We really appreciate your recommendation!
Best Wishes,
Subcold Team
Got my item when said and on time .brilliant product
Delivered on time ,product excellent
6 augusti 2026
Svar från Subcold
Dear Chris,
Thank you for your great 5* feedback. We’re really pleased your order arrived on time and that you’re happy with the product.
Best Wishes,
Subcold Team
Great little compact fridge that…
Great little compact fridge that punches above its weight. Delivery was prompt & I was kept notified all through the transaction. Very pleased with the coldness of such a small very reasonable priced bit of kit.
10 augusti 2026
Omdöme utan inbjudan
Svar från Subcold
Dear Customer,
Thank you for the great review! We’re delighted you’re pleased with the compact size, cooling performance and value of your fridge. It’s also great to hear you were kept well informed throughout.
Best Wishes,
Subcold Team
Just what I was looking for a small…
Just what I was looking for a small freezer to complement my full size freezer. Delivered in two days . I would recommend this product.
6 augusti 2026
Svar från Subcold
Hi Stephen,
Thank you for your review! We’re delighted that the freezer is just what you needed and arrived quickly. We really appreciate your recommendation.
Kind regards,
Subcold Customer Service.
The fridge is really good
The fridge is really good. It keeps everything very cold (some parts at the bottom even frozen) and allows for a lot of big items to be stored in it. It is amazingly quiet, we took it camping and couldn’t hear it.
It was a brand new fridge, however it arrived with some scuff marks both externally on the plastic and some black scuffs on the inside. Most of these internal marks have scrubbed off but some remain both outside and inside.
3 augusti 2026
Svar från Subcold
Dear Stephen,
Thank you for taking the time to leave such a detailed review. We’re really pleased to hear the fridge is keeping everything nice and cold ❄️, offers plenty of space for larger items, and was quiet enough to use comfortably while camping.
We’re sorry, however, that your new fridge arrived with scuff marks both inside and out. While it’s good to hear that most of the internal marks cleaned off, we completely understand your disappointment that some remain. If you haven’t already been in touch with us, please feel free to email our customer service team with your order details and some photos so we can look into this further for you.
Thank you again for your feedback and for choosing Subcold.
Best Wishes,
Subcold Team
Cool fridge...
The fridge is awesome and looks very classy. Quick delivery and easy purchase.
29 juli 2026
Svar från Subcold
Dear Paul,
Thank you for the great review. We’re delighted to hear you’re enjoying your new fridge and that you’re pleased with its classy look and overall quality.
It’s also lovely to know you found the ordering process easy and the delivery quick. We really appreciate you choosing Subcold.
Best Wishes,
Subcold Team
Svar från Subcold
Dear Customer,
Thank you for your kind review. We’re delighted to hear you’re happy with the product, its appearance, and the prompt delivery.
We really appreciate you choosing Subcold and hope you continue to enjoy your new appliance.
Best Wishes,
Subcold Team
Love my new Subcold drinks fridge
Love my new Subcold drinks fridge! Great quality. Easy to order and a great price , plus a Fantastic delivery service. Highly recommend
31 juli 2026
Svar från Subcold
Dear Customer,
Thank you so much for your lovely review. We’re delighted to hear you love your new Subcold drinks fridge and that you found it great quality, easy to order, and good value.
It’s also wonderful to know you were happy with the delivery service. We really appreciate your recommendation and hope you enjoy plenty of perfectly chilled drinks from your new fridge ❄️
Best Wishes,
Subcold Team
The delivery drivers were super polite…
The delivery drivers were super polite and very helpful
4 augusti 2026
Svar från Subcold
Dear Customer,
Thank you for your kind feedback. We’re really pleased to hear that the delivery drivers were polite, helpful, and made a positive impression.
We truly appreciate you taking the time to share your experience with us.
Best Wishes,
Subcold Team
under counter fridge cooler 100 litreEasy to order advised and delivered on…
Easy to order advised and delivered on time pleasant helpful driver product OK only had use for 3 days going OK.
3 augusti 2026
Svar från Subcold
Dear Steve,
Thank you for your review. We’re pleased to hear that ordering was easy, you were kept informed, and your fridge arrived on time with helpful service.
It’s also good to know your 100-litre under-counter cooler is working well so far. We hope it continues to serve you well.
Best Wishes,
Subcold Team
Svar från Subcold
Dear Gary,
Thank you for your review. We’re really pleased to hear your order arrived quickly and that you’re impressed with the product so far.
We appreciate you choosing Subcold and hope you continue to enjoy it.
Best Wishes,
Subcold Team
All good except the instruction book could be better.
All good although the instruction book could be improved. Temp up and down using arrows comes before you read that you need to press the thermometer button first and every time I turned on the interior light it kept going off again a short while later. I then discovered if you hold a finger on the light button until it beeps the light stays on permanently. I couldn't find this in the handbook.
3 augusti 2026
Svar från Subcold
Dear Customer,
Thank you for your helpful feedback. We’re pleased to hear that everything is working well overall, but we appreciate your comments regarding the instruction booklet.
We can understand how the temperature controls and interior light settings could be confusing if those steps aren’t explained clearly enough. Your feedback about the order of the temperature instructions and the permanent light setting is especially useful, and we’ll make sure it is passed on for consideration.
Thank you again for taking the time to share your experience with us.
Best Wishes,
Subcold Team
Delivered to different address after I…
Delivered to different address after I selected no alternitive delviery location. Refused to assist with courier. Very rude customer service. Told me to door knock to find the parcel which I will not do. No help at all. Avoid at all costs. They day if they delivered it anywhere its up to the customer to 'find' the parcel. Crazy. Contacted my bank who have been amazing. Was able to provide 18 emails all supporting my attempts to locate and their ignoring of it. Sending generic emails back. Companies are going mad.
7 augusti 2026
Omdöme utan inbjudan
Svar från Subcold
Dear Customer,
According to the courier’s delivery information, the parcel was delivered to your next-door neighbour rather than to a different or unknown address. As the parcel was confirmed as being with the neighbouring property, we advised that the quickest and most straightforward way to retrieve it would be to collect it directly from them.
We do appreciate that this was not your selected delivery preference and understand the frustration this caused. Our advice was intended to help you locate and retrieve your order as easily as possible, rather than to dismiss your concerns.
Best Wishes,
Subcold Team
Svar från Subcold
Dear Richard,
Thank you for your 5* review! We’re delighted to hear that the item was exactly as described and arrived promptly. We really appreciate your support.
Best Wishes,
Subcold Team
Great service very quick delivery I…
Great service very quick delivery I think the item arrived next day and also on a weekend. Also a great product so far the black 10 litre fridge and it's so quiet too. Thank you SubCold.
1 augusti 2026
Svar från Subcold
Dear Sarah,
Thank you for your kind feedback! We’re glad you’re happy with the quick delivery and your new fridge.
Kind regards,
Subcold Customer Service
Ordering was easy and straight forward
Ordering was easy and straight forward, delivered on time with a smile. Delighted with the fridge, a great addition to my space.
29 juni 2026
Svar från Subcold
Dear Maureen,
Thank you for your lovely feedback! We’re delighted that you’re happy with your new fridge.
Kind regards,
Subcold Customer Service
Excellent service
Look on web site ordered and was delivered in 2 days excellent service
31 juli 2026
Svar från Subcold
Dear Paul,
Thank you for your fantastic review! We’re pleased to hear that ordering through our website was straightforward and that your item arrived within two days. It’s great to know you received excellent service.
Best Wishes,
Subcold Team
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