Paul the maintenance man was amazing today! His response times are so quick and he was so helpful when waiting for the electrician !!
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
私はMuskan Kohliさんに担当して頂きました。 終始丁寧なご対応で、わからないことを質問するとすぐにレスポンスを頂けました。 また私の希望する条件のaccommodationをいくつも提案していただき、納得の行く滞在先を見つけることができました。 翻訳機を使いながら拙い英語でやりとりしましたが、最高のサービスを受けることができました！ I was assigned to... Se mer
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9:33 student.com Cuéntanos más sobre tu experiencia... Lee nuestras Directrices de Uso para autores de opinión se puso en contacto rápidamente con migo para ofrecerme varias opciones según nuestr... Se mer
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I’ve had an amazing experience living at Waterways Loughborough! Tomorrow marks my last day, and I want to extend a huge thanks to Dinesh Karthick and the team at Unite Students for all their suppo... Se mer
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Företagsinformation
Om Student.com
Skrivet av företaget
Student.com - Find your perfect home
Skrivet av företaget
- We are here to help you find your perfect home away from home at university.
- With over 1.25 million student beds listed in 500+cities and over 135 countries, we are here to find your student accommodation no matter where you want to study.
No Hidden Fees, No Charges
Here to help you every step of the way
No hidden fees, no charges, Student.com provides a totally free service to help you every step of the way when booking your student accommodation.
Kontaktuppgifter
124 City Road, EC1V 2NX, London, Storbritannien
- 0800 652 4582
- contact@student.com
- student.com
4,7
Utmärkt
3 tn omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Rushing, misleading and not replying to messages
I was pulled in to a whatsapp group for enquiries. I was asked if i have any preference to my accommodation. My first priority is nearest to my uni and at a more affordable cost. But one of the consultants straight up suggested me an accommodation that was nearly 20 minutes away from my uni at a high price. After some self research i found that there was another accommodation with 5 minutes walk away from my uni which is way cheaper WITH THE SAME APP… Besides another consultant was just very rushing me into booking and paying for the accommodation without me even having the time to think properly. Not to forget, they DO NOT REPLY TO YOUR MESSAGES! This would be one of the worst services i have encountered. Even after blue ticking your messages none of them would reply even it is an emergency question. ESPECIALLY AFTER YOU HAVE BOOKED THE ACCOMMODATION THROUGH THEM! Which is really disappointing…
2 februari 2024
Omdöme utan inbjudan
Svar från Student.com
Thank you for sharing your experience with us, and we sincerely apologize for the inconvenience you've faced. It's disheartening to hear that our service did not meet your expectations.
We apologize for the miscommunication and any inconvenience caused by the accommodation suggestions that didn't align with your preferences. Additionally, we regret you felt rushed during the booking process and the lack of timely responses to your inquiries. This falls short of the standards we aim to uphold.
Please know that we are investigating the matter internally to ensure that such issues are addressed promptly and that our service improves. If there's anything specific you would like us to look into or if you have further feedback, please feel free to share more details with us. Your satisfaction is our priority, and we are committed to resolving the concerns you have.
We appreciate your understanding and the opportunity to improve our service based on your feedback.
Extremely helpfull
Kelvin was amazing in assisting me with everything step by step and he gave speedy replies. All the questions that I had were answered in detail which was great!
23 januari 2024
Omdöme utan inbjudan
Svar från Student.com
Thank you for your kind words! We're thrilled to hear that Kelvin provided you with amazing assistance and that you found his replies speedy and detailed. If you have any more questions or if there's anything else we can help you with, feel free to reach out.
We appreciate your feedback and wish you a wonderful experience in your new accommodation!
Great experience
My booking consultant was very helpful and available so I was able to book in a few days.
9 januari 2024
Omdöme utan inbjudan
Svar från Student.com
Thank you for your positive feedback! We're delighted to hear that your booking consultant was helpful and that you were able to complete your booking quickly. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out.
