Studio Creativefabrica Omdömen 

Don't sign up. They steal money from bank account. They took my 56.40£

I actually really enjoyed using Creative Fabrica Studio — the AI tools are fun and the platform works well. That’s what makes this situation so disappointing.

I signed up for what was clearly presented as a free 30-day trial. While testing the platform for a few hours, I created some images. However, at no point did I knowingly agree to a paid yearly subscription.

To my surprise, I was charged €56.87 almost immediately. This felt very misleading, as I never intended to purchase an annual plan.

I contacted support right away, but Creative Fabrica will resolved this properly by cancelling my subscription and refunding my money. Thanks for this!

Ich bin sehr enttäuscht von Creative Fabrica.

Mir wurde ohne mein ausdrückliches Einverständnis Geld von meinem Konto abgebucht. Ich habe keinen klaren Hinweis oder eine bewusste Zustimmung zu dieser Zahlung gegeben.

Der Kundenservice reagiert entweder gar nicht oder nur sehr langsam, und eine Rückerstattung wurde bisher nicht angeboten.

Ich finde diese Vorgehensweise nicht transparent und nicht fair gegenüber Kunden. Ich erwarte eine sofortige Klärung und Rückerstattung des abgebuchten Betrags.

Ich rate anderen Nutzern, hier sehr vorsichtig zu sein.

This is a fake subscription scam, the kind where they find clever ways to charge you when you think you're getting something free. In this case, it was a button labeled claim tokens that triggered a paid subscription without a clear purchase confirmation step. I contacted the company immediately and did not use the service. They refuse to give me a refund.

I was trying to find free AI video creation tools. I googled one of the options suggested and Creative Fabrica came up under the search results. I wish I had been paying closer attention, because I would have realized that it was a sponsored result and not the AI I was looking for.

They did end up having a video AI creation tool and a free trial, though. I clicked the free trial, and it connected to my PayPal. After that, a pop-up appeared on my screen, asking me if I wanted to claim my credits. Credits or tokens are normal in the AI space, especially for free services. I clicked to claim them and realized, a second too late, that it said in fine print that the credits were not part of the free trial.

It did NOT take me to a second screen to confirm the purchase. Instead, money was immediately pulled out of my PayPal after clicking the button. The free trial is the bait to get you to connect to PayPal, and then they hope that you don't look closely at the button you're pushing for the credits. After that, they can charge you for a yearly subscription you didn't want. And there's no way to fix it.

I emailed them repeatedly, and they canceled the subscription but did not refund the money. This was all the same night, too. I acted immediately. I contacted PayPal. Creative Fabrica told me they can't refund me while we're in the middle of the dispute with PayPal. This is total nonsense, of course.

The entire thing is constructed to make you think you're getting a free trial and then confuse you into pushing the wrong button. I have not used any of their services. I'm going to do everything I can to get that money back because I'm angry and very broke.

However, I suspect many people just give up and let them keep the 47 dollars rather than go through bureaucratic purgatory with PayPal.

no free trial as advertised askes for payment before you can do anything

is scamer asking add to card with 0 dollar whene add @your cart he take 47 $ without any permision

Absolutely do NOT use this service.

We were automatically signed up for a premium subscription without ever agreeing to it. When we contacted support, they claimed that clicking on “receive bonus coins” somehow authorized them to charge our credit card and upgrade the account. That is incredibly misleading and feels intentionally deceptive.

To make matters worse, they refused to issue a refund.

The actual product is just as disappointing. The videos we created were low quality, glitchy, and full of strange hallucinations. Completely unusable.

This was a total waste of money and a frustrating experience from start to finish. There are far better AI video tools out there—save yourself the trouble and avoid this one entirely

You agree to a free trial but they immediately charge you for over £50. Total scam, beware!

AVOID LIKE THE PLAGUE
TERRIBLE REVIEWS FOR A REASON
SCAMMING COWBOYS

SCAM. My son signed up for a free trail and they immediately, and repeatedly tried to take £56 from his account for an annual subscription.

FRAUD. DO NOT AUTHORIZE ANY AND ALL PAYMENTS, NOT EVEN FREE TRIALS, YOU WILL BE FRAUDULENTLY CHARGED. THEY WILL STEAL FROM YOU. DO NOT USE THIS WEBSITE. SHOULD BE SHUT OFF AND THE OWNERS FINED IF NOT JAILED.

I was charged immediately after accepting the free trial and now can’t get my money back.
Apparently, because I used some of the credits that I received upon accepting the trail, even though the visible trial terms only mention downloads. Misleading and unfair.

Signed up for a “free trial” and they tried to charge me £56 without my consent. Subscription very hard to cancel and no support, abosulute scam.

Be very careful when you click to try the 30 day trial, there are multiple terms and conditions (which are not blatantly obvious or given as a warning) as such my credit card was charged a full years subscription within a very short time. I have tried twice to get a refund from Paypal and got no-where. So now I am having a week long battle with their terrible support email trying to get my account reopened with all the benefits that have been paid for. They are now refusing to give me back my paid account with its annual credits as they still think the payment is under dispute, even though Paypal found in their favour twice. Such terrible customer service to take your money and refuse access the services that have been paid for.

I subscribed for the 1 month free trial and, less than minute after that, they charged me for the one year subscription. At least they had the decency to refound me quickly, but still, it is a fraudolent site and I advise everyone to stay away from their site.

Signed up for "free" subscription and was charged 80$AUD ?! Tried contacting support no reply. Better off using something else these guys are SCAMMERS!!

They are scammers. I made subscription and couldn't not cancel it. Please avoid this service, don't add any cards or paypal accounts there.

Signed up for a “free trial” and they tried to charge me £56 without my consent. Website won’t let you cancel — every link is broken. Emails to support go unanswered. I had to contact my bank to block them. Extremely misleading, frustrating, and untrustworthy. Avoid this company.

Scammers.

I couldn't save an image without making an account and then starting a free trial. Upon doing so, I couldn't cancel it, and the image does not even upload properly. The instructions to cancel do not correspond to the actual options. Disgusting.

AGain. Stop saying your free then asking for credit card details !!!!!