We appreciate your trust in us, and we wish you a fantastic experience in your new accommodation!
Great experience !!!
Having found this website while I was searching for a place to stay and as a 18-year-old girl, everything is new, strange and a bit difficult. Thankfully, this website is really useful and easy to use. I’ve met Shristi, she helped me with my booking, checking the process and preparing my application forms. Thank Shristi and Student.com for everything, now that I’ve found a place to live.
10 januari 2024
Omdöme utan inbjudan
Svar från Student.com
Thank you for your kind words! We're thrilled to hear that you found our website useful and that Shristi was able to assist you with your booking and application process. Moving to a new place can indeed be challenging, and we're glad to have played a part in making it a bit easier for you.
If you have any more questions or if there's anything else we can help you with, please feel free to reach out.
レスポンスが速くて安心しました
私はMuskan Kohliさんに担当して頂きました。
終始丁寧なご対応で、わからないことを質問するとすぐにレスポンスを頂けました。
また私の希望する条件のaccommodationをいくつも提案していただき、納得の行く滞在先を見つけることができました。
翻訳機を使いながら拙い英語でやりとりしましたが、最高のサービスを受けることができました！
I was assigned to Ms. Muskan Kohli.
She was courteous from start to finish and responded immediately to any questions I had.
She also suggested a number of accommodations that met my requirements, and I was able to find a place to stay that I was satisfied with.
I received the best service, even though I had to use a translator to communicate in poor English！
27 december 2023
Omdöme utan inbjudan
Svar från Student.com
Thank you for sharing your positive experience with Muskan! We're delighted to hear that she provided you with courteous and responsive service, helping you find accommodation that met your requirements.
we wish you a magical time in your new home, please feel free to review the property on our website to help more students find their next home
Muskan kohli is my consult .She so…
Muskan kohli is my consult .She so nice , she help me anyway to solve the problem for me. She is good at providing service.
I've heard some bad reviews on this site but I feel lucky to have found Muskan kohli
It's a bit bad that I originally planned to take Islington, but it seems that way. Your partner has a problem Makes me have to find expensive accommodation. And I didn't get the studio I wanted.
,thanks&love you
22 december 2023
Omdöme utan inbjudan
Svar från Student.com
Thank you for sharing your experience with Muskan. We appreciate your kind words about her excellent service and assistance.
We understand that the situation with your accommodation might not have gone fully as planned, if you'd like to share more details or have further concerns, please don't hesitate to reach out. Your feedback is valuable to us.
we hope you enjoy your next adventure in the perfect accommodation
Muskan Kohli did their best to help me…
Muskan Kohli did their best to help me in a confusing and everchanging student accommodation market, looking out for my needs and addressing my many questions.
20 december 2023
Omdöme utan inbjudan
Svar från Student.com
Thank you for your positive feedback about Muskan We're delighted to hear that they provided excellent assistance, addressing your questions and helping you navigate the dynamic student accommodation market.
If you have a moment, we invite you to share your experience on our platform to assist other students.
student accomodation
Is my first year like a student, so is my first time when I live in a student accomodation. I was lost without support, but I was happy to talk with Priyanka. She is a very nice person. And she really helps me!
7 december 2023
Omdöme utan inbjudan
Svar från Student.com
It's great to hear that Priyanka was able to help and support you during your first year as a student living in accommodation. We appreciate your positive feedback! wishing you all the success in your new home
If you have a moment, consider leaving a review on our platform to share your experience with others.
We are very happy with our experience…
We are very happy with our experience on the website,
the customer service was particularly great.
We would like to thank Mrs. Hina who really helped us a lot. The answers were always quick & useful and she really made the process easier & more convenient for us.
21 november 2023
Omdöme utan inbjudan
Svar från Student.com
Thank you for sharing your positive experience! We're delighted to hear that you had a great experience on our website and that Hina provided helpful and quick assistance. wishing you all the success at University and in your new home
If you have a moment, feel free to share your positive feedback on our platform to help others.
Helpful personal assistance
Helpful personal assistance, quick responses. They helped me find a place to stay in Barcelona in 2 days even though I searched for it only a month in advance.
6 december 2023
Omdöme utan inbjudan
Svar från Student.com
Thank you for sharing your experience! We're glad to hear that you found the personal assistance helpful and that you were able to secure accommodation in Barcelona quickly. wishing you all the best in your new home.
If you have a moment, sharing your positive experience on our platform could benefit other users.
Efficient and fast
Muskan Kohli was great help in helping me secure a room at Scape Darling Square which was fully booked before!
6 november 2023
Omdöme utan inbjudan
Svar från Student.com
We're thrilled to hear that Muskan was able to assist you in securing a room at Scape Darling Square, especially when it was fully booked. Thank you for sharing your positive experience! If you have a moment, we'd appreciate it if you could leave a review on student.com to help other students know more about your new home.
EXCELLENT SERVICES
OUR ACCOMODATION BOOKING WAS SMOOTH AND SATISFYING. THANKS TO MR KELVIN AND MS ISHITA FOR THEIR EXCELLENT AND HELPFUL GUIDANCE. MR KELVIN CALLED AND REPLIED OUR QUERIES AT ODD HOURS AND ALSO ADVISED US WHAT'S THE SUITABLE PLACE FOR MY GIRL. WE ARE THANKFUL AND GREATFUL TO HAVE BEEN IN CONTACT WITH SUCH EXCELLECT CUSTOMER SERVICES. WE ALSO RECOMMENDED ANOTHER STUDENT TO KELVIN AND WILL DEFINITELY RECOMMENDED OTHERS.
24 oktober 2023
Omdöme utan inbjudan
Svar från Student.com
We're delighted to hear that Kelvin and Ishita provided you with excellent and helpful guidance. Recommendations from satisfied customers like you are invaluable. If you could take a moment to share your experience by leaving a review on our website, it would greatly assist future students.
Kelvin and Ishita were very kind and…
Kelvin and Ishita were very kind and shared a lot of information quickly. They gave me a comfortable atmosphere during the discussion and I could choose the accommodation comfortably. Thanks a lot. Moreover, I will highly recommend it to my friends as well.
26 oktober 2023
Omdöme utan inbjudan
Svar från Student.com
We're thrilled to hear that Kelvin and Ishita provided you with valuable information and a comfortable atmosphere during the accommodation selection process. Recommendations from satisfied customers are greatly appreciated. If you could take a moment to share your experience by leaving a review on our website, it would be of immense help to future students.
Noelia m'a beaucoup aidé à trouver un…
Noelia m'a beaucoup aidée à trouver un logement. Elle était très réactive et très présente. Merci beaucoup !
2 oktober 2023
Omdöme utan inbjudan
Svar från Student.com
We are delighted to hear that Noelia was of great assistance to you in finding accommodation. Responsiveness and attentiveness are important aspects of our service.
If you have a moment, we would be grateful if you could leave a review on our website to share your experience with other students.
Helpful Agents
Kelvin Lee & Ishita Shah have been giving me great recommendation and was super attentive throughout the whole process which eventually leading me to the accommodation of my choice.
23 oktober 2023
Omdöme utan inbjudan
Svar från Student.com
We're delighted to hear that Kelvin and Ishita were able to provide you with excellent recommendations and attentive service. Your satisfaction is our priority.
If you have a moment, we'd appreciate it if you could leave a review of our services on our website to help future students.
Cancellation booking- Mr Kelvin
Mr. Kelvin really help me a lot for the booking cancellation. He's really helpful, kind and manage to solve my problem with lots of effort.
16 oktober 2023
Omdöme utan inbjudan
Svar från Student.com
Thank you for your kind feedback about Kelvin. We're glad to hear that he could assist you effectively. If you have a moment, we'd appreciate it if you could leave a review of our services on our website. Your feedback helps us continually improve.
very helpful in getting the apartment
very helpful in getting the apartment, and very easy to contacts
9 oktober 2023
Omdöme utan inbjudan
Svar från Student.com
Thank you for your kind words! We're pleased to hear that we could assist you in securing your apartment easily. If you have a moment, we'd greatly appreciate it if you could share your feedback on your new apartment on Student.com. Your review can help others in their housing search.
Student.com helped me a lot
Student.com helped me a lot! I sought accommodation once I arrived in the UK. They assisted me in negotiating the paid date and took a lot of effort to make sure that I could move to the apartment before the hotel price went too crazy high here.
4 oktober 2023
Omdöme utan inbjudan
Svar från Student.com
Thank you for sharing your positive experience with Student.com. We're delighted to hear that we could assist you in finding suitable accommodation upon your arrival in the UK. Navigating through the process of moving and securing a place to stay can indeed be challenging, and we're glad we could help in negotiating the best terms for you.
Your feedback is important to us, and we're here to assist you further if you need any additional support or have more questions in the future. We wish you the very best during your stay in the UK and in your academic pursuits.
Stress-free booking experience!
I had the privilege of using the services of student.com, and I can confidently say that it was an exceptional experience from start to finish. As an international student looking for accommodation in the United Kingdom, the process initially seemed daunting, but student.com made it effortless.
From the very beginning, Kelvin and Ishita exhibited a level of professionalism and expertise that instantly put me at ease. Their team was incredibly knowledgeable about various housing options, location preferences, and budget considerations. They took the time to understand my needs and preferences, ensuring that they recommended options that aligned perfectly with my requirements.
What truly sets them apart is their commitment to going the extra mile. They not only helped me find the right accommodation but also guided me through the entire booking process, which can be quite complex for international students. Their attention to detail and dedication to ensuring a seamless experience was truly remarkable.
Throughout the process, their communication was prompt and informative. Any questions or concerns I had were addressed promptly, leaving no room for uncertainty.
Thanks to Kelvin and Ishita, I now have a comfortable and convenient place to call home during my studies in the UK. Their assistance made the transition to a new country much smoother, and I couldn't be happier with the outcome.
I wholeheartedly recommend student.com to any international student seeking accommodation in the United Kingdom. Their professionalism, expertise, and unwavering commitment to their clients make them a five-star service provider in every sense. Special thanks to Kelvin and Ishita for making this crucial aspect of my international education journey stress-free and enjoyable!
29 september 2023
Omdöme utan inbjudan
Svar från Student.com
Thank you so much for taking the time to share your detailed and glowing experience with us. We're thrilled to hear that our team, particularly Kelvin and Ishita, made your journey to find accommodation in the United Kingdom seamless and stress-free.
At Student.com, we take great pride in understanding the unique needs of international students and ensuring they have a comfortable and suitable home during their studies. We're delighted to have played a part in your smooth transition to a new country.
Your kind words and recommendation mean a lot to us. If there's anything more we can do to assist you during your time in the UK, please don't hesitate to reach out. We wish you all the best in your academic endeavours and your stay in the UK!
Was mislead massively
Was mislead massively and in fact pressured into securing a place that thankfully I didn’t end up going to. There seemed to be an issue of language barrier or just plain ignorance on their half as they did not heer to the requests I made whilst applying for a place and just gave me the most expensive possible place, long contract, not enough facilities and an area known for questionable and illegal events happening. Would never use again
20 april 2023
Omdöme utan inbjudan
Svar från Student.com
We're truly sorry to hear about the challenges you faced during your experience. Your feedback is vital, and we sincerely apologize for any misunderstandings or issues you encountered while navigating our services. We strive to provide transparent and helpful information to our users, and we regret if we fell short in your case.
We appreciate you sharing your concerns, and we'll use this feedback to improve our processes and better assist our users in the future. If there's anything more you'd like to share or discuss, please don't hesitate to reach out.
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